Analysis of E-mail Transactions in Virtual Reference Services
Today, the use of traditional reference desk in the academic libraries has been rarely used, thus expanding or even move to a virtual reference service. A minimum level of virtual reference services are provided in the academic library is currently in general is the electronic mail (e-mail). One of...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Airlangga
2018-01-01
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| Series: | Record and Library Journal |
| Subjects: | |
| Online Access: | https://e-journal.unair.ac.id/RLJ/article/view/7072 |
