Employee training and development practices in the Tourism and Leisure sector in KwaZulu-Natal, South Africa.
Employee training and development is imperative for every organisation. With effective training and development in place, organisations stand a chance of earning competitive edge in the business environment. The main objective of this article was to assess the effectiveness of the training and devel...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
AfricaJournals
2017-08-01
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| Series: | African Journal of Hospitality, Tourism and Leisure |
| Subjects: | |
| Online Access: | http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_22_vol_6__4__2017.pdf |
| _version_ | 1818116685782056960 |
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| author | Thembinkosi Mzimela Christopher T. Chikandiwa |
| author_facet | Thembinkosi Mzimela Christopher T. Chikandiwa |
| author_sort | Thembinkosi Mzimela |
| collection | DOAJ |
| description | Employee training and development is imperative for every organisation. With effective training and development in place, organisations stand a chance of earning competitive edge in the business environment. The main objective of this article was to assess the effectiveness of the training and development practices on employee performance in the Tourism and Leisure Sector. Participants for the study were employees from different organisations in KwaZulu-Natal. Data were collected using the
questionnaire which sought both quantitative and qualitative data. The results of the study indicated that most of the organisations surveyed did not have well-defined training and development plans. The findings also showed that ineffective training and development systems reduce the performance of the employees.
As part of recommendations, it was suggested that organisations should consider needs assessment prior to training employees. It has also been noted that training and development plans, procedures and policies should be communicated to the employees for them to effectively contribute to the success of the
organisations through striving towards achieving the objectives of their respective organisations. |
| first_indexed | 2024-12-11T04:26:27Z |
| format | Article |
| id | doaj.art-0f00d9ce66a94f44b4d7e5d6e7d04287 |
| institution | Directory Open Access Journal |
| issn | 2223-814X |
| language | English |
| last_indexed | 2024-12-11T04:26:27Z |
| publishDate | 2017-08-01 |
| publisher | AfricaJournals |
| record_format | Article |
| series | African Journal of Hospitality, Tourism and Leisure |
| spelling | doaj.art-0f00d9ce66a94f44b4d7e5d6e7d042872022-12-22T01:20:58ZengAfricaJournalsAfrican Journal of Hospitality, Tourism and Leisure2223-814X2017-08-0164Employee training and development practices in the Tourism and Leisure sector in KwaZulu-Natal, South Africa.Thembinkosi Mzimela0Christopher T. Chikandiwa 1University of KwaZulu-Natal Graduate School of Leadership Westville Campus Durban South AfricaUniversity of KwaZulu-Natal Graduate School of Leadership Westville Campus Durban South AfricaEmployee training and development is imperative for every organisation. With effective training and development in place, organisations stand a chance of earning competitive edge in the business environment. The main objective of this article was to assess the effectiveness of the training and development practices on employee performance in the Tourism and Leisure Sector. Participants for the study were employees from different organisations in KwaZulu-Natal. Data were collected using the questionnaire which sought both quantitative and qualitative data. The results of the study indicated that most of the organisations surveyed did not have well-defined training and development plans. The findings also showed that ineffective training and development systems reduce the performance of the employees. As part of recommendations, it was suggested that organisations should consider needs assessment prior to training employees. It has also been noted that training and development plans, procedures and policies should be communicated to the employees for them to effectively contribute to the success of the organisations through striving towards achieving the objectives of their respective organisations.http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_22_vol_6__4__2017.pdfTrainingdevelopmentorganisational objectivesemployeesperformance |
| spellingShingle | Thembinkosi Mzimela Christopher T. Chikandiwa Employee training and development practices in the Tourism and Leisure sector in KwaZulu-Natal, South Africa. African Journal of Hospitality, Tourism and Leisure Training development organisational objectives employees performance |
| title | Employee training and development practices in the Tourism and Leisure sector in KwaZulu-Natal, South Africa. |
| title_full | Employee training and development practices in the Tourism and Leisure sector in KwaZulu-Natal, South Africa. |
| title_fullStr | Employee training and development practices in the Tourism and Leisure sector in KwaZulu-Natal, South Africa. |
| title_full_unstemmed | Employee training and development practices in the Tourism and Leisure sector in KwaZulu-Natal, South Africa. |
| title_short | Employee training and development practices in the Tourism and Leisure sector in KwaZulu-Natal, South Africa. |
| title_sort | employee training and development practices in the tourism and leisure sector in kwazulu natal south africa |
| topic | Training development organisational objectives employees performance |
| url | http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_22_vol_6__4__2017.pdf |
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