A youth-centred approach to improving engagement in HIV services: human-centred design methods and outcomes in a research trial in Kisumu County, Kenya

Methods We applied an iterative, four-phased HCD process in Kenya that included: (1) systematic review of extant knowledge, (2) prioritisation of design challenges, (3) a co-creation workshop and (4) translation tables to pair insights with trial intervention adaptations. The co-creation workshop wa...

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Main Authors: Maya Petersen, Laura K Beres, Elizabeth A Bukusi, Elvin H Geng, Ingrid Eshun-Wilson, Eliud Omondi Akama, Jayne Lewis Kulzer, Gladys Ontuga, Harriet Adhiambo, Sarah Bushuru, Edwin Nyagesoa, Joseph Osoro, Isaya Opondo, Norton Sang, Bertha Oketch, James Nyanga, Cirilus Ogollah Osongo, Evelyn Nyandieka, Evelyn Ododa, Eunice Omondi, Felix Ochieng, Clinton Owino, Thomas Odeny, Zachary Arochi Kwena, Lisa L Abuogi
Format: Article
Language:English
Published: BMJ Publishing Group 2023-11-01
Series:BMJ Global Health
Online Access:https://gh.bmj.com/content/8/11/e012606.full
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author Maya Petersen
Laura K Beres
Elizabeth A Bukusi
Elvin H Geng
Ingrid Eshun-Wilson
Eliud Omondi Akama
Jayne Lewis Kulzer
Gladys Ontuga
Harriet Adhiambo
Sarah Bushuru
Edwin Nyagesoa
Joseph Osoro
Isaya Opondo
Norton Sang
Bertha Oketch
James Nyanga
Cirilus Ogollah Osongo
Evelyn Nyandieka
Evelyn Ododa
Eunice Omondi
Felix Ochieng
Clinton Owino
Thomas Odeny
Zachary Arochi Kwena
Lisa L Abuogi
author_facet Maya Petersen
Laura K Beres
Elizabeth A Bukusi
Elvin H Geng
Ingrid Eshun-Wilson
Eliud Omondi Akama
Jayne Lewis Kulzer
Gladys Ontuga
Harriet Adhiambo
Sarah Bushuru
Edwin Nyagesoa
Joseph Osoro
Isaya Opondo
Norton Sang
Bertha Oketch
James Nyanga
Cirilus Ogollah Osongo
Evelyn Nyandieka
Evelyn Ododa
Eunice Omondi
Felix Ochieng
Clinton Owino
Thomas Odeny
Zachary Arochi Kwena
Lisa L Abuogi
author_sort Maya Petersen
collection DOAJ
description Methods We applied an iterative, four-phased HCD process in Kenya that included: (1) systematic review of extant knowledge, (2) prioritisation of design challenges, (3) a co-creation workshop and (4) translation tables to pair insights with trial intervention adaptations. The co-creation workshop was co-led by youth facilitators employing participatory activities to inform intervention adaptations. Iterative data analysis included rapid thematic analysis of visualised workshop outputs and notes using affinity mapping and dialogue to identify key themes. We conducted a survey to assess workshop acceptability among participants.Results Twenty-two participants engaged in the 4-day workshop. Co-creation activities yielded recommendations for improving planned interventions (eg, message frequency and content; strategies to engage hard-to-reach participants), critical principles to employ across interventions (eg, personalisation, AYA empowerment) and identification of unanticipated AYA HIV treatment priorities (eg, drug holidays, transition from adolescent to adult services). We revised intervention content, peer navigator training materials and study inclusion criteria in response to findings. The youth-led HCD workshop was highly acceptable to participants.Conclusions Research employing HCD among youth can improve interventions preimplementation through empathy, youth-led inquiry and real-time problem solving. Peer navigation may be most influential in improving retention when engagement with young people is based on mutual trust, respect, privacy and extends beyond HIV-specific support. Identifying opportunities for personalisation and adaptation within intervention delivery is important for AYAs. Patient engagement interventions that target young people should prioritise improved transition between youth and adult services, youth HIV status disclosure, AYA empowerment and healthcare worker responsiveness in interactions and episodic adherence interruptions.
