Telemedicine awareness and the preferred digital healthcare tools: A community-based cross-sectional study from rural Karnataka, India

Background: The Indian government launched national teleconsultation services (eSanjeevani OPD) to provide safe doctor-to-patient consultations. This study aimed to determine the awareness and willingness to seek services from eSanjeevani OPDs. Material and Methods: This is a cross-sectional descrip...

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Main Authors: Parvathi Malladra Parameshwarappa, Jeby Jose Olickal
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2023-01-01
Series:Indian Journal of Community Medicine
Subjects:
Online Access:http://www.ijcm.org.in/article.asp?issn=0970-0218;year=2023;volume=48;issue=6;spage=915;epage=919;aulast=Parameshwarappa
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author Parvathi Malladra Parameshwarappa
Jeby Jose Olickal
author_facet Parvathi Malladra Parameshwarappa
Jeby Jose Olickal
author_sort Parvathi Malladra Parameshwarappa
collection DOAJ
description Background: The Indian government launched national teleconsultation services (eSanjeevani OPD) to provide safe doctor-to-patient consultations. This study aimed to determine the awareness and willingness to seek services from eSanjeevani OPDs. Material and Methods: This is a cross-sectional descriptive study conducted in Nandigudi village, Karnataka. The total sample size was 273, and participants were recruited using a systematic sampling technique. Results: The prevalence of awareness about teleconsultations was 2.2% (n = 6, 95% CI: 0.8–4.7%). None of the participants utilized eSanjeevani services in the last year. Approximately 56.0% (n = 153, 95% CI: 49.9–62.0%) were willing to use eSanjeevani OPD. “Not being familiar” (n = 99, 82.5%) with eSanjeevani OPD was the major reason for unwillingness to use teleconsultation, and 73.8% (n = 113) preferred video calls as the mode of communication. Conclusion: The majority of the participants were not aware of and were unwilling to use eSanjeevani OPD. Therefore, healthcare professionals should focus more on creating awareness of teleconsultations.
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spelling doaj.art-110ef59c20ca485a9af46cbddbb7165e2024-04-27T06:06:27ZengWolters Kluwer Medknow PublicationsIndian Journal of Community Medicine0970-02181998-35812023-01-0148691591910.4103/ijcm.ijcm_770_22Telemedicine awareness and the preferred digital healthcare tools: A community-based cross-sectional study from rural Karnataka, IndiaParvathi Malladra ParameshwarappaJeby Jose OlickalBackground: The Indian government launched national teleconsultation services (eSanjeevani OPD) to provide safe doctor-to-patient consultations. This study aimed to determine the awareness and willingness to seek services from eSanjeevani OPDs. Material and Methods: This is a cross-sectional descriptive study conducted in Nandigudi village, Karnataka. The total sample size was 273, and participants were recruited using a systematic sampling technique. Results: The prevalence of awareness about teleconsultations was 2.2% (n = 6, 95% CI: 0.8–4.7%). None of the participants utilized eSanjeevani services in the last year. Approximately 56.0% (n = 153, 95% CI: 49.9–62.0%) were willing to use eSanjeevani OPD. “Not being familiar” (n = 99, 82.5%) with eSanjeevani OPD was the major reason for unwillingness to use teleconsultation, and 73.8% (n = 113) preferred video calls as the mode of communication. Conclusion: The majority of the participants were not aware of and were unwilling to use eSanjeevani OPD. Therefore, healthcare professionals should focus more on creating awareness of teleconsultations.http://www.ijcm.org.in/article.asp?issn=0970-0218;year=2023;volume=48;issue=6;spage=915;epage=919;aulast=Parameshwarappadigital healthcovid-19primary care
spellingShingle Parvathi Malladra Parameshwarappa
Jeby Jose Olickal
Telemedicine awareness and the preferred digital healthcare tools: A community-based cross-sectional study from rural Karnataka, India
Indian Journal of Community Medicine
digital health
covid-19
primary care
title Telemedicine awareness and the preferred digital healthcare tools: A community-based cross-sectional study from rural Karnataka, India
title_full Telemedicine awareness and the preferred digital healthcare tools: A community-based cross-sectional study from rural Karnataka, India
title_fullStr Telemedicine awareness and the preferred digital healthcare tools: A community-based cross-sectional study from rural Karnataka, India
title_full_unstemmed Telemedicine awareness and the preferred digital healthcare tools: A community-based cross-sectional study from rural Karnataka, India
title_short Telemedicine awareness and the preferred digital healthcare tools: A community-based cross-sectional study from rural Karnataka, India
title_sort telemedicine awareness and the preferred digital healthcare tools a community based cross sectional study from rural karnataka india
topic digital health
covid-19
primary care
url http://www.ijcm.org.in/article.asp?issn=0970-0218;year=2023;volume=48;issue=6;spage=915;epage=919;aulast=Parameshwarappa
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