Alumni satisfaction in terms of classroom infrastructure, lecturer professionalism, and curriculum

In an effort to improve the quality of higher education, it is necessary to find the main predictors or determinants of the quality requested. One of the indicators is alumni satisfaction. Therefore, the problems of this research are to determine the satisfaction of the Educational Management Progra...

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Main Authors: Retnowati Wiranto, Slameto Slameto
Format: Article
Language:English
Published: Elsevier 2021-06-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844021007829
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author Retnowati Wiranto
Slameto Slameto
author_facet Retnowati Wiranto
Slameto Slameto
author_sort Retnowati Wiranto
collection DOAJ
description In an effort to improve the quality of higher education, it is necessary to find the main predictors or determinants of the quality requested. One of the indicators is alumni satisfaction. Therefore, the problems of this research are to determine the satisfaction of the Educational Management Program alumni and to examine the variables, facilities and infrastructure, professionalism of lecturers, and curriculum relevance, which determine the alumni satisfaction. This was an ex-post facto study. The research design used an ex-post facto method because this method aims to find causes that allow changes in behavior or phenomena, in this case alumni satisfaction with the teaching and learning process. The study data was obtained from the alumni of the Educational Management Program who currently work in one selected regency. A total of 36 alumni were involved as samples. The data collection instrument used by the researchers was in the form of a scale consisting of 27 items that had been proved reliable and valid. The results showed that most alumni had a high level of satisfaction, and there was 1 model that determined an alumni satisfaction of 36.10%, namely for the professionalism of lecturers.
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spelling doaj.art-0f4f33880bc143bda869112b008c71292022-12-21T22:36:17ZengElsevierHeliyon2405-84402021-06-0176e06679Alumni satisfaction in terms of classroom infrastructure, lecturer professionalism, and curriculumRetnowati Wiranto0Slameto Slameto1Corresponding author.; President University, Jl. Ki Hajar Dewantara, Jababeka Cikarang IndonesiaPresident University, Jl. Ki Hajar Dewantara, Jababeka Cikarang IndonesiaIn an effort to improve the quality of higher education, it is necessary to find the main predictors or determinants of the quality requested. One of the indicators is alumni satisfaction. Therefore, the problems of this research are to determine the satisfaction of the Educational Management Program alumni and to examine the variables, facilities and infrastructure, professionalism of lecturers, and curriculum relevance, which determine the alumni satisfaction. This was an ex-post facto study. The research design used an ex-post facto method because this method aims to find causes that allow changes in behavior or phenomena, in this case alumni satisfaction with the teaching and learning process. The study data was obtained from the alumni of the Educational Management Program who currently work in one selected regency. A total of 36 alumni were involved as samples. The data collection instrument used by the researchers was in the form of a scale consisting of 27 items that had been proved reliable and valid. The results showed that most alumni had a high level of satisfaction, and there was 1 model that determined an alumni satisfaction of 36.10%, namely for the professionalism of lecturers.http://www.sciencedirect.com/science/article/pii/S2405844021007829Alumni satisfactionProfessionalismCurriculum quality
spellingShingle Retnowati Wiranto
Slameto Slameto
Alumni satisfaction in terms of classroom infrastructure, lecturer professionalism, and curriculum
Heliyon
Alumni satisfaction
Professionalism
Curriculum quality
title Alumni satisfaction in terms of classroom infrastructure, lecturer professionalism, and curriculum
title_full Alumni satisfaction in terms of classroom infrastructure, lecturer professionalism, and curriculum
title_fullStr Alumni satisfaction in terms of classroom infrastructure, lecturer professionalism, and curriculum
title_full_unstemmed Alumni satisfaction in terms of classroom infrastructure, lecturer professionalism, and curriculum
title_short Alumni satisfaction in terms of classroom infrastructure, lecturer professionalism, and curriculum
title_sort alumni satisfaction in terms of classroom infrastructure lecturer professionalism and curriculum
topic Alumni satisfaction
Professionalism
Curriculum quality
url http://www.sciencedirect.com/science/article/pii/S2405844021007829
work_keys_str_mv AT retnowatiwiranto alumnisatisfactionintermsofclassroominfrastructurelecturerprofessionalismandcurriculum
AT slametoslameto alumnisatisfactionintermsofclassroominfrastructurelecturerprofessionalismandcurriculum