Impact of green HRM practices on bank employee service behaviors

This study aims to examine the influence of green human resource management (HRM) practices on the service behaviors of bank employees operating in the banking sector of Bangladesh. The study endeavors to offer valuable insights into the effectiveness of green HRM practices in enhancing practices an...

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Main Authors: Md Sayed Uddin, Md. Atikur Rahaman, Wasib Bin Latif, Priyanka Das Dona, Debashis Kundu
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2023-11-01
Series:Banks and Bank Systems
Subjects:
Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/19084/BBS_2023_04_Uddin.pdf
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author Md Sayed Uddin
Md. Atikur Rahaman
Wasib Bin Latif
Priyanka Das Dona
Debashis Kundu
author_facet Md Sayed Uddin
Md. Atikur Rahaman
Wasib Bin Latif
Priyanka Das Dona
Debashis Kundu
author_sort Md Sayed Uddin
collection DOAJ
description This study aims to examine the influence of green human resource management (HRM) practices on the service behaviors of bank employees operating in the banking sector of Bangladesh. The study endeavors to offer valuable insights into the effectiveness of green HRM practices in enhancing practices and employee service behaviors in the banking sector. The results indicate that green human resource management practices have a beneficial influence on employee service behaviors by green knowledge sharing, green training and development, green performance appraisal, green reward system. This study also emphasizes how green HRM practices affect banks in terms of organizational sustainability, employee motivation, talent acquisition and retention, and the necessity of ongoing evaluation and improvement. Moreover, the current study used convenience sampling techniques to collect data from 258 workers of several commercial banks in Bangladesh using a self-reported questionnaire that had been modified from other studies. 95% confidence interval was used to accept the hypotheses during regression analysis. The results show that each and every hypothesis is supported, whereas hypothesis tests were analyzed using SPSS version 26.0. The results show that employees’ knowledge sharing tendency, training facility, performance appraisal and reward system have a significant and positive impact on bank employees’ service behavior. This study may contribute to the growing subject of sustainable HRM and offers useful advice for banks looking to include environmental sustainability into their HRM plans to spur progress and enhance service.
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spelling doaj.art-0fe7529cac58446686c08084fda4a4492023-11-06T08:55:57ZengLLC "CPC "Business Perspectives"Banks and Bank Systems1816-74031991-70742023-11-01184859310.21511/bbs.18(4).2023.0819084Impact of green HRM practices on bank employee service behaviorsMd Sayed Uddin0https://orcid.org/0000-0003-4885-8906Md. Atikur Rahaman1https://orcid.org/0000-0003-3356-7815Wasib Bin Latif2https://orcid.org/0000-0002-6592-8884Priyanka Das Dona3Debashis Kundu4https://orcid.org/0000-0001-7843-5248Senior Lecturer, Sociology and Anthropology Program, Faculty of Social Sciences and Humanities, University Malaysia Sabah (UMS)Associate Professor, School of Management, Jiujiang University, JiangxiPh.D. Scholar, University Malaysia PerlisAssistant Professor, World School of Business, World University of Bangladesh (WUB)MBA Graduate, American International University Bangladesh (AIUB)This study aims to examine the influence of green human resource management (HRM) practices on the service behaviors of bank employees operating in the banking sector of Bangladesh. The study endeavors to offer valuable insights into the effectiveness of green HRM practices in enhancing practices and employee service behaviors in the banking sector. The results indicate that green human resource management practices have a beneficial influence on employee service behaviors by green knowledge sharing, green training and development, green performance appraisal, green reward system. This study also emphasizes how green HRM practices affect banks in terms of organizational sustainability, employee motivation, talent acquisition and retention, and the necessity of ongoing evaluation and improvement. Moreover, the current study used convenience sampling techniques to collect data from 258 workers of several commercial banks in Bangladesh using a self-reported questionnaire that had been modified from other studies. 95% confidence interval was used to accept the hypotheses during regression analysis. The results show that each and every hypothesis is supported, whereas hypothesis tests were analyzed using SPSS version 26.0. The results show that employees’ knowledge sharing tendency, training facility, performance appraisal and reward system have a significant and positive impact on bank employees’ service behavior. This study may contribute to the growing subject of sustainable HRM and offers useful advice for banks looking to include environmental sustainability into their HRM plans to spur progress and enhance service.https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/19084/BBS_2023_04_Uddin.pdfgreen HRMknowledge sharingperformance appraisalreward systemservice behaviortraining and development
spellingShingle Md Sayed Uddin
Md. Atikur Rahaman
Wasib Bin Latif
Priyanka Das Dona
Debashis Kundu
Impact of green HRM practices on bank employee service behaviors
Banks and Bank Systems
green HRM
knowledge sharing
performance appraisal
reward system
service behavior
training and development
title Impact of green HRM practices on bank employee service behaviors
title_full Impact of green HRM practices on bank employee service behaviors
title_fullStr Impact of green HRM practices on bank employee service behaviors
title_full_unstemmed Impact of green HRM practices on bank employee service behaviors
title_short Impact of green HRM practices on bank employee service behaviors
title_sort impact of green hrm practices on bank employee service behaviors
topic green HRM
knowledge sharing
performance appraisal
reward system
service behavior
training and development
url https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/19084/BBS_2023_04_Uddin.pdf
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AT priyankadasdona impactofgreenhrmpracticesonbankemployeeservicebehaviors
AT debashiskundu impactofgreenhrmpracticesonbankemployeeservicebehaviors