The Effects of Dependence on Brazilian Third-Party Logistics Satisfaction
Context: studies argue that similar levels of dependence are essential for supplier satisfaction in buyer-supplier relationships. However, asymmetric relationships can also lead to supplier satisfaction. Objective: this paper investigates the effects of benefit-based dependence (positive motivations...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)
2021-07-01
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| Series: | RAC: Revista de Administração Contemporânea |
| Subjects: | |
| Online Access: | https://rac.anpad.org.br/index.php/rac/article/view/1494 |
| _version_ | 1797713258597056512 |
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| author | Antonio Carlos Rodrigues Ricardo Silveira Martins |
| author_facet | Antonio Carlos Rodrigues Ricardo Silveira Martins |
| author_sort | Antonio Carlos Rodrigues |
| collection | DOAJ |
| description | Context: studies argue that similar levels of dependence are essential for supplier satisfaction in buyer-supplier relationships. However, asymmetric relationships can also lead to supplier satisfaction. Objective: this paper investigates the effects of benefit-based dependence (positive motivations for maintaining relationships) between buyer and supplier and supplier satisfaction. Methods: response surface analysis (RSA) was used to test the relationship between third-party logistics (3PL) dependence and satisfaction dimensions in 174 dyads. Results: the results demonstrated that about supplier satisfaction, instead of dependence asymmetry what really matters is the degree of dependence between the parties. The more dependent one part is on the other, usually, the greater the supplier’s satisfaction. In many circumstances, a degree of dependence is acceptable and necessary to access resources and opportunities. Conclusions: the interaction between buyer and supplier dependence and supplier satisfaction is complex. Situations of dependence asymmetry in which the supplier is highly dependent on the buyer may still be satisfactory. |
| first_indexed | 2024-03-12T07:33:46Z |
| format | Article |
| id | doaj.art-0f38030fde7e4b24b8c0024f891b34e7 |
| institution | Directory Open Access Journal |
| issn | 1415-6555 1982-7849 |
| language | English |
| last_indexed | 2024-03-12T07:33:46Z |
| publishDate | 2021-07-01 |
| publisher | Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD) |
| record_format | Article |
| series | RAC: Revista de Administração Contemporânea |
| spelling | doaj.art-0f38030fde7e4b24b8c0024f891b34e72023-09-02T21:33:56ZengAssociação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)RAC: Revista de Administração Contemporânea1415-65551982-78492021-07-01261e200380e20038010.1590/1982-7849rac2022200380.en1494The Effects of Dependence on Brazilian Third-Party Logistics SatisfactionAntonio Carlos Rodrigues0Ricardo Silveira Martins1Universidade Federal de Juiz de Fora, Faculdade de Administração e Ciências Contábeis, Governador Valadares, MG, Brazil.Universidade Federal de Minas Gerais, Faculdade de Ciências Econômicas, Belo Horizonte, MG, Brazil.Context: studies argue that similar levels of dependence are essential for supplier satisfaction in buyer-supplier relationships. However, asymmetric relationships can also lead to supplier satisfaction. Objective: this paper investigates the effects of benefit-based dependence (positive motivations for maintaining relationships) between buyer and supplier and supplier satisfaction. Methods: response surface analysis (RSA) was used to test the relationship between third-party logistics (3PL) dependence and satisfaction dimensions in 174 dyads. Results: the results demonstrated that about supplier satisfaction, instead of dependence asymmetry what really matters is the degree of dependence between the parties. The more dependent one part is on the other, usually, the greater the supplier’s satisfaction. In many circumstances, a degree of dependence is acceptable and necessary to access resources and opportunities. Conclusions: the interaction between buyer and supplier dependence and supplier satisfaction is complex. Situations of dependence asymmetry in which the supplier is highly dependent on the buyer may still be satisfactory.https://rac.anpad.org.br/index.php/rac/article/view/1494dependencesatisfactionrsa3ploutsourcing |
| spellingShingle | Antonio Carlos Rodrigues Ricardo Silveira Martins The Effects of Dependence on Brazilian Third-Party Logistics Satisfaction RAC: Revista de Administração Contemporânea dependence satisfaction rsa 3pl outsourcing |
| title | The Effects of Dependence on Brazilian Third-Party Logistics Satisfaction |
| title_full | The Effects of Dependence on Brazilian Third-Party Logistics Satisfaction |
| title_fullStr | The Effects of Dependence on Brazilian Third-Party Logistics Satisfaction |
| title_full_unstemmed | The Effects of Dependence on Brazilian Third-Party Logistics Satisfaction |
| title_short | The Effects of Dependence on Brazilian Third-Party Logistics Satisfaction |
| title_sort | effects of dependence on brazilian third party logistics satisfaction |
| topic | dependence satisfaction rsa 3pl outsourcing |
| url | https://rac.anpad.org.br/index.php/rac/article/view/1494 |
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