Current views of community and hospital pharmacists on pharmaceutical care services in the United Arab Emirates: A mixed methodological study [version 2; peer review: 2 approved]

Background: The profession of pharmacy has evolved significantly in recent years in terms of professional service delivery. The aim of this study was to explore the current views of pharmacists in the United Arab Emirates (UAE) on pharmaceutical care services and the nature of barriers encountered i...

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Main Authors: Bassam S. Mahboub, Joviana Farhat, Ammar Jaber, Yassen Alfoteih, Zelal Kharaba, Mohammad AlAhmad, Manal Ali Buabeid, Yaser Al-Worafi
Format: Article
Language:English
Published: F1000 Research Ltd 2022-12-01
Series:F1000Research
Subjects:
Online Access:https://f1000research.com/articles/11-694/v2
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author Bassam S. Mahboub
Joviana Farhat
Ammar Jaber
Yassen Alfoteih
Zelal Kharaba
Mohammad AlAhmad
Manal Ali Buabeid
Yaser Al-Worafi
author_facet Bassam S. Mahboub
Joviana Farhat
Ammar Jaber
Yassen Alfoteih
Zelal Kharaba
Mohammad AlAhmad
Manal Ali Buabeid
Yaser Al-Worafi
author_sort Bassam S. Mahboub
collection DOAJ
description Background: The profession of pharmacy has evolved significantly in recent years in terms of professional service delivery. The aim of this study was to explore the current views of pharmacists in the United Arab Emirates (UAE) on pharmaceutical care services and the nature of barriers encountered in practice using qualitative and quantitative assessment methods. Methods: A cross-sectional study was conducted among hospital and community pharmacists (n = 305) between March and May 2021, using qualitative and quantitative assessment methods. In the qualitative phase, 15 interviews were conducted to explore five main criteria: patient information, inadequate patient counseling, prescribing errors prevention and identifying drug-related problems, lack of participation in health awareness programs, and barriers to pharmaceutical care implementation. In the quantitative phase, 305 consenting pharmacists completed a questionnaire on seven criteria: demographic profile, pharmacist-physician interaction, patient counseling assessment, patient reports of adverse drug events, pharmacist participation in health awareness programs, perceptions of reducing prescribing errors and identifying drug-related problems, and barriers to appropriate pharmaceutical care implementation. Results: The results of both the qualitative and quantitative phases of the study revealed that pharmacists' influence on practice in the UAE is limited due to many factors, mainly lack of time and patients' ignorance of the pharmacist's role in the medical field. The mean responses regarding pharmacists' approach to patient counseling and patients' knowledge of pharmacists' role in managing adverse drug reactions were 77.1% and 59.7%, respectively. Active participation in health awareness programs was 64.8%. The mean positive response of participants in reducing prescribing errors and recognizing drug-related problems was 9.2%. Pharmacists' age and number of years in practice were the most important factors influencing the pharmaceutical care services implementation. Conclusion: The study has shown the need to shed light on the proper implementation of pharmaceutical care while maintaining a trusting relationship with physicians.
