Measuring stakeholders’ attitudes toward sustainable development of conference and congress tourism: Serbia case study

Purpose – Scientific publications regarding business tourism, especially those which incorporate elements of sustainable development, still remain scarce in the existing literature. Therefore, the aim of this paper is to examine attitudes of local tourist organizations, travel agencies, catering es...

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Main Authors: Milan Ivkov, Srđan Milošević, Nemanja Dimić, Filip Đoković
Format: Article
Language:English
Published: University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja 2024-02-01
Series:Mенаџмент у хотелијерству и туризму
Subjects:
Online Access:http://www.htmanagementvb.com/index.php/HITM/article/view/291
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author Milan Ivkov
Srđan Milošević
Nemanja Dimić
Filip Đoković
author_facet Milan Ivkov
Srđan Milošević
Nemanja Dimić
Filip Đoković
author_sort Milan Ivkov
collection DOAJ
description Purpose – Scientific publications regarding business tourism, especially those which incorporate elements of sustainable development, still remain scarce in the existing literature. Therefore, the aim of this paper is to examine attitudes of local tourist organizations, travel agencies, catering establishments, chambers of commerce and other relevant stakeholders towards the sustainable development of conference and congress tourism (CCT) in Vojvodina, Serbia. Methodology – In order to investigate the attitudes of stakeholders (n=174), the adapted sustainable tourism attitude scale (SUS-TAS) was used in this paper. Moreover, the responses of the directors (managers) of local tourism organizations to several open-ended questions, which make an integral part of the survey, are also presented. Findings – The research instrument proved to be reliable. Based on other applied analyses (t-test and ANOVA), the existence of numerous statistically significant differences in the responses in relation to gender, job position, sector of work, age and education were identified. Implications – Apart from theoretical contribution, this paper reveals what aspects of CCT are in stakeholders’ main focus and what seems to be out of their radar. This should help defining necessary actions for further improvements of CCT. Lastly, study limitations and future research guidelines are discussed.
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spelling doaj.art-0eeeb212c953436fb1e65dbffbd892872024-02-22T21:57:32ZengUniversity of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka BanjaMенаџмент у хотелијерству и туризму2620-02792620-04812024-02-0110.5937/menhottur2400000IMeasuring stakeholders’ attitudes toward sustainable development of conference and congress tourism: Serbia case studyMilan Ivkov0Srđan Milošević1Nemanja Dimić2Filip Đoković3University of Novi Sad, Faculty of Sciences, Department of Geography, Tourism and Hotel Management, Novi Sad, SerbiaEducons University, Novi Sad, SerbiaCollege of Organisational Studies “Eduka”, Belgrade, SerbiaCollege of Organisational Studies “Eduka”, Belgrade, Serbia Purpose – Scientific publications regarding business tourism, especially those which incorporate elements of sustainable development, still remain scarce in the existing literature. Therefore, the aim of this paper is to examine attitudes of local tourist organizations, travel agencies, catering establishments, chambers of commerce and other relevant stakeholders towards the sustainable development of conference and congress tourism (CCT) in Vojvodina, Serbia. Methodology – In order to investigate the attitudes of stakeholders (n=174), the adapted sustainable tourism attitude scale (SUS-TAS) was used in this paper. Moreover, the responses of the directors (managers) of local tourism organizations to several open-ended questions, which make an integral part of the survey, are also presented. Findings – The research instrument proved to be reliable. Based on other applied analyses (t-test and ANOVA), the existence of numerous statistically significant differences in the responses in relation to gender, job position, sector of work, age and education were identified. Implications – Apart from theoretical contribution, this paper reveals what aspects of CCT are in stakeholders’ main focus and what seems to be out of their radar. This should help defining necessary actions for further improvements of CCT. Lastly, study limitations and future research guidelines are discussed. http://www.htmanagementvb.com/index.php/HITM/article/view/291conference and congress tourismsustainabilityeventsstakeholders’ attitudesSUS-TAS scale
spellingShingle Milan Ivkov
Srđan Milošević
Nemanja Dimić
Filip Đoković
Measuring stakeholders’ attitudes toward sustainable development of conference and congress tourism: Serbia case study
Mенаџмент у хотелијерству и туризму
conference and congress tourism
sustainability
events
stakeholders’ attitudes
SUS-TAS scale
title Measuring stakeholders’ attitudes toward sustainable development of conference and congress tourism: Serbia case study
title_full Measuring stakeholders’ attitudes toward sustainable development of conference and congress tourism: Serbia case study
title_fullStr Measuring stakeholders’ attitudes toward sustainable development of conference and congress tourism: Serbia case study
title_full_unstemmed Measuring stakeholders’ attitudes toward sustainable development of conference and congress tourism: Serbia case study
title_short Measuring stakeholders’ attitudes toward sustainable development of conference and congress tourism: Serbia case study
title_sort measuring stakeholders attitudes toward sustainable development of conference and congress tourism serbia case study
topic conference and congress tourism
sustainability
events
stakeholders’ attitudes
SUS-TAS scale
url http://www.htmanagementvb.com/index.php/HITM/article/view/291
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