Engagement Strategies to Improve Adherence and Retention in Web-Based Mindfulness Programs: Systematic Review

BackgroundWeb-based mindfulness programs may be beneficial in improving the well-being outcomes of those living with chronic illnesses. Adherence to programs is a key indicator in improving outcomes; however, with the digitization of programs, it is necessary to enhance engag...

Full description

Bibliographic Details
Main Authors: Natalie Winter, Lahiru Russell, Anna Ugalde, Victoria White, Patricia Livingston
Format: Article
Language:English
Published: JMIR Publications 2022-01-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2022/1/e30026
_version_ 1797735375585673216
author Natalie Winter
Lahiru Russell
Anna Ugalde
Victoria White
Patricia Livingston
author_facet Natalie Winter
Lahiru Russell
Anna Ugalde
Victoria White
Patricia Livingston
author_sort Natalie Winter
collection DOAJ
description BackgroundWeb-based mindfulness programs may be beneficial in improving the well-being outcomes of those living with chronic illnesses. Adherence to programs is a key indicator in improving outcomes; however, with the digitization of programs, it is necessary to enhance engagement and encourage people to return to digital health platforms. More information is needed on how engagement strategies have been used in web-based mindfulness programs to encourage adherence. ObjectiveThe aim of this study is to develop a list of engagement strategies for web-based mindfulness programs and evaluate the impact of engagement strategies on adherence. MethodsA narrative systematic review was conducted across the MEDLINE Complete, CINAHL Complete, APA PsycINFO, and Embase databases and followed the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analysis) guidelines. Articles were screened using the population, intervention, comparator, and outcome framework. Adults aged >18 years with chronic health conditions were included in the study. Mindfulness interventions, including those in combination with mindfulness-based cognitive therapy, delivered on the web through the internet or smartphone technology were included. Interventions lasted at least 2 weeks. Studies with a randomized controlled trial design or a pilot randomized controlled trial design were included. Engagement strategies, including web-based program features and facilitator-led strategies, adherence, and retention, were included. ResultsA total of 1265 articles were screened, of which 19 were relevant and were included in the review. On average, 70.98% (2258/3181) of the study participants were women with a mean age of 46 (SD 13) years. Most commonly, mindfulness programs were delivered to people living with mental health conditions (8/19, 42%). Of the 19 studies, 8 (42%) used only program features to encourage adherence, 5 (26%) used facilitator-led strategies, and 6 (32%) used a combination of the two. Encouraging program adherence was the most common engagement strategy used, which was used in 77% (10/13) of the facilitator-led studies and 57% (8/14) of the program feature studies. Nearly two-thirds (63%) of the studies provided a definition of adherence, which varied between 50% and 100% completion across studies. The overall mean participant compliance to the mindfulness programs was 56% (SD 15%). Most studies (10/19, 53%) had a long-term follow-up, with the most common follow-up period being 12 weeks after intervention (3/10, 30%). After the intervention, the mean retention was 78% (SD 15%). ConclusionsEngagement strategies in web-based mindfulness programs comprise reminders to use the program. Other features may be suitable for encouraging adherence to interventions, and a facilitator-led component may result in higher retention. There is variance in the way adherence is measured, and intervention lengths and follow-up periods are inconsistent. More thorough reporting and a standardized framework for measuring adherence are needed to more accurately assess adherence and engagement strategies.
first_indexed 2024-03-12T12:58:07Z
format Article
id doaj.art-10aae5188232427d9df0013389df59f9
institution Directory Open Access Journal
issn 1438-8871
language English
last_indexed 2024-03-12T12:58:07Z
publishDate 2022-01-01
publisher JMIR Publications
record_format Article
series Journal of Medical Internet Research
