Peningkatan Kualitas Pelayanan Publik pada Dinas Kependudukan dan Catatan Sipil Kota Bandung Berdasarkan Survei Kepuasan Masyarakat

Peningkatan Kualitas Pelayanan Publik pada Dinas Kependudukan dan Catatan Sipil Kota Bandung Berdasarkan Survei Kepuasan Masyarakat

Improving the quality of public services is the responsibility of the government toward stakeholders to create an effective, efficient, and accountable service product. The purpose of this study was to determine the implementation of public services in The Population and Civil Registration Agency (D...

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Bibliographic Details
Main Authors: Sarah Asrina Rangkuti, Iwan Kurniawan
Format: Article
Language:Indonesian
Published: Pusat Pelatihan dan Pengembangan dan Pemetaan Kompetensi Aparatur Sipil Negara (Puslatbang PKASN) Lembaga Administrasi Negara 2022-12-01
Series:Jurnal Wacana Kinerja
Subjects:
public service, quality of public service, public satisfaction.
Online Access:http://103.85.61.66/ojs/index.php/jwk/article/view/763

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