STATISTICAL QUALITY CONTROL IN A SUPERMARKET CHAIN OF RIO GRANDE DO NORTE, BRAZIL
Purpose: This article aims to analyze the level of losses due to damage in a supermarket chain to understand the reason for these occurrences. Methodology/Approach: From data collected in May 2018, a survey of the most critical departments and items with the highest percentage of losses was perfo...
| Main Authors: | , |
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| Format: | Article |
| Language: | Portuguese |
| Published: |
Centro Federal de Educação Tecnológica Celso Suckow da Fonseca
2019-12-01
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| Series: | Revista Produção e Desenvolvimento |
| Subjects: | |
| Online Access: | https://revistas.cefet-rj.br/index.php/producaoedesenvolvimento/article/view/381 |
| _version_ | 1818904167668776960 |
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| author | André Luiz Sena da Rocha Marcelo Barbosa de Oliveira |
| author_facet | André Luiz Sena da Rocha Marcelo Barbosa de Oliveira |
| author_sort | André Luiz Sena da Rocha |
| collection | DOAJ |
| description | Purpose: This article aims to analyze the level of losses due to damage in a supermarket chain to understand the reason for these occurrences.
Methodology/Approach: From data collected in May 2018, a survey of the most critical departments and items with the highest percentage of losses was performed and statistical control was applied from the p graph. A case study in the capital of Rio Grande do Norte.
Findings: It was found that 84.6% of losses were concentrated in the meat, dairy, beverages, eggs and grocery departments. It was also found that the fraction non-conforming of losses is out of statistical control, which led to the interruption of monitoring.
Research Limitation/implication: The data provided by the company, as the reason for each breakdown of the items was not informed. Thus, without this information, quality control was interrupted.
Originality/Value of paper: This work lies in the gap of the Brazilian literature on the application of statistical quality control in losses by damaged products in a supermarket chain, since there are numerous studies that analyzed losses in supermarkets in Brazil. None of them performed damage monitoring, using the control chart p. |
| first_indexed | 2024-12-19T21:03:08Z |
| format | Article |
| id | doaj.art-1029e212193f416e9c1fb38d427214e2 |
| institution | Directory Open Access Journal |
| issn | 2446-9580 |
| language | Portuguese |
| last_indexed | 2024-12-19T21:03:08Z |
| publishDate | 2019-12-01 |
| publisher | Centro Federal de Educação Tecnológica Celso Suckow da Fonseca |
| record_format | Article |
| series | Revista Produção e Desenvolvimento |
| spelling | doaj.art-1029e212193f416e9c1fb38d427214e22022-12-21T20:05:44ZporCentro Federal de Educação Tecnológica Celso Suckow da FonsecaRevista Produção e Desenvolvimento2446-95802019-12-01510.32358/rpd.2019.v5.381381STATISTICAL QUALITY CONTROL IN A SUPERMARKET CHAIN OF RIO GRANDE DO NORTE, BRAZILAndré Luiz Sena da Rocha0Marcelo Barbosa de Oliveira1Universidade Federal Rural do Semi-ÁridoUniversidade Federal do Rio Grande do NortePurpose: This article aims to analyze the level of losses due to damage in a supermarket chain to understand the reason for these occurrences. Methodology/Approach: From data collected in May 2018, a survey of the most critical departments and items with the highest percentage of losses was performed and statistical control was applied from the p graph. A case study in the capital of Rio Grande do Norte. Findings: It was found that 84.6% of losses were concentrated in the meat, dairy, beverages, eggs and grocery departments. It was also found that the fraction non-conforming of losses is out of statistical control, which led to the interruption of monitoring. Research Limitation/implication: The data provided by the company, as the reason for each breakdown of the items was not informed. Thus, without this information, quality control was interrupted. Originality/Value of paper: This work lies in the gap of the Brazilian literature on the application of statistical quality control in losses by damaged products in a supermarket chain, since there are numerous studies that analyzed losses in supermarkets in Brazil. None of them performed damage monitoring, using the control chart p.https://revistas.cefet-rj.br/index.php/producaoedesenvolvimento/article/view/381lossessupermarketsstatistical quality controlnonconformingabc curve |
| spellingShingle | André Luiz Sena da Rocha Marcelo Barbosa de Oliveira STATISTICAL QUALITY CONTROL IN A SUPERMARKET CHAIN OF RIO GRANDE DO NORTE, BRAZIL Revista Produção e Desenvolvimento losses supermarkets statistical quality control nonconforming abc curve |
| title | STATISTICAL QUALITY CONTROL IN A SUPERMARKET CHAIN OF RIO GRANDE DO NORTE, BRAZIL |
| title_full | STATISTICAL QUALITY CONTROL IN A SUPERMARKET CHAIN OF RIO GRANDE DO NORTE, BRAZIL |
| title_fullStr | STATISTICAL QUALITY CONTROL IN A SUPERMARKET CHAIN OF RIO GRANDE DO NORTE, BRAZIL |
| title_full_unstemmed | STATISTICAL QUALITY CONTROL IN A SUPERMARKET CHAIN OF RIO GRANDE DO NORTE, BRAZIL |
| title_short | STATISTICAL QUALITY CONTROL IN A SUPERMARKET CHAIN OF RIO GRANDE DO NORTE, BRAZIL |
| title_sort | statistical quality control in a supermarket chain of rio grande do norte brazil |
| topic | losses supermarkets statistical quality control nonconforming abc curve |
| url | https://revistas.cefet-rj.br/index.php/producaoedesenvolvimento/article/view/381 |
| work_keys_str_mv | AT andreluizsenadarocha statisticalqualitycontrolinasupermarketchainofriograndedonortebrazil AT marcelobarbosadeoliveira statisticalqualitycontrolinasupermarketchainofriograndedonortebrazil |