Persepsi Mahasiswa terhadap Indikator Prinsip Pelayanan Publik dan Berbagai Kelemahan dalam Pelayanan Publik di Tujuh Perguruan Tinggi di Indonesia

Persepsi Mahasiswa terhadap Indikator Prinsip Pelayanan Publik dan Berbagai Kelemahan dalam Pelayanan Publik di Tujuh Perguruan Tinggi di Indonesia

The objectif or research are to determine student perceptions about indicators of quality of service of universities from lecturer and administrative personnel, forms of services and things that are still weak in quality services in universities. The data were supplemented using a questionnaire cons...

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Bibliographic Details
Main Author: Asih Setiawati
Format: Article
Language:Indonesian
Published: Pusat Pelatihan dan Pengembangan dan Pemetaan Kompetensi Aparatur Sipil Negara (Puslatbang PKASN) Lembaga Administrasi Negara 2018-11-01
Series:Jurnal Wacana Kinerja
Subjects:
effectiveness and efficiency, convenience and generosity of service, non-discrimination, student participation, service quality in universities
Online Access:http://103.85.61.66/ojs/index.php/jwk/article/view/98

Internet

http://103.85.61.66/ojs/index.php/jwk/article/view/98

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