Factors Influencing Citizens’ Intention to Use Open Government Data—A Case Study of Pakistan

Open government data (OGD) has gained much attention worldwide; however, there is still an increasing demand for exploring research from the perspective of its adoption and diffusion. Policymakers expect that OGD will be used on a large scale by the public, which will result in a range of benefits,...

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Main Authors: Muhammad Mahboob Khurshid, Nor Hidayati Zakaria, Muhammad Irfanullah Arfeen, Ammar Rashid, Safi Ullah Nasir, Hafiz Muhammad Faisal Shehzad
Format: Article
Language:English
Published: MDPI AG 2022-03-01
Series:Big Data and Cognitive Computing
Subjects:
Online Access:https://www.mdpi.com/2504-2289/6/1/31
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author Muhammad Mahboob Khurshid
Nor Hidayati Zakaria
Muhammad Irfanullah Arfeen
Ammar Rashid
Safi Ullah Nasir
Hafiz Muhammad Faisal Shehzad
author_facet Muhammad Mahboob Khurshid
Nor Hidayati Zakaria
Muhammad Irfanullah Arfeen
Ammar Rashid
Safi Ullah Nasir
Hafiz Muhammad Faisal Shehzad
author_sort Muhammad Mahboob Khurshid
collection DOAJ
description Open government data (OGD) has gained much attention worldwide; however, there is still an increasing demand for exploring research from the perspective of its adoption and diffusion. Policymakers expect that OGD will be used on a large scale by the public, which will result in a range of benefits, such as: faith and trust in governments, innovation and development, and participatory governance. However, not much is known about which factors influence the citizens’ intention to use OGD. Therefore, this research aims at empirically investigating the factors that influence citizens’ intention to use OGD in a developing country using information systems theory. Improved knowledge and understanding of the influencing factors can assist policymakers in determining which policy initiatives they can take to increase the intention to widely use OGD. Upon conducting a survey and performing analysis, findings reveal that perceived usefulness, social approval, and enjoyment positively influences intention, whereas voluntariness of use negatively influences OGD use. Further, perceived usefulness is significantly affected by perceived ease of use, and OGD use is significantly affected by OGD use intention. However, surprisingly, the intention to use OGD is not significantly affected by perceived ease of use. The policymakers suggest increasing the intention to use OGD by considering significant factors.
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spelling doaj.art-118c4c1222404aca862e5d75d566d5802023-11-24T00:29:13ZengMDPI AGBig Data and Cognitive Computing2504-22892022-03-01613110.3390/bdcc6010031Factors Influencing Citizens’ Intention to Use Open Government Data—A Case Study of PakistanMuhammad Mahboob Khurshid0Nor Hidayati Zakaria1Muhammad Irfanullah Arfeen2Ammar Rashid3Safi Ullah Nasir4Hafiz Muhammad Faisal Shehzad5Faculty of Engineering, School of Computing, Universiti Teknologi Malaysia, Skudai 81310, MalaysiaFaculty of Management, Azman Hashim International Business School, Universiti Teknologi Malaysia, Kuala Lumpur 54100, MalaysiaQuaid-i-Azam School of Management Sciences, Quaid-i-Azam University, Islamabad 45320, PakistanCollege of Engineering and IT, Ajman University, Ajman 346, United Arab EmiratesDepartment of Computer Science and IT, Virtual University of Pakistan, Lahore 54500, PakistanFaculty of Engineering, School of Computing, Universiti Teknologi Malaysia, Skudai 81310, MalaysiaOpen government data (OGD) has gained much attention worldwide; however, there is still an increasing demand for exploring research from the perspective of its adoption and diffusion. Policymakers expect that OGD will be used on a large scale by the public, which will result in a range of benefits, such as: faith and trust in governments, innovation and development, and participatory governance. However, not much is known about which factors influence the citizens’ intention to use OGD. Therefore, this research aims at empirically investigating the factors that influence citizens’ intention to use OGD in a developing country using information systems theory. Improved knowledge and understanding of the influencing factors can assist policymakers in determining which policy initiatives they can take to increase the intention to widely use OGD. Upon conducting a survey and performing analysis, findings reveal that perceived usefulness, social approval, and enjoyment positively influences intention, whereas voluntariness of use negatively influences OGD use. Further, perceived usefulness is significantly affected by perceived ease of use, and OGD use is significantly affected by OGD use intention. However, surprisingly, the intention to use OGD is not significantly affected by perceived ease of use. The policymakers suggest increasing the intention to use OGD by considering significant factors.https://www.mdpi.com/2504-2289/6/1/31open dataopen government datadeterminantsintention to useadoptiondeveloping country
spellingShingle Muhammad Mahboob Khurshid
Nor Hidayati Zakaria
Muhammad Irfanullah Arfeen
Ammar Rashid
Safi Ullah Nasir
Hafiz Muhammad Faisal Shehzad
Factors Influencing Citizens’ Intention to Use Open Government Data—A Case Study of Pakistan
Big Data and Cognitive Computing
open data
open government data
determinants
intention to use
adoption
developing country
title Factors Influencing Citizens’ Intention to Use Open Government Data—A Case Study of Pakistan
title_full Factors Influencing Citizens’ Intention to Use Open Government Data—A Case Study of Pakistan
title_fullStr Factors Influencing Citizens’ Intention to Use Open Government Data—A Case Study of Pakistan
title_full_unstemmed Factors Influencing Citizens’ Intention to Use Open Government Data—A Case Study of Pakistan
title_short Factors Influencing Citizens’ Intention to Use Open Government Data—A Case Study of Pakistan
title_sort factors influencing citizens intention to use open government data a case study of pakistan
topic open data
open government data
determinants
intention to use
adoption
developing country
url https://www.mdpi.com/2504-2289/6/1/31
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