Resilience-building in Small Island Family-Owned Accommodation Sector
This study aims to understand the crises experienced by family-owned accommodation businesses in small island contexts and how resilience is built alongside the development of their dynamic capabilities (sensing, seizing, and transforming) as they navigate through crises. The study uses a qualitativ...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Island Studies Journal
2023-11-01
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| Series: | Island Studies Journal |
| Online Access: | https://doi.org/10.24043/isj.413 |
| _version_ | 1797341527975919616 |
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| author | Elaine Q. Borazon Michelle D.L. De Los Santos Meng-Tsung Lee Ching-Chiao Yang Rosanne Nicollette Eleazar |
| author_facet | Elaine Q. Borazon Michelle D.L. De Los Santos Meng-Tsung Lee Ching-Chiao Yang Rosanne Nicollette Eleazar |
| author_sort | Elaine Q. Borazon |
| collection | DOAJ |
| description | This study aims to understand the crises experienced by family-owned accommodation businesses in small island contexts and how resilience is built alongside the development of their dynamic capabilities (sensing, seizing, and transforming) as they navigate through crises. The study uses a qualitative method and focuses on the experiences of tourism businesses operating in the islands of Boracay, Negros, and Siargao, which are among the top island destinations in the Philippines. Semi-structured interviews with 18 participants were conducted through 1-hour online video calls, phone calls, and written interviews. Crises that affect tourism businesses are mostly due to external factors. Small islands are at high risk of natural hazards, but businesses do not consider typhoons and earthquakes as crises per se since they frequently experience these hazards. Family businesses have distinct strategies, such as knowledge transfer, maintenance of stable financial resources, infrastructure development, employee training, better marketing strategies, and a focus on sustainability to enhance their dynamic capabilities and build their resilience, thus making them more adaptive to future crises. However, government support for the local tourism industry is still needed to ensure a sustainable tourism industry. Dynamic capabilities and resilience are often linked with each other yet there is limited knowledge on how resilience is built specifically in the context of family-owned businesses in small island context. This study addresses this gap in the literature by using dynamic capabilities as a framework to understand resilience development. Resilience and dynamic capabilities are then adaptive strategies in crisis management. |
| first_indexed | 2024-03-08T10:19:25Z |
| format | Article |
| id | doaj.art-0ed7784f9ff644b4b857469d98eed1c5 |
| institution | Directory Open Access Journal |
| issn | 1715-2593 |
| language | English |
| last_indexed | 2024-03-08T10:19:25Z |
| publishDate | 2023-11-01 |
| publisher | Island Studies Journal |
| record_format | Article |
| series | Island Studies Journal |
| spelling | doaj.art-0ed7784f9ff644b4b857469d98eed1c52024-01-28T01:08:44ZengIsland Studies JournalIsland Studies Journal1715-25932023-11-01182Resilience-building in Small Island Family-Owned Accommodation SectorElaine Q. BorazonMichelle D.L. De Los SantosMeng-Tsung LeeChing-Chiao YangRosanne Nicollette EleazarThis study aims to understand the crises experienced by family-owned accommodation businesses in small island contexts and how resilience is built alongside the development of their dynamic capabilities (sensing, seizing, and transforming) as they navigate through crises. The study uses a qualitative method and focuses on the experiences of tourism businesses operating in the islands of Boracay, Negros, and Siargao, which are among the top island destinations in the Philippines. Semi-structured interviews with 18 participants were conducted through 1-hour online video calls, phone calls, and written interviews. Crises that affect tourism businesses are mostly due to external factors. Small islands are at high risk of natural hazards, but businesses do not consider typhoons and earthquakes as crises per se since they frequently experience these hazards. Family businesses have distinct strategies, such as knowledge transfer, maintenance of stable financial resources, infrastructure development, employee training, better marketing strategies, and a focus on sustainability to enhance their dynamic capabilities and build their resilience, thus making them more adaptive to future crises. However, government support for the local tourism industry is still needed to ensure a sustainable tourism industry. Dynamic capabilities and resilience are often linked with each other yet there is limited knowledge on how resilience is built specifically in the context of family-owned businesses in small island context. This study addresses this gap in the literature by using dynamic capabilities as a framework to understand resilience development. Resilience and dynamic capabilities are then adaptive strategies in crisis management.https://doi.org/10.24043/isj.413 |
| spellingShingle | Elaine Q. Borazon Michelle D.L. De Los Santos Meng-Tsung Lee Ching-Chiao Yang Rosanne Nicollette Eleazar Resilience-building in Small Island Family-Owned Accommodation Sector Island Studies Journal |
| title | Resilience-building in Small Island Family-Owned Accommodation Sector |
| title_full | Resilience-building in Small Island Family-Owned Accommodation Sector |
| title_fullStr | Resilience-building in Small Island Family-Owned Accommodation Sector |
| title_full_unstemmed | Resilience-building in Small Island Family-Owned Accommodation Sector |
| title_short | Resilience-building in Small Island Family-Owned Accommodation Sector |
| title_sort | resilience building in small island family owned accommodation sector |
| url | https://doi.org/10.24043/isj.413 |
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