‘Suits’ and ‘creatives’: managerial control, the expropriation of fun and the manufacture of consent

Human skill poses a perennial problem to capitalist enterprises. This paper suggests that they have discovered, in the concept of ‘creativity’, a new weapon in the war on skill which simultaneously generates consent, sanctifies the use of inexperienced and expendable labour, and gives the manager ev...

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Main Author: Bob Hughes
Format: Article
Language:English
Published: Pluto Journals 2007-01-01
Series:Work Organisation, Labour and Globalisation
Online Access:https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.1.1.0077
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author Bob Hughes
author_facet Bob Hughes
author_sort Bob Hughes
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description Human skill poses a perennial problem to capitalist enterprises. This paper suggests that they have discovered, in the concept of ‘creativity’, a new weapon in the war on skill which simultaneously generates consent, sanctifies the use of inexperienced and expendable labour, and gives the manager even more power to control the worker while acting out the role of parent and protector. Creativity (as understood by modern managers) is an ineffable quality which ‘we know when we see’ — i.e. its existence and value are in the gift of the (managerial) beholder. Helpless and powerless, it is especially apt to be found amọngst the young and innocent. This paper draws on Michael Burawoy's study of ‘Manufacturing Consent’ in an engineering shop in the 1970s, and the author's own experience of working as a ‘creative’ in advertising agencies in the 1970s and 1980s.
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spelling doaj.art-12e9f7d232cc4a14a0bac52a090747332023-05-03T15:55:56ZengPluto JournalsWork Organisation, Labour and Globalisation1745-641X1745-64282007-01-0111778910.13169/workorgalaboglob.1.1.0077‘Suits’ and ‘creatives’: managerial control, the expropriation of fun and the manufacture of consentBob HughesHuman skill poses a perennial problem to capitalist enterprises. This paper suggests that they have discovered, in the concept of ‘creativity’, a new weapon in the war on skill which simultaneously generates consent, sanctifies the use of inexperienced and expendable labour, and gives the manager even more power to control the worker while acting out the role of parent and protector. Creativity (as understood by modern managers) is an ineffable quality which ‘we know when we see’ — i.e. its existence and value are in the gift of the (managerial) beholder. Helpless and powerless, it is especially apt to be found amọngst the young and innocent. This paper draws on Michael Burawoy's study of ‘Manufacturing Consent’ in an engineering shop in the 1970s, and the author's own experience of working as a ‘creative’ in advertising agencies in the 1970s and 1980s.https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.1.1.0077
spellingShingle Bob Hughes
‘Suits’ and ‘creatives’: managerial control, the expropriation of fun and the manufacture of consent
Work Organisation, Labour and Globalisation
title ‘Suits’ and ‘creatives’: managerial control, the expropriation of fun and the manufacture of consent
title_full ‘Suits’ and ‘creatives’: managerial control, the expropriation of fun and the manufacture of consent
title_fullStr ‘Suits’ and ‘creatives’: managerial control, the expropriation of fun and the manufacture of consent
title_full_unstemmed ‘Suits’ and ‘creatives’: managerial control, the expropriation of fun and the manufacture of consent
title_short ‘Suits’ and ‘creatives’: managerial control, the expropriation of fun and the manufacture of consent
title_sort suits and creatives managerial control the expropriation of fun and the manufacture of consent
url https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.1.1.0077
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