Thermal Tourism: Study of the Profile and Motivations of the Practitioner in Portugal

Health and wellness tourism had a growing interest in the Portuguese population until 2019. However, with the appearance of Covid-19, several establishments had to close over these two years, this segment being one of the most affected areas. Many water users looked forward to the opening of the spa...

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Main Authors: Isabel Sofia Loureiro, Helena Gomes, Vânia Costa, Fernanda A. Ferreira, Raquel Pereira, Alcina Nunes
Format: Article
Language:English
Published: Research Centre for Tourism, Sustainability and Well-being (CinTurs) 2023-03-01
Series:Journal of Tourism, Sustainability and Well-being
Subjects:
Online Access:http://www.cieo.pt/journal/J_1_2023/article4.pdf
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author Isabel Sofia Loureiro
Helena Gomes
Vânia Costa
Fernanda A. Ferreira
Raquel Pereira
Alcina Nunes
author_facet Isabel Sofia Loureiro
Helena Gomes
Vânia Costa
Fernanda A. Ferreira
Raquel Pereira
Alcina Nunes
author_sort Isabel Sofia Loureiro
collection DOAJ
description Health and wellness tourism had a growing interest in the Portuguese population until 2019. However, with the appearance of Covid-19, several establishments had to close over these two years, this segment being one of the most affected areas. Many water users looked forward to the opening of the spa resorts to continue their treatments. Given the importance of this theme, this work has as its main goal the definition of a consumer profile and to identify the determinants of satisfaction of the thermal tourists, as well as to gauge the degree of knowledge of thermal tourism and specifically of spas in the Portuguese context. In methodological terms, a questionnaire survey was conducted among the tourists to achieve the research objectives. The results show a younger, healthier and diversified thermal tourism practitioner. It also reveals similarities with other profile and motivations studies. However, it is possible to notice a few differences. Practitioners are seeking a combination of a leisure and health dimension and valorise factors such as location and access of the establishments, quality of the services provided and rest and tranquillity. An issue regarding their length of stay has been identified. As they are locals and live in the same country as the thermal spa, most respondents do not stay overnight at the destination. In the future, it would be interesting to research product development and market strategies for diversified thermal practitioners.
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spelling doaj.art-121ad70daea04ec79cdaf627e262a49d2023-04-17T15:32:38ZengResearch Centre for Tourism, Sustainability and Well-being (CinTurs)Journal of Tourism, Sustainability and Well-being2795-50442023-03-01111405110.34623/5cdd-eg26Thermal Tourism: Study of the Profile and Motivations of the Practitioner in PortugalIsabel Sofia Loureiro0https://orcid.org/0000-0003-1291-569XHelena Gomes1Vânia Costa2https://orcid.org/0000-0002-4202-8779Fernanda A. Ferreira3https://orcid.org/0000-0002-1335-7821Raquel Pereira4https://orcid.org/0000-0003-0990-4746Alcina Nunes5https://orcid.org/0000-0003-4056-9747School of Hospitality and Tourism, Polytechnic Institute of Cávado and Ave, Barcelos, PortugalSchool of Hospitality and Tourism, Polytechnic Institute of Cávado and Ave, Barcelos, PortugalSchool of Hospitality and Tourism, Polytechnic Institute of Cávado and Ave, Barcelos; CiTUR, GOVCOPP, and UNIAG, PortugalUNIAG; CiTUR; ESHT, Polytechnic of Porto, PortugalSchool of Hospitality and Tourism, Polytechnic Institute of Cávado and Ave, Barcelos; CiTUR, PortugalUNIAG, Instituto Politécnico de Bragança, Bragança, PortugalHealth and wellness tourism had a growing interest in the Portuguese population until 2019. However, with the appearance of Covid-19, several establishments had to close over these two years, this segment being one of the most affected areas. Many water users looked forward to the opening of the spa resorts to continue their treatments. Given the importance of this theme, this work has as its main goal the definition of a consumer profile and to identify the determinants of satisfaction of the thermal tourists, as well as to gauge the degree of knowledge of thermal tourism and specifically of spas in the Portuguese context. In methodological terms, a questionnaire survey was conducted among the tourists to achieve the research objectives. The results show a younger, healthier and diversified thermal tourism practitioner. It also reveals similarities with other profile and motivations studies. However, it is possible to notice a few differences. Practitioners are seeking a combination of a leisure and health dimension and valorise factors such as location and access of the establishments, quality of the services provided and rest and tranquillity. An issue regarding their length of stay has been identified. As they are locals and live in the same country as the thermal spa, most respondents do not stay overnight at the destination. In the future, it would be interesting to research product development and market strategies for diversified thermal practitioners.http://www.cieo.pt/journal/J_1_2023/article4.pdfhealth and wellness tourismthermal user’s profilethermal spatourism
spellingShingle Isabel Sofia Loureiro
Helena Gomes
Vânia Costa
Fernanda A. Ferreira
Raquel Pereira
Alcina Nunes
Thermal Tourism: Study of the Profile and Motivations of the Practitioner in Portugal
Journal of Tourism, Sustainability and Well-being
health and wellness tourism
thermal user’s profile
thermal spa
tourism
title Thermal Tourism: Study of the Profile and Motivations of the Practitioner in Portugal
title_full Thermal Tourism: Study of the Profile and Motivations of the Practitioner in Portugal
title_fullStr Thermal Tourism: Study of the Profile and Motivations of the Practitioner in Portugal
title_full_unstemmed Thermal Tourism: Study of the Profile and Motivations of the Practitioner in Portugal
title_short Thermal Tourism: Study of the Profile and Motivations of the Practitioner in Portugal
title_sort thermal tourism study of the profile and motivations of the practitioner in portugal
topic health and wellness tourism
thermal user’s profile
thermal spa
tourism
url http://www.cieo.pt/journal/J_1_2023/article4.pdf
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AT fernandaaferreira thermaltourismstudyoftheprofileandmotivationsofthepractitionerinportugal
AT raquelpereira thermaltourismstudyoftheprofileandmotivationsofthepractitionerinportugal
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