The Deinstitutionalization of Business Support Functions through Artificial Intelligence
Technological advances in the field of artificial intelligence offer enormous potential for organizations. In recent years, organizations have leveraged this potential by establishing new business models or adjusting their primary activities. In the meantime, however, the potential for greater effic...
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Format: | Article |
Language: | English |
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MDPI AG
2022-07-01
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Series: | Information |
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Online Access: | https://www.mdpi.com/2078-2489/13/8/352 |
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author | Jan Christian Bauer Michael Wolff |
author_facet | Jan Christian Bauer Michael Wolff |
author_sort | Jan Christian Bauer |
collection | DOAJ |
description | Technological advances in the field of artificial intelligence offer enormous potential for organizations. In recent years, organizations have leveraged this potential by establishing new business models or adjusting their primary activities. In the meantime, however, the potential for greater efficiency and effectiveness in support functions such as human resource management (HRM), supply chain management (SCM), or financial management (FM) through these technological advances is also increasingly being recognized. We synthesize the current state of research on AI regarding the potentials and diffusion within these support functions. Building upon this, we assess the deinstitutionalization power of AI for altering organizational processes within business support functions and derive implications to harness the full potential of AI across organizations. |
first_indexed | 2024-03-09T13:14:14Z |
format | Article |
id | doaj.art-12eb96daeadd4758959d9660194855ca |
institution | Directory Open Access Journal |
issn | 2078-2489 |
language | English |
last_indexed | 2024-03-09T13:14:14Z |
publishDate | 2022-07-01 |
publisher | MDPI AG |
record_format | Article |
series | Information |
spelling | doaj.art-12eb96daeadd4758959d9660194855ca2023-11-30T21:38:00ZengMDPI AGInformation2078-24892022-07-0113835210.3390/info13080352The Deinstitutionalization of Business Support Functions through Artificial IntelligenceJan Christian Bauer0Michael Wolff1Faculty of Business and Economics, University of Goettingen, 37073 Goettingen, GermanyFaculty of Business and Economics, University of Goettingen, 37073 Goettingen, GermanyTechnological advances in the field of artificial intelligence offer enormous potential for organizations. In recent years, organizations have leveraged this potential by establishing new business models or adjusting their primary activities. In the meantime, however, the potential for greater efficiency and effectiveness in support functions such as human resource management (HRM), supply chain management (SCM), or financial management (FM) through these technological advances is also increasingly being recognized. We synthesize the current state of research on AI regarding the potentials and diffusion within these support functions. Building upon this, we assess the deinstitutionalization power of AI for altering organizational processes within business support functions and derive implications to harness the full potential of AI across organizations.https://www.mdpi.com/2078-2489/13/8/352artificial intelligencebusiness support functionsdeinstitutionalizationbusiness transformation |
spellingShingle | Jan Christian Bauer Michael Wolff The Deinstitutionalization of Business Support Functions through Artificial Intelligence Information artificial intelligence business support functions deinstitutionalization business transformation |
title | The Deinstitutionalization of Business Support Functions through Artificial Intelligence |
title_full | The Deinstitutionalization of Business Support Functions through Artificial Intelligence |
title_fullStr | The Deinstitutionalization of Business Support Functions through Artificial Intelligence |
title_full_unstemmed | The Deinstitutionalization of Business Support Functions through Artificial Intelligence |
title_short | The Deinstitutionalization of Business Support Functions through Artificial Intelligence |
title_sort | deinstitutionalization of business support functions through artificial intelligence |
topic | artificial intelligence business support functions deinstitutionalization business transformation |
url | https://www.mdpi.com/2078-2489/13/8/352 |
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