Mediating Role of Organizational Silence in Effect of Occupational Burnout on Organizational Decision-Making (Cases Study: Bank Maskan of Tehran Province)

Background and Objective: Organizational burnout and silence are among the most important concerns of human resources management now bringing unpleasant outcomes to organizations. Increasing the knowledge of this context, this study analyzes the effect of occupational burnout on the quality of organ...

Full description

Bibliographic Details
Main Authors: فتاح شریف زاده, حسین اصلی پور, آتنا شکیبا
Format: Article
Language:fas
Published: Shahid Sattari Aeronautical University 2019-11-01
Series:مطالعات منابع انسانی
Subjects:
Online Access:http://www.jhrs.ir/article_102769_62cdfabe90697c48d8e3a556da5a4fb4.pdf
_version_ 1797238516040597504
author فتاح شریف زاده
حسین اصلی پور
آتنا شکیبا
author_facet فتاح شریف زاده
حسین اصلی پور
آتنا شکیبا
author_sort فتاح شریف زاده
collection DOAJ
description Background and Objective: Organizational burnout and silence are among the most important concerns of human resources management now bringing unpleasant outcomes to organizations. Increasing the knowledge of this context, this study analyzes the effect of occupational burnout on the quality of organizational decision-making through the mediation of organizational silence. Methodology: This is an applied-descriptive survey, in which the statistical population included the president, deputies, and employees of Bank Maskan branches in Tehran Province. The cluster sampling technique was employed to select 296 individuals as the statistical sample. The structural equation modeling (SEM) method was used for data analysis in SPSS and LISREL. Findings: Organizational burnout and silence are directly related. Moreover, occupational burnout and all of its three components (overwhelming exhaustion, cynicism, and lack of individual accomplishment) have direct negative effects on the quality of organizational decision-making through organizational silence. Conclusion: Increasing organizational burnout reduces the quality of organizational decision-making. This could worsen in the presence of organizational silence. In fact, the exhausted employees are not willing to actively participate in organizational decision-making processes.
first_indexed 2024-04-24T17:36:53Z
format Article
id doaj.art-11cc339bbab444a79262d9b7c01779c2
institution Directory Open Access Journal
issn 2783-0624
language fas
last_indexed 2024-04-24T17:36:53Z
publishDate 2019-11-01
publisher Shahid Sattari Aeronautical University
record_format Article
series مطالعات منابع انسانی
spelling doaj.art-11cc339bbab444a79262d9b7c01779c22024-03-28T04:30:54ZfasShahid Sattari Aeronautical Universityمطالعات منابع انسانی2783-06242019-11-019312610.22034/jhrs.2019.102769102769Mediating Role of Organizational Silence in Effect of Occupational Burnout on Organizational Decision-Making (Cases Study: Bank Maskan of Tehran Province)فتاح شریف زاده0حسین اصلی پور1آتنا شکیبا2استاد گروه مدیریت دولتی، دانشکدۀ مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایراناستادیار گروه مدیریت دولتی، دانشکدۀ مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایرانکارشناس ارشد مدیریت دولتی، دانشکدۀ مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایرانBackground and Objective: Organizational burnout and silence are among the most important concerns of human resources management now bringing unpleasant outcomes to organizations. Increasing the knowledge of this context, this study analyzes the effect of occupational burnout on the quality of organizational decision-making through the mediation of organizational silence. Methodology: This is an applied-descriptive survey, in which the statistical population included the president, deputies, and employees of Bank Maskan branches in Tehran Province. The cluster sampling technique was employed to select 296 individuals as the statistical sample. The structural equation modeling (SEM) method was used for data analysis in SPSS and LISREL. Findings: Organizational burnout and silence are directly related. Moreover, occupational burnout and all of its three components (overwhelming exhaustion, cynicism, and lack of individual accomplishment) have direct negative effects on the quality of organizational decision-making through organizational silence. Conclusion: Increasing organizational burnout reduces the quality of organizational decision-making. This could worsen in the presence of organizational silence. In fact, the exhausted employees are not willing to actively participate in organizational decision-making processes.http://www.jhrs.ir/article_102769_62cdfabe90697c48d8e3a556da5a4fb4.pdfoccupational burnoutorganizational silenceorganizational decision-makingpublic bankbank maskan
spellingShingle فتاح شریف زاده
حسین اصلی پور
آتنا شکیبا
Mediating Role of Organizational Silence in Effect of Occupational Burnout on Organizational Decision-Making (Cases Study: Bank Maskan of Tehran Province)
مطالعات منابع انسانی
occupational burnout
organizational silence
organizational decision-making
public bank
bank maskan
title Mediating Role of Organizational Silence in Effect of Occupational Burnout on Organizational Decision-Making (Cases Study: Bank Maskan of Tehran Province)
title_full Mediating Role of Organizational Silence in Effect of Occupational Burnout on Organizational Decision-Making (Cases Study: Bank Maskan of Tehran Province)
title_fullStr Mediating Role of Organizational Silence in Effect of Occupational Burnout on Organizational Decision-Making (Cases Study: Bank Maskan of Tehran Province)
title_full_unstemmed Mediating Role of Organizational Silence in Effect of Occupational Burnout on Organizational Decision-Making (Cases Study: Bank Maskan of Tehran Province)
title_short Mediating Role of Organizational Silence in Effect of Occupational Burnout on Organizational Decision-Making (Cases Study: Bank Maskan of Tehran Province)
title_sort mediating role of organizational silence in effect of occupational burnout on organizational decision making cases study bank maskan of tehran province
topic occupational burnout
organizational silence
organizational decision-making
public bank
bank maskan
url http://www.jhrs.ir/article_102769_62cdfabe90697c48d8e3a556da5a4fb4.pdf
work_keys_str_mv AT ftạḥsẖryfzạdh mediatingroleoforganizationalsilenceineffectofoccupationalburnoutonorganizationaldecisionmakingcasesstudybankmaskanoftehranprovince
AT ḥsynạṣlypwr mediatingroleoforganizationalsilenceineffectofoccupationalburnoutonorganizationaldecisionmakingcasesstudybankmaskanoftehranprovince
AT ậtnạsẖḵybạ mediatingroleoforganizationalsilenceineffectofoccupationalburnoutonorganizationaldecisionmakingcasesstudybankmaskanoftehranprovince