Knowledge and awareness of Consumer Protection Act among private dentists in Tricity, Punjab

Background: Consumer Protection Act (CPA) aims to protect the interests of the patients in case of any unethical treatment rendered by a medical or a dental health professional. The present study was conducted to assess knowledge and awareness of CPA among dental professionals in a Tricity in India....

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Main Authors: Ramandeep Singh Gambhir, Jagjit Singh Dhaliwal, Samir Anand, Arvind Bhardwaj
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2015-01-01
Series:Journal of Family Medicine and Primary Care
Subjects:
Online Access:http://www.jfmpc.com/article.asp?issn=2249-4863;year=2015;volume=4;issue=3;spage=347;epage=351;aulast=Gambhir
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author Ramandeep Singh Gambhir
Jagjit Singh Dhaliwal
Samir Anand
Arvind Bhardwaj
author_facet Ramandeep Singh Gambhir
Jagjit Singh Dhaliwal
Samir Anand
Arvind Bhardwaj
author_sort Ramandeep Singh Gambhir
collection DOAJ
description Background: Consumer Protection Act (CPA) aims to protect the interests of the patients in case of any unethical treatment rendered by a medical or a dental health professional. The present study was conducted to assess knowledge and awareness of CPA among dental professionals in a Tricity in India. Materials and Methods: A cross-sectional study was conducted among 265 private dental practitioners in Tricity. A close-ended self-structured questionnaire was administered which contained 15 questions on knowledge and awareness regarding CPA. Categorization of knowledge scores was done at three levels-low, medium and high. Statistical analysis was done using ANOVA and Student t-test. Results: 54.7% (145) of subjects were having low knowledge scores, 23.3% (62) had a medium score and 21.8% (58) had a high score. Mean knowledge score according to educational level was statistically significant (P<0.05), whereas there was no significant difference in case of gender and type of practice (P > 0.05). Conclusion: The results of the present study showed that majority of the subjects were aware of the existence of CPA but knowledge regarding basic rules and regulations was lacking in few studies. Therefore, dental professionals need to keep them updated of various rules and latest amendments to save themselves from any litigation.
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spelling doaj.art-116eb6807b1349a0b5c411bbb50f87142022-12-22T02:03:04ZengWolters Kluwer Medknow PublicationsJournal of Family Medicine and Primary Care2249-48632015-01-014334735110.4103/2249-4863.161314Knowledge and awareness of Consumer Protection Act among private dentists in Tricity, PunjabRamandeep Singh GambhirJagjit Singh DhaliwalSamir AnandArvind BhardwajBackground: Consumer Protection Act (CPA) aims to protect the interests of the patients in case of any unethical treatment rendered by a medical or a dental health professional. The present study was conducted to assess knowledge and awareness of CPA among dental professionals in a Tricity in India. Materials and Methods: A cross-sectional study was conducted among 265 private dental practitioners in Tricity. A close-ended self-structured questionnaire was administered which contained 15 questions on knowledge and awareness regarding CPA. Categorization of knowledge scores was done at three levels-low, medium and high. Statistical analysis was done using ANOVA and Student t-test. Results: 54.7% (145) of subjects were having low knowledge scores, 23.3% (62) had a medium score and 21.8% (58) had a high score. Mean knowledge score according to educational level was statistically significant (P<0.05), whereas there was no significant difference in case of gender and type of practice (P > 0.05). Conclusion: The results of the present study showed that majority of the subjects were aware of the existence of CPA but knowledge regarding basic rules and regulations was lacking in few studies. Therefore, dental professionals need to keep them updated of various rules and latest amendments to save themselves from any litigation.http://www.jfmpc.com/article.asp?issn=2249-4863;year=2015;volume=4;issue=3;spage=347;epage=351;aulast=GambhirAwarenessconsentConsumer Protection Actdental professionknowledge
spellingShingle Ramandeep Singh Gambhir
Jagjit Singh Dhaliwal
Samir Anand
Arvind Bhardwaj
Knowledge and awareness of Consumer Protection Act among private dentists in Tricity, Punjab
Journal of Family Medicine and Primary Care
Awareness
consent
Consumer Protection Act
dental profession
knowledge
title Knowledge and awareness of Consumer Protection Act among private dentists in Tricity, Punjab
title_full Knowledge and awareness of Consumer Protection Act among private dentists in Tricity, Punjab
title_fullStr Knowledge and awareness of Consumer Protection Act among private dentists in Tricity, Punjab
title_full_unstemmed Knowledge and awareness of Consumer Protection Act among private dentists in Tricity, Punjab
title_short Knowledge and awareness of Consumer Protection Act among private dentists in Tricity, Punjab
title_sort knowledge and awareness of consumer protection act among private dentists in tricity punjab
topic Awareness
consent
Consumer Protection Act
dental profession
knowledge
url http://www.jfmpc.com/article.asp?issn=2249-4863;year=2015;volume=4;issue=3;spage=347;epage=351;aulast=Gambhir
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AT arvindbhardwaj knowledgeandawarenessofconsumerprotectionactamongprivatedentistsintricitypunjab