Caregivers’ Perspectives on Human–Robot Collaboration in Inpatient Elderly Care Settings

Due to serious challenges in the healthcare sector, high expectations are placed on the use of assistive robotics. However, only a few systems are currently commercially available. Key challenges in the automation of care activities concern the identification and robust mediation of medical and nurs...

Full description

Bibliographic Details
Main Authors: Robert Klebbe, Kim Klüber, Rebecca Dahms, Linda Onnasch
Format: Article
Language:English
Published: MDPI AG 2022-12-01
Series:Machines
Subjects:
Online Access:https://www.mdpi.com/2075-1702/11/1/34
_version_ 1797439452067397632
author Robert Klebbe
Kim Klüber
Rebecca Dahms
Linda Onnasch
author_facet Robert Klebbe
Kim Klüber
Rebecca Dahms
Linda Onnasch
author_sort Robert Klebbe
collection DOAJ
description Due to serious challenges in the healthcare sector, high expectations are placed on the use of assistive robotics. However, only a few systems are currently commercially available. Key challenges in the automation of care activities concern the identification and robust mediation of medical and nursing standards as well as the distribution of agency between caregivers, robots, and patients. With regard to successful mediation of this relational framework, this research aims to identify (1) prerequisites for the implementation and use of robots, (2) potential areas of application as well as ethical considerations, and, finally, (3) requirements for the design of human–robot interactions (HRI) within inpatient elderly care settings. Using a qualitative research approach with semi-structured interviews, a total of 19 health professionals were interviewed in two constitutive studies. The results illustrate that robotic assistance is expected to provide potential relief in various application areas. At the same time, there was a great need for measures that support professionals in their responsibility for the care process and consider the professional values of care in the interpersonal relationship. To ensure high acceptance and use of robotics in care, its capabilities, role models, and agency must be increasingly aligned to professional standards and values.
first_indexed 2024-03-09T11:54:08Z
format Article
id doaj.art-0ee89b18cf4f4e5ba7a738d385f4977b
institution Directory Open Access Journal
issn 2075-1702
language English
last_indexed 2024-03-09T11:54:08Z
publishDate 2022-12-01
publisher MDPI AG
record_format Article
series Machines
spelling doaj.art-0ee89b18cf4f4e5ba7a738d385f4977b2023-11-30T23:10:58ZengMDPI AGMachines2075-17022022-12-011113410.3390/machines11010034Caregivers’ Perspectives on Human–Robot Collaboration in Inpatient Elderly Care SettingsRobert Klebbe0Kim Klüber1Rebecca Dahms2Linda Onnasch3Department of Geriatrics and Medical Gerontology, Charité–Universitätsmedizin Berlin, Corporate Member of Freie Universität Berlin and Humboldt-Universität zu Berlin, 13347 Berlin, GermanyDepartment of Engineering Psychology, Humboldt-Universität zu Berlin, 10099 Berlin, GermanyDepartment of Geriatrics and Medical Gerontology, Charité–Universitätsmedizin Berlin, Corporate Member of Freie Universität Berlin and Humboldt-Universität zu Berlin, 13347 Berlin, GermanyDepartment of Psychology and Ergonomics, Technische Universität Berlin, 10623 Berlin, GermanyDue to serious challenges in the healthcare sector, high expectations are placed on the use of assistive robotics. However, only a few systems are currently commercially available. Key challenges in the automation of care activities concern the identification and robust mediation of medical and nursing standards as well as the distribution of agency between caregivers, robots, and patients. With regard to successful mediation of this relational framework, this research aims to identify (1) prerequisites for the implementation and use of robots, (2) potential areas of application as well as ethical considerations, and, finally, (3) requirements for the design of human–robot interactions (HRI) within inpatient elderly care settings. Using a qualitative research approach with semi-structured interviews, a total of 19 health professionals were interviewed in two constitutive studies. The results illustrate that robotic assistance is expected to provide potential relief in various application areas. At the same time, there was a great need for measures that support professionals in their responsibility for the care process and consider the professional values of care in the interpersonal relationship. To ensure high acceptance and use of robotics in care, its capabilities, role models, and agency must be increasingly aligned to professional standards and values.https://www.mdpi.com/2075-1702/11/1/34care robotshuman–robot interactionuser-centered approachcaregiverqualitative research
spellingShingle Robert Klebbe
Kim Klüber
Rebecca Dahms
Linda Onnasch
Caregivers’ Perspectives on Human–Robot Collaboration in Inpatient Elderly Care Settings
Machines
care robots
human–robot interaction
user-centered approach
caregiver
qualitative research
title Caregivers’ Perspectives on Human–Robot Collaboration in Inpatient Elderly Care Settings
title_full Caregivers’ Perspectives on Human–Robot Collaboration in Inpatient Elderly Care Settings
title_fullStr Caregivers’ Perspectives on Human–Robot Collaboration in Inpatient Elderly Care Settings
title_full_unstemmed Caregivers’ Perspectives on Human–Robot Collaboration in Inpatient Elderly Care Settings
title_short Caregivers’ Perspectives on Human–Robot Collaboration in Inpatient Elderly Care Settings
title_sort caregivers perspectives on human robot collaboration in inpatient elderly care settings
topic care robots
human–robot interaction
user-centered approach
caregiver
qualitative research
url https://www.mdpi.com/2075-1702/11/1/34
work_keys_str_mv AT robertklebbe caregiversperspectivesonhumanrobotcollaborationininpatientelderlycaresettings
AT kimkluber caregiversperspectivesonhumanrobotcollaborationininpatientelderlycaresettings
AT rebeccadahms caregiversperspectivesonhumanrobotcollaborationininpatientelderlycaresettings
AT lindaonnasch caregiversperspectivesonhumanrobotcollaborationininpatientelderlycaresettings