Aspects Relating to the Perspective and Management Strategies of the Balanced Scorecard Method

This article aims to highlight the way in which the Balanced Scorecard management system achieves the measured performances and the strategic objectives for each perspective, together with their graphical presentation showing the relationship between cause and effect. The performance measurement can...

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Bibliographic Details
Main Author: Ioana Cristina Circa (Buzduga)
Format: Article
Language:English
Published: Ovidius University Press 2019-01-01
Series:Ovidius University Annals: Economic Sciences Series
Subjects:
Online Access:http://stec.univ-ovidius.ro/html/anale/RO/wp-content/uploads/2020/02/Section%20V/9.pdf
Description
Summary:This article aims to highlight the way in which the Balanced Scorecard management system achieves the measured performances and the strategic objectives for each perspective, together with their graphical presentation showing the relationship between cause and effect. The performance measurement can be done using several key performance indices, namely: sales volume, market share and customer satisfaction index. The perspectives and managerial strategies within the Balanced Scorecard method included in this paper are presented theoretically.
ISSN:2393-3127
2393-3127