spelling doaj.art-10aae5188232427d9df0013389df59f92023-08-28T20:21:10ZengJMIR PublicationsJournal of Medical Internet Research1438-88712022-01-01241e3002610.2196/30026Engagement Strategies to Improve Adherence and Retention in Web-Based Mindfulness Programs: Systematic ReviewNatalie Winterhttps://orcid.org/0000-0002-1847-6862Lahiru Russellhttps://orcid.org/0000-0002-3806-0020Anna Ugaldehttps://orcid.org/0000-0002-2473-8435Victoria Whitehttps://orcid.org/0000-0001-6619-8484Patricia Livingstonhttps://orcid.org/0000-0001-6616-3839 BackgroundWeb-based mindfulness programs may be beneficial in improving the well-being outcomes of those living with chronic illnesses. Adherence to programs is a key indicator in improving outcomes; however, with the digitization of programs, it is necessary to enhance engagement and encourage people to return to digital health platforms. More information is needed on how engagement strategies have been used in web-based mindfulness programs to encourage adherence. ObjectiveThe aim of this study is to develop a list of engagement strategies for web-based mindfulness programs and evaluate the impact of engagement strategies on adherence. MethodsA narrative systematic review was conducted across the MEDLINE Complete, CINAHL Complete, APA PsycINFO, and Embase databases and followed the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analysis) guidelines. Articles were screened using the population, intervention, comparator, and outcome framework. Adults aged >18 years with chronic health conditions were included in the study. Mindfulness interventions, including those in combination with mindfulness-based cognitive therapy, delivered on the web through the internet or smartphone technology were included. Interventions lasted at least 2 weeks. Studies with a randomized controlled trial design or a pilot randomized controlled trial design were included. Engagement strategies, including web-based program features and facilitator-led strategies, adherence, and retention, were included. ResultsA total of 1265 articles were screened, of which 19 were relevant and were included in the review. On average, 70.98% (2258/3181) of the study participants were women with a mean age of 46 (SD 13) years. Most commonly, mindfulness programs were delivered to people living with mental health conditions (8/19, 42%). Of the 19 studies, 8 (42%) used only program features to encourage adherence, 5 (26%) used facilitator-led strategies, and 6 (32%) used a combination of the two. Encouraging program adherence was the most common engagement strategy used, which was used in 77% (10/13) of the facilitator-led studies and 57% (8/14) of the program feature studies. Nearly two-thirds (63%) of the studies provided a definition of adherence, which varied between 50% and 100% completion across studies. The overall mean participant compliance to the mindfulness programs was 56% (SD 15%). Most studies (10/19, 53%) had a long-term follow-up, with the most common follow-up period being 12 weeks after intervention (3/10, 30%). After the intervention, the mean retention was 78% (SD 15%). ConclusionsEngagement strategies in web-based mindfulness programs comprise reminders to use the program. Other features may be suitable for encouraging adherence to interventions, and a facilitator-led component may result in higher retention. There is variance in the way adherence is measured, and intervention lengths and follow-up periods are inconsistent. More thorough reporting and a standardized framework for measuring adherence are needed to more accurately assess adherence and engagement strategies.https://www.jmir.org/2022/1/e30026
spellingShingle Natalie Winter
Lahiru Russell
Anna Ugalde
Victoria White
Patricia Livingston
Engagement Strategies to Improve Adherence and Retention in Web-Based Mindfulness Programs: Systematic Review
Journal of Medical Internet Research
title Engagement Strategies to Improve Adherence and Retention in Web-Based Mindfulness Programs: Systematic Review
title_full Engagement Strategies to Improve Adherence and Retention in Web-Based Mindfulness Programs: Systematic Review
title_fullStr Engagement Strategies to Improve Adherence and Retention in Web-Based Mindfulness Programs: Systematic Review
title_full_unstemmed Engagement Strategies to Improve Adherence and Retention in Web-Based Mindfulness Programs: Systematic Review
title_short Engagement Strategies to Improve Adherence and Retention in Web-Based Mindfulness Programs: Systematic Review
title_sort engagement strategies to improve adherence and retention in web based mindfulness programs systematic review
url https://www.jmir.org/2022/1/e30026
work_keys_str_mv AT nataliewinter engagementstrategiestoimproveadherenceandretentioninwebbasedmindfulnessprogramssystematicreview
AT lahirurussell engagementstrategiestoimproveadherenceandretentioninwebbasedmindfulnessprogramssystematicreview
AT annaugalde engagementstrategiestoimproveadherenceandretentioninwebbasedmindfulnessprogramssystematicreview
AT victoriawhite engagementstrategiestoimproveadherenceandretentioninwebbasedmindfulnessprogramssystematicreview
AT patricialivingston engagementstrategiestoimproveadherenceandretentioninwebbasedmindfulnessprogramssystematicreview