The Impact of Digital Transformation on Inpatient Care: Mixed Methods Study

BackgroundIn the context of the digital transformation of all areas of society, health care providers are also under pressure to change. New technologies and a change in patients’ self-perception and health awareness require rethinking the provision of health care services. N...

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Main Authors: Philipp Koebe, Sabine Bohnet-Joschko
Format: Article
Language:English
Published: JMIR Publications 2023-04-01
Series:JMIR Public Health and Surveillance
Online Access:https://publichealth.jmir.org/2023/1/e40622
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author Philipp Koebe
Sabine Bohnet-Joschko
author_facet Philipp Koebe
Sabine Bohnet-Joschko
author_sort Philipp Koebe
collection DOAJ
description BackgroundIn the context of the digital transformation of all areas of society, health care providers are also under pressure to change. New technologies and a change in patients’ self-perception and health awareness require rethinking the provision of health care services. New technologies and the extensive use of data can change provision processes, optimize them, or replace them with new services. The inpatient sector, which accounts for a particularly large share of health care spending, plays a major role in this regard. ObjectiveThis study examined the influences of current trends in digitization on inpatient service delivery. MethodsWe conducted a scoping review. This was applied to identify the international trends in digital transformation as they relate to hospitals. Future trends were considered from different perspectives. Using the defined inclusion criteria, international peer-reviewed articles published between 2016 and 2021 were selected. The extracted core trends were then contextualized for the German hospital sector with 12 experts. ResultsWe included 44 articles in the literature analysis. From these, 8 core trends could be deduced. A heuristic impact model of the trends was derived from the data obtained and the experts’ assessments. This model provides a development corridor for the interaction of the trends with regard to technological intensity and supply quality. Trend accelerators and barriers were identified. ConclusionsThe impact analysis showed the dependencies of a successful digital transformation in the hospital sector. Although data interoperability is of particular importance for technological intensity, the changed self-image of patients was shown to be decisive with regard to the quality of care. We show that hospitals must find their role in new digitally driven ecosystems, adapt their business models to customer expectations, and use up-to-date information and communications technologies.
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spelling doaj.art-11605f892ec44da49a646715ea79c9632023-08-28T23:56:35ZengJMIR PublicationsJMIR Public Health and Surveillance2369-29602023-04-019e4062210.2196/40622The Impact of Digital Transformation on Inpatient Care: Mixed Methods StudyPhilipp Koebehttps://orcid.org/0000-0002-1345-5405Sabine Bohnet-Joschkohttps://orcid.org/0000-0002-1119-9786 BackgroundIn the context of the digital transformation of all areas of society, health care providers are also under pressure to change. New technologies and a change in patients’ self-perception and health awareness require rethinking the provision of health care services. New technologies and the extensive use of data can change provision processes, optimize them, or replace them with new services. The inpatient sector, which accounts for a particularly large share of health care spending, plays a major role in this regard. ObjectiveThis study examined the influences of current trends in digitization on inpatient service delivery. MethodsWe conducted a scoping review. This was applied to identify the international trends in digital transformation as they relate to hospitals. Future trends were considered from different perspectives. Using the defined inclusion criteria, international peer-reviewed articles published between 2016 and 2021 were selected. The extracted core trends were then contextualized for the German hospital sector with 12 experts. ResultsWe included 44 articles in the literature analysis. From these, 8 core trends could be deduced. A heuristic impact model of the trends was derived from the data obtained and the experts’ assessments. This model provides a development corridor for the interaction of the trends with regard to technological intensity and supply quality. Trend accelerators and barriers were identified. ConclusionsThe impact analysis showed the dependencies of a successful digital transformation in the hospital sector. Although data interoperability is of particular importance for technological intensity, the changed self-image of patients was shown to be decisive with regard to the quality of care. We show that hospitals must find their role in new digitally driven ecosystems, adapt their business models to customer expectations, and use up-to-date information and communications technologies.https://publichealth.jmir.org/2023/1/e40622
spellingShingle Philipp Koebe
Sabine Bohnet-Joschko
The Impact of Digital Transformation on Inpatient Care: Mixed Methods Study
JMIR Public Health and Surveillance
title The Impact of Digital Transformation on Inpatient Care: Mixed Methods Study
title_full The Impact of Digital Transformation on Inpatient Care: Mixed Methods Study
title_fullStr The Impact of Digital Transformation on Inpatient Care: Mixed Methods Study
title_full_unstemmed The Impact of Digital Transformation on Inpatient Care: Mixed Methods Study
title_short The Impact of Digital Transformation on Inpatient Care: Mixed Methods Study
title_sort impact of digital transformation on inpatient care mixed methods study
url https://publichealth.jmir.org/2023/1/e40622
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