THE IMPACT OF INSTITUTION IMAGE AND STUDENT SATISFACTION TO WORD OF MOUTH
In the recent years a tremendous growth has been observed in the Indonesia higher education institutions (HEI). The growth in the number of HEI in year 2009 – 2013 increased from 1.382 to 3.151. The increase in the number of HEI in Indonesia has resulted in the industry becoming very competitive. Th...
Main Authors: | Andy Mulyana, Devi Ayuni |
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Format: | Article |
Language: | English |
Published: |
Department of Management, Faculty of Economics and Business, Universitas Surabaya
2015-09-01
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Series: | Manajemen dan Bisnis |
Subjects: | |
Online Access: | https://www.journalmabis.org/mabis/article/view/319 |
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