Managing ‘sick days’ in patients with chronic conditions: An exploration of patient and healthcare provider experiences

Abstract Introduction People with chronic medical conditions often take medications that improve long‐term outcomes but which can be harmful during acute illness. Guidelines recommend that healthcare providers offer instructions to temporarily stop these medications when patients are sick (i.e., sic...

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Main Authors: Kirnvir K. Dhaliwal, Kaitlyn E. Watson, Nicole C. Lamont, Kelsea M. Drall, Maoliosa Donald, Matthew T. James, Sandra Robertshaw, Nancy Verdin, Eleanor Benterud, Kerry McBrien, Sarah Gil, Ross T. Tsuyuki, Neesh Pannu, David J. T. Campbell
Format: Article
Language:English
Published: Wiley 2023-08-01
Series:Health Expectations
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Online Access:https://doi.org/10.1111/hex.13789
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author Kirnvir K. Dhaliwal
Kaitlyn E. Watson
Nicole C. Lamont
Kelsea M. Drall
Maoliosa Donald
Matthew T. James
Sandra Robertshaw
Nancy Verdin
Eleanor Benterud
Kerry McBrien
Sarah Gil
Ross T. Tsuyuki
Neesh Pannu
David J. T. Campbell
author_facet Kirnvir K. Dhaliwal
Kaitlyn E. Watson
Nicole C. Lamont
Kelsea M. Drall
Maoliosa Donald
Matthew T. James
Sandra Robertshaw
Nancy Verdin
Eleanor Benterud
Kerry McBrien
Sarah Gil
Ross T. Tsuyuki
Neesh Pannu
David J. T. Campbell
author_sort Kirnvir K. Dhaliwal
collection DOAJ
description Abstract Introduction People with chronic medical conditions often take medications that improve long‐term outcomes but which can be harmful during acute illness. Guidelines recommend that healthcare providers offer instructions to temporarily stop these medications when patients are sick (i.e., sick days). We describe the experiences of patients managing sick days and of healthcare providers providing sick day guidance to their patients. Methods We undertook a qualitative descriptive study. We purposively sampled patients and healthcare providers from across Canada. Adult patients were eligible if they took at least two medications for diabetes, heart disease, high blood pressure and/or kidney disease. Healthcare providers were eligible if they were practising in a community setting with at least 1 year of experience. Data were collected using virtual focus groups and individual phone interviews conducted in English. Team members analyzed transcripts using conventional content analysis. Results We interviewed 48 participants (20 patients and 28 healthcare providers). Most patients were between 50 and 64 years of age and identified their health status as ‘good’. Most healthcare providers were between 45 and 54 years of age and the majority practised as pharmacists in urban areas. We identified three overarching themes that summarize the experiences of patients and healthcare providers, largely suggesting a broad spectrum in approaches to managing sick days: Individualized Communication, Tailored Sick Day Practices, and Variation in Knowledge of Sick Day Practices and Relevant Resources. Conclusion It is important to understand the perspectives of both patients and healthcare providers with respect to the management of sick days. This understanding can be used to improve care and outcomes for people living with chronic conditions during sick days. Patient or Public Contribution Two patient partners were involved from proposal development to the dissemination of our findings, including manuscript development. Both patient partners took part in team meetings and contributed to team decision‐making. Patient partners also participated in data analysis by reviewing codes and theme development. Furthermore, patients living with various chronic conditions and healthcare providers participated in focus groups and individual interviews.
