Job Demands as Risk Factors of Exposure to Bullying at Work: The Moderating Role of Team-Level Conflict Management Climate
Conflict management climate is an important organizational resource that is theorized to prevent interpersonal frustration from escalating into harsh interpersonal conflicts and even workplace bullying. The present study investigates whether team-level perceptions of conflict management climate mode...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2019-09-01
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| Series: | Frontiers in Psychology |
| Subjects: | |
| Online Access: | https://www.frontiersin.org/article/10.3389/fpsyg.2019.02017/full |
| _version_ | 1818335932186624000 |
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| author | Lena Zahlquist Jørn Hetland Anders Skogstad Arnold B. Bakker Ståle Valvatne Einarsen |
| author_facet | Lena Zahlquist Jørn Hetland Anders Skogstad Arnold B. Bakker Ståle Valvatne Einarsen |
| author_sort | Lena Zahlquist |
| collection | DOAJ |
| description | Conflict management climate is an important organizational resource that is theorized to prevent interpersonal frustration from escalating into harsh interpersonal conflicts and even workplace bullying. The present study investigates whether team-level perceptions of conflict management climate moderate the relationship between previously investigated psychosocial predictors of workplace bullying (i.e., role conflicts, workload, cognitive demands) and perceived exposure to bullying behaviors in the workplace. We collected data from crews on ferries operating on the Norwegian coastline consisting of 462 employees across 147 teams. As hypothesized, multilevel analyses showed positive main effects of role conflict and cognitive demands (but not workload) on exposure to bullying behaviors. Also, the hypothesized moderation effect of team-level conflict management climate on the relationship between individual-level job demands and exposure to bullying behaviors was significant for role conflict and cognitive demands, but not for workload. Specifically, the positive relationships between the two job demands and exposure to bullying behaviors were stronger for employees working in teams with a weak (vs. a strong) conflict management climate. These findings contribute to the bullying research field by showing that conflict management climate may buffer the impact of stressors on bullying behaviors, most likely by preventing interpersonal frustration from escalating into bullying situations. |
| first_indexed | 2024-12-13T14:31:17Z |
| format | Article |
| id | doaj.art-11ae46898b5842acbee9de8ec96e3ab6 |
| institution | Directory Open Access Journal |
| issn | 1664-1078 |
| language | English |
| last_indexed | 2024-12-13T14:31:17Z |
| publishDate | 2019-09-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Psychology |
| spelling | doaj.art-11ae46898b5842acbee9de8ec96e3ab62022-12-21T23:41:49ZengFrontiers Media S.A.Frontiers in Psychology1664-10782019-09-011010.3389/fpsyg.2019.02017471375Job Demands as Risk Factors of Exposure to Bullying at Work: The Moderating Role of Team-Level Conflict Management ClimateLena Zahlquist0Jørn Hetland1Anders Skogstad2Arnold B. Bakker3Ståle Valvatne Einarsen4Department of Psychosocial Science, Faculty of Psychology, University of Bergen, Bergen, NorwayDepartment of Psychosocial Science, Faculty of Psychology, University of Bergen, Bergen, NorwayDepartment of Psychosocial Science, Faculty of Psychology, University of Bergen, Bergen, NorwayCenter of Excellence for Positive Organizational Psychology, Erasmus University Rotterdam, Rotterdam, NetherlandsDepartment of Psychosocial Science, Faculty of Psychology, University of Bergen, Bergen, NorwayConflict management climate is an important organizational resource that is theorized to prevent interpersonal frustration from escalating into harsh interpersonal conflicts and even workplace bullying. The present study investigates whether team-level perceptions of conflict management climate moderate the relationship between previously investigated psychosocial predictors of workplace bullying (i.e., role conflicts, workload, cognitive demands) and perceived exposure to bullying behaviors in the workplace. We collected data from crews on ferries operating on the Norwegian coastline consisting of 462 employees across 147 teams. As hypothesized, multilevel analyses showed positive main effects of role conflict and cognitive demands (but not workload) on exposure to bullying behaviors. Also, the hypothesized moderation effect of team-level conflict management climate on the relationship between individual-level job demands and exposure to bullying behaviors was significant for role conflict and cognitive demands, but not for workload. Specifically, the positive relationships between the two job demands and exposure to bullying behaviors were stronger for employees working in teams with a weak (vs. a strong) conflict management climate. These findings contribute to the bullying research field by showing that conflict management climate may buffer the impact of stressors on bullying behaviors, most likely by preventing interpersonal frustration from escalating into bullying situations.https://www.frontiersin.org/article/10.3389/fpsyg.2019.02017/fullcognitive demandsconflict management climaterole conflictworkloadworkplace bullying |
| spellingShingle | Lena Zahlquist Jørn Hetland Anders Skogstad Arnold B. Bakker Ståle Valvatne Einarsen Job Demands as Risk Factors of Exposure to Bullying at Work: The Moderating Role of Team-Level Conflict Management Climate Frontiers in Psychology cognitive demands conflict management climate role conflict workload workplace bullying |
| title | Job Demands as Risk Factors of Exposure to Bullying at Work: The Moderating Role of Team-Level Conflict Management Climate |
| title_full | Job Demands as Risk Factors of Exposure to Bullying at Work: The Moderating Role of Team-Level Conflict Management Climate |
| title_fullStr | Job Demands as Risk Factors of Exposure to Bullying at Work: The Moderating Role of Team-Level Conflict Management Climate |
| title_full_unstemmed | Job Demands as Risk Factors of Exposure to Bullying at Work: The Moderating Role of Team-Level Conflict Management Climate |
| title_short | Job Demands as Risk Factors of Exposure to Bullying at Work: The Moderating Role of Team-Level Conflict Management Climate |
| title_sort | job demands as risk factors of exposure to bullying at work the moderating role of team level conflict management climate |
| topic | cognitive demands conflict management climate role conflict workload workplace bullying |
| url | https://www.frontiersin.org/article/10.3389/fpsyg.2019.02017/full |
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