Trends in the digitalization of the banking sector: an international aspect

The study analyzes the main features of the use of digital technologies in the financial and banking sector at the international level. In the paper, we can conclude: the customer's digital identifier is the main attribute when using technology platforms in the banking sector; the norm...

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Bibliographic Details
Main Authors: Elena Kirillova, Teymur Zulfugarzade
Format: Article
Language:English
Published: Information Technology Publishing House 2022-01-01
Series:Problems of Information Society
Online Access:https://jpis.az/uploads/article/en/2022_1/TRENDS_IN_THE_DIGITALIZATION_OF_THE_BANKING_SECTOR_AN_INTERNATIONAL_ASPECT.pdf
Description
Summary:The study analyzes the main features of the use of digital technologies in the financial and banking sector at the international level. In the paper, we can conclude: the customer's digital identifier is the main attribute when using technology platforms in the banking sector; the norms on personal data protection and information security requirements should apply to the customer's digital identifier; since the digital identifier is analogous to a passport, we can say that the digital identifier can contain more information about an individual and allows to participate in digital civil turnover. The study proposes a method for assessing the degree of digitization of banks by the level of automation of key processes; by the number of online services provided; by the speed of transactions; by the availability of online services around the clock; by the range of digital technologies used; by the volume of online sales and the volume of transactions carried out using digital technologies.
ISSN:2077-964X
2309-7566