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spelling doaj.art-11412e044b3f46eb8a9eb21c69a34fdb2024-02-21T18:10:08ZengBMJ Publishing GroupBMJ Global Health2059-79082023-11-0181110.1136/bmjgh-2023-012606A youth-centred approach to improving engagement in HIV services: human-centred design methods and outcomes in a research trial in Kisumu County, KenyaMaya Petersen0Laura K Beres1Elizabeth A Bukusi2Elvin H Geng3Ingrid Eshun-Wilson4Eliud Omondi Akama5Jayne Lewis Kulzer6Gladys Ontuga7Harriet Adhiambo8Sarah Bushuru9Edwin Nyagesoa10Joseph Osoro11Isaya Opondo12Norton Sang13Bertha Oketch14James Nyanga15Cirilus Ogollah Osongo16Evelyn Nyandieka17Evelyn Ododa18Eunice Omondi19Felix Ochieng20Clinton Owino21Thomas Odeny22Zachary Arochi Kwena23Lisa L Abuogi24Biostatistics and Epidemiology, University of California, Berkeley, California, USADepartment of International Health, Johns Hopkins University Bloomberg School of Public Health, Baltimore, Maryland, USACentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaDepartment of Medicine, Washington University School of Medicine, St. Louis, Missouri, USADepartment of Medicine, Washington University School of Medicine, St. Louis, Missouri, USACentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaDepartment of Obstetrics, Gynecology, and Reproductive Sciences, University of California, San Francisco, California, USACentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaCentre for Microbiology Research (CMR), Kenya Medical Research Institute, Nairobi, KenyaDepartment of Pediatrics, University of Colorado, Denver, Colorado, USAMethods We applied an iterative, four-phased HCD process in Kenya that included: (1) systematic review of extant knowledge, (2) prioritisation of design challenges, (3) a co-creation workshop and (4) translation tables to pair insights with trial intervention adaptations. The co-creation workshop was co-led by youth facilitators employing participatory activities to inform intervention adaptations. Iterative data analysis included rapid thematic analysis of visualised workshop outputs and notes using affinity mapping and dialogue to identify key themes. We conducted a survey to assess workshop acceptability among participants.Results Twenty-two participants engaged in the 4-day workshop. Co-creation activities yielded recommendations for improving planned interventions (eg, message frequency and content; strategies to engage hard-to-reach participants), critical principles to employ across interventions (eg, personalisation, AYA empowerment) and identification of unanticipated AYA HIV treatment priorities (eg, drug holidays, transition from adolescent to adult services). We revised intervention content, peer navigator training materials and study inclusion criteria in response to findings. The youth-led HCD workshop was highly acceptable to participants.Conclusions Research employing HCD among youth can improve interventions preimplementation through empathy, youth-led inquiry and real-time problem solving. Peer navigation may be most influential in improving retention when engagement with young people is based on mutual trust, respect, privacy and extends beyond HIV-specific support. Identifying opportunities for personalisation and adaptation within intervention delivery is important for AYAs. Patient engagement interventions that target young people should prioritise improved transition between youth and adult services, youth HIV status disclosure, AYA empowerment and healthcare worker responsiveness in interactions and episodic adherence interruptions.https://gh.bmj.com/content/8/11/e012606.full
spellingShingle Maya Petersen
Laura K Beres
Elizabeth A Bukusi
Elvin H Geng
Ingrid Eshun-Wilson
Eliud Omondi Akama
Jayne Lewis Kulzer
Gladys Ontuga
Harriet Adhiambo
Sarah Bushuru
Edwin Nyagesoa
Joseph Osoro
Isaya Opondo
Norton Sang
Bertha Oketch
James Nyanga
Cirilus Ogollah Osongo
Evelyn Nyandieka
Evelyn Ododa
Eunice Omondi
Felix Ochieng
Clinton Owino
Thomas Odeny
Zachary Arochi Kwena
Lisa L Abuogi
A youth-centred approach to improving engagement in HIV services: human-centred design methods and outcomes in a research trial in Kisumu County, Kenya
BMJ Global Health
title A youth-centred approach to improving engagement in HIV services: human-centred design methods and outcomes in a research trial in Kisumu County, Kenya
title_full A youth-centred approach to improving engagement in HIV services: human-centred design methods and outcomes in a research trial in Kisumu County, Kenya
title_fullStr A youth-centred approach to improving engagement in HIV services: human-centred design methods and outcomes in a research trial in Kisumu County, Kenya
title_full_unstemmed A youth-centred approach to improving engagement in HIV services: human-centred design methods and outcomes in a research trial in Kisumu County, Kenya
title_short A youth-centred approach to improving engagement in HIV services: human-centred design methods and outcomes in a research trial in Kisumu County, Kenya
title_sort youth centred approach to improving engagement in hiv services human centred design methods and outcomes in a research trial in kisumu county kenya
url https://gh.bmj.com/content/8/11/e012606.full
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