The weakest link: competence and prestige as constraints to referral by isolated nurses in rural Niger

<p>Abstract</p> <p>Background</p> <p>For a health district to function referral from health centres to district hospitals is critical. In many developing countries referral systems perform well below expectations. Niger is not an exception in this matter. Beyond obvious...

Full description

Bibliographic Details
Main Authors: Van Lerberghe Wim, Bossyns Paul
Format: Article
Language:English
Published: BMC 2004-04-01
Series:Human Resources for Health
Online Access:http://www.human-resources-health.com/content/2/1/1
_version_ 1818063481228754944
author Van Lerberghe Wim
Bossyns Paul
author_facet Van Lerberghe Wim
Bossyns Paul
author_sort Van Lerberghe Wim
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>For a health district to function referral from health centres to district hospitals is critical. In many developing countries referral systems perform well below expectations. Niger is not an exception in this matter. Beyond obvious problems of cost and access this study shows to what extent the behaviour of the health worker in its interaction with the patient can be a barrier of its own.</p> <p>Methods</p> <p>Information was triangulated from three sources in two rural districts in Niger: first, 46 semi-structured interviews with health centre nurses; second, 42 focus group discussions with an average of 12 participants – patients, relatives of patients and others; third, 231 semi-structured interviews with referred patients.</p> <p>Results</p> <p>Passive patients without 'voice' reinforce authoritarian attitudes of health centre staff. The latter appear reluctant to refer because they see little added value in referral and fear loss of power and prestige. As a result staff communicates poorly and show little eagerness to convince reluctant patients and families to accept referral proposals.</p> <p>Conclusions</p> <p>Diminishing referral costs and distance barriers is not enough to correct failing referral systems. There is also a need for investment in district hospitals to make referrals visibly worthwhile and for professional upgrading of the human resources at the first contact level, so as to allow for more effective referral patterns.</p>
first_indexed 2024-12-10T14:20:47Z
format Article
id doaj.art-12d6bf9403c24817a9403dff551f33dc
institution Directory Open Access Journal
issn 1478-4491
language English
last_indexed 2024-12-10T14:20:47Z
publishDate 2004-04-01
publisher BMC
record_format Article
series Human Resources for Health
spelling doaj.art-12d6bf9403c24817a9403dff551f33dc2022-12-22T01:45:12ZengBMCHuman Resources for Health1478-44912004-04-0121110.1186/1478-4491-2-1The weakest link: competence and prestige as constraints to referral by isolated nurses in rural NigerVan Lerberghe WimBossyns Paul<p>Abstract</p> <p>Background</p> <p>For a health district to function referral from health centres to district hospitals is critical. In many developing countries referral systems perform well below expectations. Niger is not an exception in this matter. Beyond obvious problems of cost and access this study shows to what extent the behaviour of the health worker in its interaction with the patient can be a barrier of its own.</p> <p>Methods</p> <p>Information was triangulated from three sources in two rural districts in Niger: first, 46 semi-structured interviews with health centre nurses; second, 42 focus group discussions with an average of 12 participants – patients, relatives of patients and others; third, 231 semi-structured interviews with referred patients.</p> <p>Results</p> <p>Passive patients without 'voice' reinforce authoritarian attitudes of health centre staff. The latter appear reluctant to refer because they see little added value in referral and fear loss of power and prestige. As a result staff communicates poorly and show little eagerness to convince reluctant patients and families to accept referral proposals.</p> <p>Conclusions</p> <p>Diminishing referral costs and distance barriers is not enough to correct failing referral systems. There is also a need for investment in district hospitals to make referrals visibly worthwhile and for professional upgrading of the human resources at the first contact level, so as to allow for more effective referral patterns.</p>http://www.human-resources-health.com/content/2/1/1
spellingShingle Van Lerberghe Wim
Bossyns Paul
The weakest link: competence and prestige as constraints to referral by isolated nurses in rural Niger
Human Resources for Health
title The weakest link: competence and prestige as constraints to referral by isolated nurses in rural Niger
title_full The weakest link: competence and prestige as constraints to referral by isolated nurses in rural Niger
title_fullStr The weakest link: competence and prestige as constraints to referral by isolated nurses in rural Niger
title_full_unstemmed The weakest link: competence and prestige as constraints to referral by isolated nurses in rural Niger
title_short The weakest link: competence and prestige as constraints to referral by isolated nurses in rural Niger
title_sort weakest link competence and prestige as constraints to referral by isolated nurses in rural niger
url http://www.human-resources-health.com/content/2/1/1
work_keys_str_mv AT vanlerberghewim theweakestlinkcompetenceandprestigeasconstraintstoreferralbyisolatednursesinruralniger
AT bossynspaul theweakestlinkcompetenceandprestigeasconstraintstoreferralbyisolatednursesinruralniger
AT vanlerberghewim weakestlinkcompetenceandprestigeasconstraintstoreferralbyisolatednursesinruralniger
AT bossynspaul weakestlinkcompetenceandprestigeasconstraintstoreferralbyisolatednursesinruralniger