Patient experience and satisfaction with inpatient service: development of short form survey instrument measuring the core aspect of inpatient experience.

Patient experience and satisfaction with inpatient service: development of short form survey instrument measuring the core aspect of inpatient experience.

Patient experience reflects quality of care from the patients' perspective; therefore, patients' experiences are important data in the evaluation of the quality of health services. The development of an abbreviated, reliable and valid instrument for measuring inpatients' experience wo...

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Bibliographic Details
Main Authors: Eliza L Y Wong, Angela Coulter, Paul Hewitson, Annie W L Cheung, Carrie H K Yam, Siu Fai Lui, Wilson W S Tam, Eng-Kiong Yeoh
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2015-01-01
Series:PLoS ONE
Online Access:http://europepmc.org/articles/PMC4393260?pdf=render

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