Perceptions on the feasibility of decentralizing phlebotomy services in community anti-retroviral therapy group model in Lusaka, Zambia

Abstract Background The focus of the community anti-retroviral therapy Group model is on drug refill, adherence and support groups. However, laboratory services are completely neglected in this model, and stable patient still have to go to the clinic for blood draws after drugs refills from the comm...

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Main Authors: Mpanji Siwingwa, Selestine H. Nzala, Bornwell Sikateyo, Wilbroad Mutale
Format: Article
Language:English
Published: BMC 2019-08-01
Series:BMC Health Services Research
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12913-019-4386-5
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author Mpanji Siwingwa
Selestine H. Nzala
Bornwell Sikateyo
Wilbroad Mutale
author_facet Mpanji Siwingwa
Selestine H. Nzala
Bornwell Sikateyo
Wilbroad Mutale
author_sort Mpanji Siwingwa
collection DOAJ
description Abstract Background The focus of the community anti-retroviral therapy Group model is on drug refill, adherence and support groups. However, laboratory services are completely neglected in this model, and stable patient still have to go to the clinic for blood draws after drugs refills from the community. Due to the introduction of new ART drugs, the guidelines now recommend the use of viral loads to guide decision in switching all patients from NNRTI to dolutegravir based first line ART regimens. But the national viral load testing coverage stands at 37% and and falls short of meeting the global UNAIDS and phlebotomy delivery system is congested. The purpose of this study was to identify the perceptions in decentralizing phlebotomy services into the community anti-retroviral therapy Group model. Method A qualitative case study design was used. Data were collected through ten Focused group discussions among community anti-retroviral therapy Group members, community and health care workers at anti-retroviral therapy clinics and in-depth interviews with five key informants. Data were managed with the help of Nvivo version 10 and analyzed using thematic method. Results Positive perceptions were identified as those which contributed to decongesting phlebotomy rooms, reduced missing phlebotomy appointments, work Load, and lost results. Improved quality of phlebotomy service delivery and testing coverage, innovative access to laboratory services and encouraged patient’s accountability. The negative perceptions were compromised sample integrity, inability to perform prevention control and patients less contact with clinicians. Conclusion The study has demonstrated that decentralizing phlebotomy services within the CAG model has greater potential to improve the quality of services delivery for patients. In addition, it has perceived threats on the quality of specimen collected, patient’s safety, and health care.
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spelling doaj.art-0f7630199498405394643128170edf832022-12-21T20:17:47ZengBMCBMC Health Services Research1472-69632019-08-0119111110.1186/s12913-019-4386-5Perceptions on the feasibility of decentralizing phlebotomy services in community anti-retroviral therapy group model in Lusaka, ZambiaMpanji Siwingwa0Selestine H. Nzala1Bornwell Sikateyo2Wilbroad Mutale3Department of health policy and management, University of Zambia, School of public healthDepartment of medical education development, University of Zambia, School of MedicineDepartment of bioethics, University of Zambia, School of medicineDepartment of health policy and management, University of Zambia, School of public healthAbstract Background The focus of the community anti-retroviral therapy Group model is on drug refill, adherence and support groups. However, laboratory services are completely neglected in this model, and stable patient still have to go to the clinic for blood draws after drugs refills from the community. Due to the introduction of new ART drugs, the guidelines now recommend the use of viral loads to guide decision in switching all patients from NNRTI to dolutegravir based first line ART regimens. But the national viral load testing coverage stands at 37% and and falls short of meeting the global UNAIDS and phlebotomy delivery system is congested. The purpose of this study was to identify the perceptions in decentralizing phlebotomy services into the community anti-retroviral therapy Group model. Method A qualitative case study design was used. Data were collected through ten Focused group discussions among community anti-retroviral therapy Group members, community and health care workers at anti-retroviral therapy clinics and in-depth interviews with five key informants. Data were managed with the help of Nvivo version 10 and analyzed using thematic method. Results Positive perceptions were identified as those which contributed to decongesting phlebotomy rooms, reduced missing phlebotomy appointments, work Load, and lost results. Improved quality of phlebotomy service delivery and testing coverage, innovative access to laboratory services and encouraged patient’s accountability. The negative perceptions were compromised sample integrity, inability to perform prevention control and patients less contact with clinicians. Conclusion The study has demonstrated that decentralizing phlebotomy services within the CAG model has greater potential to improve the quality of services delivery for patients. In addition, it has perceived threats on the quality of specimen collected, patient’s safety, and health care.http://link.springer.com/article/10.1186/s12913-019-4386-5PhlebotomyCAGHIV/AIDSARTDecentralization
spellingShingle Mpanji Siwingwa
Selestine H. Nzala
Bornwell Sikateyo
Wilbroad Mutale
Perceptions on the feasibility of decentralizing phlebotomy services in community anti-retroviral therapy group model in Lusaka, Zambia
BMC Health Services Research
Phlebotomy
CAG
HIV/AIDS
ART
Decentralization
title Perceptions on the feasibility of decentralizing phlebotomy services in community anti-retroviral therapy group model in Lusaka, Zambia
title_full Perceptions on the feasibility of decentralizing phlebotomy services in community anti-retroviral therapy group model in Lusaka, Zambia
title_fullStr Perceptions on the feasibility of decentralizing phlebotomy services in community anti-retroviral therapy group model in Lusaka, Zambia
title_full_unstemmed Perceptions on the feasibility of decentralizing phlebotomy services in community anti-retroviral therapy group model in Lusaka, Zambia
title_short Perceptions on the feasibility of decentralizing phlebotomy services in community anti-retroviral therapy group model in Lusaka, Zambia
title_sort perceptions on the feasibility of decentralizing phlebotomy services in community anti retroviral therapy group model in lusaka zambia
topic Phlebotomy
CAG
HIV/AIDS
ART
Decentralization
url http://link.springer.com/article/10.1186/s12913-019-4386-5
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