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spelling doaj.art-11ffa6abb9fe4615bfe8d36ae42a89c52022-12-22T04:22:25ZengF1000 Research LtdF1000Research2046-14022022-12-0111139986Current views of community and hospital pharmacists on pharmaceutical care services in the United Arab Emirates: A mixed methodological study [version 2; peer review: 2 approved]Bassam S. Mahboub0Joviana Farhat1Ammar Jaber2Yassen Alfoteih3Zelal Kharaba4Mohammad AlAhmad5https://orcid.org/0000-0003-0344-4056Manal Ali Buabeid6https://orcid.org/0000-0002-5519-1698Yaser Al-Worafi7Department of Respiratory Medicine, Rashid Hospital, Dubai Health Authority, Dubai, 4545, United Arab EmiratesCollege of medicine and health sciences, Khalifa University, Abu Dhabi, 127788, United Arab EmiratesDepartment of Clinical Pharmacy & Pharmacotherapeutics, Dubai Pharmacy College for Girls, Dubai, 19099, United Arab EmiratesDepartment of Dental Surgery, City University College of Ajman, Ajman, 18484, United Arab EmiratesDepartment of Clinical Pharmacy, College of Pharmacy, Al Ain University, Abu Dhabi, 112612, United Arab EmiratesAAU Health and Biomedical Research Center, Al Ain University, Abu Dhabi, 112612, United Arab EmiratesMedicalty and Health Sciences, Pharmacy and Pharmaceutical Sciences, Fatima College of Health Sciences, Abu Dhabi, United Arab EmiratesCollege of Pharmacy, University of Science and Technology of Fujairah, Fujairah, 2202, United Arab EmiratesBackground: The profession of pharmacy has evolved significantly in recent years in terms of professional service delivery. The aim of this study was to explore the current views of pharmacists in the United Arab Emirates (UAE) on pharmaceutical care services and the nature of barriers encountered in practice using qualitative and quantitative assessment methods. Methods: A cross-sectional study was conducted among hospital and community pharmacists (n = 305) between March and May 2021, using qualitative and quantitative assessment methods. In the qualitative phase, 15 interviews were conducted to explore five main criteria: patient information, inadequate patient counseling, prescribing errors prevention and identifying drug-related problems, lack of participation in health awareness programs, and barriers to pharmaceutical care implementation. In the quantitative phase, 305 consenting pharmacists completed a questionnaire on seven criteria: demographic profile, pharmacist-physician interaction, patient counseling assessment, patient reports of adverse drug events, pharmacist participation in health awareness programs, perceptions of reducing prescribing errors and identifying drug-related problems, and barriers to appropriate pharmaceutical care implementation. Results: The results of both the qualitative and quantitative phases of the study revealed that pharmacists' influence on practice in the UAE is limited due to many factors, mainly lack of time and patients' ignorance of the pharmacist's role in the medical field. The mean responses regarding pharmacists' approach to patient counseling and patients' knowledge of pharmacists' role in managing adverse drug reactions were 77.1% and 59.7%, respectively. Active participation in health awareness programs was 64.8%. The mean positive response of participants in reducing prescribing errors and recognizing drug-related problems was 9.2%. Pharmacists' age and number of years in practice were the most important factors influencing the pharmaceutical care services implementation. Conclusion: The study has shown the need to shed light on the proper implementation of pharmaceutical care while maintaining a trusting relationship with physicians.https://f1000research.com/articles/11-694/v2hospital pharmacists community pharmacists pharmaceutical care services interprofessional education. eng
spellingShingle Bassam S. Mahboub
Joviana Farhat
Ammar Jaber
Yassen Alfoteih
Zelal Kharaba
Mohammad AlAhmad
Manal Ali Buabeid
Yaser Al-Worafi
Current views of community and hospital pharmacists on pharmaceutical care services in the United Arab Emirates: A mixed methodological study [version 2; peer review: 2 approved]
F1000Research
hospital pharmacists
community pharmacists
pharmaceutical care services
interprofessional education.
eng
title Current views of community and hospital pharmacists on pharmaceutical care services in the United Arab Emirates: A mixed methodological study [version 2; peer review: 2 approved]
title_full Current views of community and hospital pharmacists on pharmaceutical care services in the United Arab Emirates: A mixed methodological study [version 2; peer review: 2 approved]
title_fullStr Current views of community and hospital pharmacists on pharmaceutical care services in the United Arab Emirates: A mixed methodological study [version 2; peer review: 2 approved]
title_full_unstemmed Current views of community and hospital pharmacists on pharmaceutical care services in the United Arab Emirates: A mixed methodological study [version 2; peer review: 2 approved]
title_short Current views of community and hospital pharmacists on pharmaceutical care services in the United Arab Emirates: A mixed methodological study [version 2; peer review: 2 approved]
title_sort current views of community and hospital pharmacists on pharmaceutical care services in the united arab emirates a mixed methodological study version 2 peer review 2 approved
topic hospital pharmacists
community pharmacists
pharmaceutical care services
interprofessional education.
eng
url https://f1000research.com/articles/11-694/v2
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