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spelling doaj.art-10f95588ea764d05800ac6361aa8713d2023-11-16T08:25:36ZengWileyHealth Expectations1369-65131369-76252023-08-012641746175610.1111/hex.13789Managing ‘sick days’ in patients with chronic conditions: An exploration of patient and healthcare provider experiencesKirnvir K. Dhaliwal0Kaitlyn E. Watson1Nicole C. Lamont2Kelsea M. Drall3Maoliosa Donald4Matthew T. James5Sandra Robertshaw6Nancy Verdin7Eleanor Benterud8Kerry McBrien9Sarah Gil10Ross T. Tsuyuki11Neesh Pannu12David J. T. Campbell13Department of Medicine, Cumming School of Medicine University of Calgary Calgary Alberta CanadaDepartment of Medicine, EPICORE Centre University of Alberta Edmonton Alberta CanadaDepartment of Medicine, Division of Nephrology University of Alberta Edmonton Alberta CanadaDepartment of Medicine, Division of Nephrology University of Alberta Edmonton Alberta CanadaDepartment of Medicine and Community Health Sciences, Cumming School of Medicine University of Calgary Calgary Alberta CanadaDepartment of Medicine and Community Health Sciences, Cumming School of Medicine University of Calgary Calgary Alberta CanadaDepartment of Medicine, Cumming School of Medicine University of Calgary Calgary Alberta CanadaDepartment of Medicine, Cumming School of Medicine University of Calgary Calgary Alberta CanadaDepartment of Medicine, Cumming School of Medicine University of Calgary Calgary Alberta CanadaDepartment of Family Medicine and Community Health Sciences, Cumming School of Medicine University of Calgary Calgary Alberta CanadaDepartment of Medicine, Cumming School of Medicine University of Calgary Calgary Alberta CanadaDepartment of Medicine, EPICORE Centre University of Alberta Edmonton Alberta CanadaDepartment of Medicine, Faculty of Medicine and Dentistry University of Alberta Edmonton Alberta CanadaDepartment of Medicine, Community Health Sciences, and Cardiac Sciences, Cumming School of Medicine University of Calgary Calgary Alberta CanadaAbstract Introduction People with chronic medical conditions often take medications that improve long‐term outcomes but which can be harmful during acute illness. Guidelines recommend that healthcare providers offer instructions to temporarily stop these medications when patients are sick (i.e., sick days). We describe the experiences of patients managing sick days and of healthcare providers providing sick day guidance to their patients. Methods We undertook a qualitative descriptive study. We purposively sampled patients and healthcare providers from across Canada. Adult patients were eligible if they took at least two medications for diabetes, heart disease, high blood pressure and/or kidney disease. Healthcare providers were eligible if they were practising in a community setting with at least 1 year of experience. Data were collected using virtual focus groups and individual phone interviews conducted in English. Team members analyzed transcripts using conventional content analysis. Results We interviewed 48 participants (20 patients and 28 healthcare providers). Most patients were between 50 and 64 years of age and identified their health status as ‘good’. Most healthcare providers were between 45 and 54 years of age and the majority practised as pharmacists in urban areas. We identified three overarching themes that summarize the experiences of patients and healthcare providers, largely suggesting a broad spectrum in approaches to managing sick days: Individualized Communication, Tailored Sick Day Practices, and Variation in Knowledge of Sick Day Practices and Relevant Resources. Conclusion It is important to understand the perspectives of both patients and healthcare providers with respect to the management of sick days. This understanding can be used to improve care and outcomes for people living with chronic conditions during sick days. Patient or Public Contribution Two patient partners were involved from proposal development to the dissemination of our findings, including manuscript development. Both patient partners took part in team meetings and contributed to team decision‐making. Patient partners also participated in data analysis by reviewing codes and theme development. Furthermore, patients living with various chronic conditions and healthcare providers participated in focus groups and individual interviews.https://doi.org/10.1111/hex.13789chronic condition(s)qualitative researchsick day guidancesick day management
spellingShingle Kirnvir K. Dhaliwal
Kaitlyn E. Watson
Nicole C. Lamont
Kelsea M. Drall
Maoliosa Donald
Matthew T. James
Sandra Robertshaw
Nancy Verdin
Eleanor Benterud
Kerry McBrien
Sarah Gil
Ross T. Tsuyuki
Neesh Pannu
David J. T. Campbell
Managing ‘sick days’ in patients with chronic conditions: An exploration of patient and healthcare provider experiences
Health Expectations
chronic condition(s)
qualitative research
sick day guidance
sick day management
title Managing ‘sick days’ in patients with chronic conditions: An exploration of patient and healthcare provider experiences
title_full Managing ‘sick days’ in patients with chronic conditions: An exploration of patient and healthcare provider experiences
title_fullStr Managing ‘sick days’ in patients with chronic conditions: An exploration of patient and healthcare provider experiences
title_full_unstemmed Managing ‘sick days’ in patients with chronic conditions: An exploration of patient and healthcare provider experiences
title_short Managing ‘sick days’ in patients with chronic conditions: An exploration of patient and healthcare provider experiences
title_sort managing sick days in patients with chronic conditions an exploration of patient and healthcare provider experiences
topic chronic condition(s)
qualitative research
sick day guidance
sick day management
url https://doi.org/10.1111/hex.13789
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