Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework
The emergence of the digital economy has the potential to spur innovation, boost productivity, and improve societal quality of life. The increase in ICT users in Malaysia can be seen during the Covid-19 crisis. Due to social restrictions on economic activities, many businesses have shifted to online...
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| Format: | Article |
| Language: | English |
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UiTM Press
2022-12-01
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| Series: | Journal of International Business, Economics and Entrepreneurship |
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| Online Access: | https://myjms.mohe.gov.my/index.php/JIBE/article/view/20710/11208 |
| _version_ | 1797454466398552064 |
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| author | Nurul Atikah Kamaruddin |
| author_facet | Nurul Atikah Kamaruddin |
| author_sort | Nurul Atikah Kamaruddin |
| collection | DOAJ |
| description | The emergence of the digital economy has the potential to spur innovation, boost productivity, and improve societal quality of life. The increase in ICT users in Malaysia can be seen during the Covid-19 crisis. Due to social restrictions on economic activities, many businesses have shifted to online platforms. However, it differs from small-medium enterprises (SMEs) owned by vulnerable populations. Their businesses were underperforming during the Covid-19 crisis as they could not deal with the operational stress generated by Covid-19 due to limited resources, resulting in poor company performance. Therefore, a conceptual model has been identified in this project on the factors that can lead SMEs to successfully innovate the processes of ICT in their businesses. |
| first_indexed | 2024-03-09T15:37:39Z |
| format | Article |
| id | doaj.art-0f8cb0b79f684e9fa35d6477d7fae3ae |
| institution | Directory Open Access Journal |
| issn | 2550-1429 |
| language | English |
| last_indexed | 2024-03-09T15:37:39Z |
| publishDate | 2022-12-01 |
| publisher | UiTM Press |
| record_format | Article |
| series | Journal of International Business, Economics and Entrepreneurship |
| spelling | doaj.art-0f8cb0b79f684e9fa35d6477d7fae3ae2023-11-25T15:03:15ZengUiTM PressJournal of International Business, Economics and Entrepreneurship2550-14292022-12-0172758210.24191/jibe.v7i2.20710Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual FrameworkNurul Atikah Kamaruddin0Arshad Ayub Graduate Business School, Universiti Teknologi Mara, Shah Alam, MalaysiaThe emergence of the digital economy has the potential to spur innovation, boost productivity, and improve societal quality of life. The increase in ICT users in Malaysia can be seen during the Covid-19 crisis. Due to social restrictions on economic activities, many businesses have shifted to online platforms. However, it differs from small-medium enterprises (SMEs) owned by vulnerable populations. Their businesses were underperforming during the Covid-19 crisis as they could not deal with the operational stress generated by Covid-19 due to limited resources, resulting in poor company performance. Therefore, a conceptual model has been identified in this project on the factors that can lead SMEs to successfully innovate the processes of ICT in their businesses.https://myjms.mohe.gov.my/index.php/JIBE/article/view/20710/11208digital economysmall medium enterprisevulnerable groupsict innovation |
| spellingShingle | Nurul Atikah Kamaruddin Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework Journal of International Business, Economics and Entrepreneurship digital economy small medium enterprise vulnerable groups ict innovation |
| title | Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework |
| title_full | Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework |
| title_fullStr | Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework |
| title_full_unstemmed | Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework |
| title_short | Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework |
| title_sort | factors influencing the ict innovation process in small medium enterprises a conceptual framework |
| topic | digital economy small medium enterprise vulnerable groups ict innovation |
| url | https://myjms.mohe.gov.my/index.php/JIBE/article/view/20710/11208 |
| work_keys_str_mv | AT nurulatikahkamaruddin factorsinfluencingtheictinnovationprocessinsmallmediumenterprisesaconceptualframework |