The Complex Club-Fan Relationship: A Glimpse into Stakeholders’ Experience With the Aggressive Interventions of Fans

This study aims to understand the club-fan relationship from the standpoint of club owners, CEOs, and head coaches (i.e., managers). Eight in-depth interviews were conducted with prominent figures from professional football and basketball in Israel. The current findings indicate that while clubs nee...

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Main Authors: Lebed Felix, Zach Sima, Morgulev Elia, Fischl Dita
Format: Article
Language:English
Published: Sciendo 2024-06-01
Series:Physical Culture and Sport: Studies and Research
Subjects:
Online Access:https://doi.org/10.2478/pcssr-2024-0009
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author Lebed Felix
Zach Sima
Morgulev Elia
Fischl Dita
author_facet Lebed Felix
Zach Sima
Morgulev Elia
Fischl Dita
author_sort Lebed Felix
collection DOAJ
description This study aims to understand the club-fan relationship from the standpoint of club owners, CEOs, and head coaches (i.e., managers). Eight in-depth interviews were conducted with prominent figures from professional football and basketball in Israel. The current findings indicate that while clubs need the support of their fans, they often find themselves struggling with their aggressive behavior and demands to influence the club’s decision-making processes. First, this qualitative research provides an important insight into the unique experience of pivotal decision-makers in professional sports. Second, we apply the complexity lens to discuss the challenges faced by such stakeholders when trying to manage fans’ disruptive interventions.
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spelling doaj.art-132f202ce694442089603b31735313532024-04-15T07:43:29ZengSciendoPhysical Culture and Sport: Studies and Research1899-48492024-06-011031152710.2478/pcssr-2024-0009The Complex Club-Fan Relationship: A Glimpse into Stakeholders’ Experience With the Aggressive Interventions of FansLebed Felix0Zach Sima1Morgulev Elia2Fischl Dita31Kaye Academic College of Education, Beer-Sheva, Israel2Levinsky-Wingate Academic College, Wingate Campus, Netanya, Israel1Kaye Academic College of Education, Beer-Sheva, Israel1Kaye Academic College of Education, Beer-Sheva, IsraelThis study aims to understand the club-fan relationship from the standpoint of club owners, CEOs, and head coaches (i.e., managers). Eight in-depth interviews were conducted with prominent figures from professional football and basketball in Israel. The current findings indicate that while clubs need the support of their fans, they often find themselves struggling with their aggressive behavior and demands to influence the club’s decision-making processes. First, this qualitative research provides an important insight into the unique experience of pivotal decision-makers in professional sports. Second, we apply the complexity lens to discuss the challenges faced by such stakeholders when trying to manage fans’ disruptive interventions.https://doi.org/10.2478/pcssr-2024-0009sports fanssports clubteam sportsmanagementcomplexity
spellingShingle Lebed Felix
Zach Sima
Morgulev Elia
Fischl Dita
The Complex Club-Fan Relationship: A Glimpse into Stakeholders’ Experience With the Aggressive Interventions of Fans
Physical Culture and Sport: Studies and Research
sports fans
sports club
team sports
management
complexity
title The Complex Club-Fan Relationship: A Glimpse into Stakeholders’ Experience With the Aggressive Interventions of Fans
title_full The Complex Club-Fan Relationship: A Glimpse into Stakeholders’ Experience With the Aggressive Interventions of Fans
title_fullStr The Complex Club-Fan Relationship: A Glimpse into Stakeholders’ Experience With the Aggressive Interventions of Fans
title_full_unstemmed The Complex Club-Fan Relationship: A Glimpse into Stakeholders’ Experience With the Aggressive Interventions of Fans
title_short The Complex Club-Fan Relationship: A Glimpse into Stakeholders’ Experience With the Aggressive Interventions of Fans
title_sort complex club fan relationship a glimpse into stakeholders experience with the aggressive interventions of fans
topic sports fans
sports club
team sports
management
complexity
url https://doi.org/10.2478/pcssr-2024-0009
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