Assessor discomfort and failure to fail in clinical performance assessments

Abstract Background Assessment of trainee performance in the workplace is critical to ensuring high standards of clinical care. However, some supervisors find the task to be challenging, and may feel unable to deliver their true judgement on a trainee’s performance. They may ‘keep MUM’ (that is, kee...

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Main Authors: Catherine E Scarff, Margaret Bearman, Neville Chiavaroli, Stephen Trumble
Format: Article
Language:English
Published: BMC 2023-11-01
Series:BMC Medical Education
Subjects:
Online Access:https://doi.org/10.1186/s12909-023-04688-1
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author Catherine E Scarff
Margaret Bearman
Neville Chiavaroli
Stephen Trumble
author_facet Catherine E Scarff
Margaret Bearman
Neville Chiavaroli
Stephen Trumble
author_sort Catherine E Scarff
collection DOAJ
description Abstract Background Assessment of trainee performance in the workplace is critical to ensuring high standards of clinical care. However, some supervisors find the task to be challenging, and may feel unable to deliver their true judgement on a trainee’s performance. They may ‘keep MUM’ (that is, keep mum about undesirable messages) and fail to fail an underperforming trainee. In this study, we explore the effect of discomfort on assessors. Methods Using a survey method, supervisors of trainees in the Australasian College of Dermatologists were asked to self-report experiences of discomfort in various aspects of trainee workplace assessment and for their engagement in MUM behaviours including failure to fail. Results Sixty-one responses were received from 135 eligible assessors. 12.5% of assessors self-reported they had failed to fail a trainee and 18% admitted they had grade inflated a trainee’s score on a clinical performance assessment in the previous 12-month period. Assessors who reported higher levels of discomfort in the clinical performance assessment context were significantly more likely to report previously failing to fail a trainee. The study did not reveal significant associations with assessor demographics and self-reports of discomfort or MUM behaviours. Conclusions This study reveals the impact of assessor discomfort on the accuracy of assessment information and feedback to trainees, including as a contributing factor to the failure to fail phenomenon. Addressing assessor experience of discomfort offers one opportunity to impact on the complex and multifactorial issue that failure to fail represents.
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spelling doaj.art-11f4df410e124f108ea3a361122a4eb92023-12-03T12:26:36ZengBMCBMC Medical Education1472-69202023-11-012311810.1186/s12909-023-04688-1Assessor discomfort and failure to fail in clinical performance assessmentsCatherine E Scarff0Margaret Bearman1Neville Chiavaroli2Stephen Trumble3Department of Medical Education, Melbourne Medical School, University of MelbourneCentre for Research in Assessment and Digital Learning (CRADLE), Deakin UniversityDepartment of Medical Education, Melbourne Medical School, University of MelbourneDepartment of Medical Education, Melbourne Medical School, University of MelbourneAbstract Background Assessment of trainee performance in the workplace is critical to ensuring high standards of clinical care. However, some supervisors find the task to be challenging, and may feel unable to deliver their true judgement on a trainee’s performance. They may ‘keep MUM’ (that is, keep mum about undesirable messages) and fail to fail an underperforming trainee. In this study, we explore the effect of discomfort on assessors. Methods Using a survey method, supervisors of trainees in the Australasian College of Dermatologists were asked to self-report experiences of discomfort in various aspects of trainee workplace assessment and for their engagement in MUM behaviours including failure to fail. Results Sixty-one responses were received from 135 eligible assessors. 12.5% of assessors self-reported they had failed to fail a trainee and 18% admitted they had grade inflated a trainee’s score on a clinical performance assessment in the previous 12-month period. Assessors who reported higher levels of discomfort in the clinical performance assessment context were significantly more likely to report previously failing to fail a trainee. The study did not reveal significant associations with assessor demographics and self-reports of discomfort or MUM behaviours. Conclusions This study reveals the impact of assessor discomfort on the accuracy of assessment information and feedback to trainees, including as a contributing factor to the failure to fail phenomenon. Addressing assessor experience of discomfort offers one opportunity to impact on the complex and multifactorial issue that failure to fail represents.https://doi.org/10.1186/s12909-023-04688-1Failure to failWorkplace assessmentIn-training assessmentFeedbackJudgementClinical supervisor
spellingShingle Catherine E Scarff
Margaret Bearman
Neville Chiavaroli
Stephen Trumble
Assessor discomfort and failure to fail in clinical performance assessments
BMC Medical Education
Failure to fail
Workplace assessment
In-training assessment
Feedback
Judgement
Clinical supervisor
title Assessor discomfort and failure to fail in clinical performance assessments
title_full Assessor discomfort and failure to fail in clinical performance assessments
title_fullStr Assessor discomfort and failure to fail in clinical performance assessments
title_full_unstemmed Assessor discomfort and failure to fail in clinical performance assessments
title_short Assessor discomfort and failure to fail in clinical performance assessments
title_sort assessor discomfort and failure to fail in clinical performance assessments
topic Failure to fail
Workplace assessment
In-training assessment
Feedback
Judgement
Clinical supervisor
url https://doi.org/10.1186/s12909-023-04688-1
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AT stephentrumble assessordiscomfortandfailuretofailinclinicalperformanceassessments