Psychosocial online counselling in Ukraine on IPSO-care platform in pandemic period

Introduction Since October 2017 till 2019 the project of Psychosocial Care for internally displaced persons and the war affected population in Ukraine has been in place (short name “Let’s talk”). In 2020 this project continuing for counselling pandemic affected persons. Objectives The counsellor...

Full description

Bibliographic Details
Main Authors: V. Korostiy, I. Missmahl, O. Polishchuk, O. Platinuk
Format: Article
Language:English
Published: Cambridge University Press 2021-04-01
Series:European Psychiatry
Subjects:
Online Access:https://www.cambridge.org/core/product/identifier/S0924933821018447/type/journal_article
_version_ 1797616760844713984
author V. Korostiy
I. Missmahl
O. Polishchuk
O. Platinuk
author_facet V. Korostiy
I. Missmahl
O. Polishchuk
O. Platinuk
author_sort V. Korostiy
collection DOAJ
description Introduction Since October 2017 till 2019 the project of Psychosocial Care for internally displaced persons and the war affected population in Ukraine has been in place (short name “Let’s talk”). In 2020 this project continuing for counselling pandemic affected persons. Objectives The counsellors are professional psychologists who were trained within the scope of the project. Sessions may be held in Russian or Ukrainian, according to the user’s choice. Methods Analysis of protocols of online counseling sessions and supervisions. Results The key and most frequent issues mentioned by the clients are loneliness, the loss of the sense of life, fear, uncertainty, anxiety, difficulties in family relations, in particular, with children, job insecurity, addictions, psychosomatic disorders and so others. They are closely related to the situation in the country (military operation, the division into “We” and “Other”, the risk of provocations, the cases of treason and personal revenge, threats to the family members of the military). The above issue is in potential clients’ inadequately high suspicion level (in some cases on the border of paranoid fantasies), which is manifested in the fear of the possible infringement of confidentiality, over-listening, surveillance, recording of talks etc. Conclusions The online counseling is the way to provide professional, accessible, free for the users and fully anonymous psychosocial care. Most frequent issues mentioned by the IDPs and the war affected population peoples has been indicated. When presenting the project service, the focus is always made on the high level of data protection and strict confidentiality. Disclosure No significant relationships.
first_indexed 2024-03-11T07:45:50Z
format Article
id doaj.art-0f6717febe784116b1972bcf6d31375f
institution Directory Open Access Journal
issn 0924-9338
1778-3585
language English
last_indexed 2024-03-11T07:45:50Z
publishDate 2021-04-01
publisher Cambridge University Press
record_format Article
series European Psychiatry
spelling doaj.art-0f6717febe784116b1972bcf6d31375f2023-11-17T05:07:31ZengCambridge University PressEuropean Psychiatry0924-93381778-35852021-04-0164S696S69610.1192/j.eurpsy.2021.1844Psychosocial online counselling in Ukraine on IPSO-care platform in pandemic periodV. Korostiy0I. Missmahl1O. Polishchuk2O. Platinuk3Psychiatry, Narcology, Medical Psychology And Social Work, Kharkiv National Medical University, Kharkiv, UkraineMain Office, International Psychosocial Organization, Kharkiv, GermanyMedical Psychology Center, Bukovina State Medical University, Chernivtsi, UkrainePsychiatry, Narcology, Medical Psychology And Social Work, Kharkiv National Medical University, Kharkiv, Ukraine Introduction Since October 2017 till 2019 the project of Psychosocial Care for internally displaced persons and the war affected population in Ukraine has been in place (short name “Let’s talk”). In 2020 this project continuing for counselling pandemic affected persons. Objectives The counsellors are professional psychologists who were trained within the scope of the project. Sessions may be held in Russian or Ukrainian, according to the user’s choice. Methods Analysis of protocols of online counseling sessions and supervisions. Results The key and most frequent issues mentioned by the clients are loneliness, the loss of the sense of life, fear, uncertainty, anxiety, difficulties in family relations, in particular, with children, job insecurity, addictions, psychosomatic disorders and so others. They are closely related to the situation in the country (military operation, the division into “We” and “Other”, the risk of provocations, the cases of treason and personal revenge, threats to the family members of the military). The above issue is in potential clients’ inadequately high suspicion level (in some cases on the border of paranoid fantasies), which is manifested in the fear of the possible infringement of confidentiality, over-listening, surveillance, recording of talks etc. Conclusions The online counseling is the way to provide professional, accessible, free for the users and fully anonymous psychosocial care. Most frequent issues mentioned by the IDPs and the war affected population peoples has been indicated. When presenting the project service, the focus is always made on the high level of data protection and strict confidentiality. Disclosure No significant relationships. https://www.cambridge.org/core/product/identifier/S0924933821018447/type/journal_articlee-mental healthonline counselingpsychotherapytelepsychiatry
spellingShingle V. Korostiy
I. Missmahl
O. Polishchuk
O. Platinuk
Psychosocial online counselling in Ukraine on IPSO-care platform in pandemic period
European Psychiatry
e-mental health
online counseling
psychotherapy
telepsychiatry
title Psychosocial online counselling in Ukraine on IPSO-care platform in pandemic period
title_full Psychosocial online counselling in Ukraine on IPSO-care platform in pandemic period
title_fullStr Psychosocial online counselling in Ukraine on IPSO-care platform in pandemic period
title_full_unstemmed Psychosocial online counselling in Ukraine on IPSO-care platform in pandemic period
title_short Psychosocial online counselling in Ukraine on IPSO-care platform in pandemic period
title_sort psychosocial online counselling in ukraine on ipso care platform in pandemic period
topic e-mental health
online counseling
psychotherapy
telepsychiatry
url https://www.cambridge.org/core/product/identifier/S0924933821018447/type/journal_article
work_keys_str_mv AT vkorostiy psychosocialonlinecounsellinginukraineonipsocareplatforminpandemicperiod
AT imissmahl psychosocialonlinecounsellinginukraineonipsocareplatforminpandemicperiod
AT opolishchuk psychosocialonlinecounsellinginukraineonipsocareplatforminpandemicperiod
AT oplatinuk psychosocialonlinecounsellinginukraineonipsocareplatforminpandemicperiod