Trends in the digitalization of the banking sector: an international aspect
The study analyzes the main features of the use of digital technologies in the financial and banking sector at the international level. In the paper, we can conclude: the customer's digital identifier is the main attribute when using technology platforms in the banking sector; the norm...
Main Authors: | , |
---|---|
Format: | Article |
Language: | English |
Published: |
Information Technology Publishing House
2022-01-01
|
Series: | Problems of Information Society |
Online Access: | https://jpis.az/uploads/article/en/2022_1/TRENDS_IN_THE_DIGITALIZATION_OF_THE_BANKING_SECTOR_AN_INTERNATIONAL_ASPECT.pdf |
Summary: | The study analyzes the main features of the use of digital technologies in the financial and banking sector at the international level. In the paper, we can conclude: the customer's digital identifier is the main attribute when using technology platforms in the banking sector; the norms on personal data protection and information security requirements should apply to the customer's digital identifier; since the digital identifier is analogous to a passport, we can say that the digital identifier can contain more information about an individual and allows to participate in digital civil turnover. The study proposes a method for assessing the degree of digitization of banks by the level of automation of key processes; by the number of online services provided; by the speed of transactions; by the availability of online services around the clock; by the range of digital technologies used; by the volume of online sales and the volume of transactions carried out using digital technologies. |
---|---|
ISSN: | 2077-964X 2309-7566 |