Perceived Risk, Trust and Information Seeking Behavior as Antecedents of Online Apparel Buying Behavior in India: An Exploratory Study in Context of Rajasthan

The growing use of social media is changing the consumer buying behavior across countries and regions. However, consumers in a developing region like Rajasthan are generally described as risk reluctant and hence the impact of social media on consumer online buying behavior is a pertinent topic of i...

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Main Authors: Sumit Chaturvedi, Sachin Gupta, Devendra Singh Hada
Format: Article
Language:English
Published: EconJournals 2016-10-01
Series:International Review of Management and Marketing
Online Access:https://econjournals.com/index.php/irmm/article/view/3039
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author Sumit Chaturvedi
Sachin Gupta
Devendra Singh Hada
author_facet Sumit Chaturvedi
Sachin Gupta
Devendra Singh Hada
author_sort Sumit Chaturvedi
collection DOAJ
description The growing use of social media is changing the consumer buying behavior across countries and regions. However, consumers in a developing region like Rajasthan are generally described as risk reluctant and hence the impact of social media on consumer online buying behavior is a pertinent topic of interest to marketers and researchers. Evidence of empirical research in this area is very limited. This research paper attempts to study the purchase behavior of consumers who buy apparels through the e commerce system of social media by examining a random sample of 404 consumers from Rajasthan. Factors driving consumers to purchase online apparels through e commerce in social media included   Information Seeking, Perceived Risk, and Trust. The empirical research findings through an SPSS 22 analysis suggest that there is a moderate to significant effect of social media on online apparel buying behavior in Rajasthan, with trust being the most significantly affected element followed by perceived risk and information seeking behavior. Keywords: Social Media Buying Behavior; Apparels Retail Market; Information Seeking; Perceived Risk; Trust JEL Classifications: M30; M31; M37
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spelling doaj.art-0fd6225ae8044b60a275af546adfb1a32023-02-15T16:12:33ZengEconJournalsInternational Review of Management and Marketing2146-44052016-10-0164Perceived Risk, Trust and Information Seeking Behavior as Antecedents of Online Apparel Buying Behavior in India: An Exploratory Study in Context of RajasthanSumit Chaturvedi0Sachin Gupta1Devendra Singh Hada2JECRC UniversitySchool of Management Studies, JECRC UniversityKautilya Institute of Technology and Engineering & School of Management, Jaipur, Rajasthan, India The growing use of social media is changing the consumer buying behavior across countries and regions. However, consumers in a developing region like Rajasthan are generally described as risk reluctant and hence the impact of social media on consumer online buying behavior is a pertinent topic of interest to marketers and researchers. Evidence of empirical research in this area is very limited. This research paper attempts to study the purchase behavior of consumers who buy apparels through the e commerce system of social media by examining a random sample of 404 consumers from Rajasthan. Factors driving consumers to purchase online apparels through e commerce in social media included   Information Seeking, Perceived Risk, and Trust. The empirical research findings through an SPSS 22 analysis suggest that there is a moderate to significant effect of social media on online apparel buying behavior in Rajasthan, with trust being the most significantly affected element followed by perceived risk and information seeking behavior. Keywords: Social Media Buying Behavior; Apparels Retail Market; Information Seeking; Perceived Risk; Trust JEL Classifications: M30; M31; M37 https://econjournals.com/index.php/irmm/article/view/3039
spellingShingle Sumit Chaturvedi
Sachin Gupta
Devendra Singh Hada
Perceived Risk, Trust and Information Seeking Behavior as Antecedents of Online Apparel Buying Behavior in India: An Exploratory Study in Context of Rajasthan
International Review of Management and Marketing
title Perceived Risk, Trust and Information Seeking Behavior as Antecedents of Online Apparel Buying Behavior in India: An Exploratory Study in Context of Rajasthan
title_full Perceived Risk, Trust and Information Seeking Behavior as Antecedents of Online Apparel Buying Behavior in India: An Exploratory Study in Context of Rajasthan
title_fullStr Perceived Risk, Trust and Information Seeking Behavior as Antecedents of Online Apparel Buying Behavior in India: An Exploratory Study in Context of Rajasthan
title_full_unstemmed Perceived Risk, Trust and Information Seeking Behavior as Antecedents of Online Apparel Buying Behavior in India: An Exploratory Study in Context of Rajasthan
title_short Perceived Risk, Trust and Information Seeking Behavior as Antecedents of Online Apparel Buying Behavior in India: An Exploratory Study in Context of Rajasthan
title_sort perceived risk trust and information seeking behavior as antecedents of online apparel buying behavior in india an exploratory study in context of rajasthan
url https://econjournals.com/index.php/irmm/article/view/3039
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AT sachingupta perceivedrisktrustandinformationseekingbehaviorasantecedentsofonlineapparelbuyingbehaviorinindiaanexploratorystudyincontextofrajasthan
AT devendrasinghhada perceivedrisktrustandinformationseekingbehaviorasantecedentsofonlineapparelbuyingbehaviorinindiaanexploratorystudyincontextofrajasthan