HUBUNGAN KUALITAS PELAYANAN, STATUS EKONOMI, STATUS PENDIDIKAN TERHADAP LOYALITAS PELANGGAN KARTU SIMPATI Dl SURAKARTA

HUBUNGAN KUALITAS PELAYANAN, STATUS EKONOMI, STATUS PENDIDIKAN TERHADAP LOYALITAS PELANGGAN KARTU SIMPATI Dl SURAKARTA

This study aimed to identify the relationship between service quality, economic status, educational status of Simpati card customers loyalty in Surakarta. The subjects of in this research are the Simpati card customers in Surakarta. Data were collected through questionnaires and analyzed using Multi...

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Bibliographic Details
Main Author: Lailiyani Khoirannisa
Format: Article
Language:English
Published: Muhammadiyah University Press 2015-07-01
Series:Jurnal Penelitian Humaniora
Subjects:
quality of service
economic status
educational status
customer loyalty
Online Access:http://journals.ums.ac.id/index.php/humaniora/article/view/835

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