Bridging the Digital Divide: Participation Inequality in Eastern Croatia

The COVID-19 pandemic has accelerated the digital transformation that has brought great changes and new opportunities in all aspects of the everyday life of people worldwide. The overall objective of this research was to gain a better understanding of the digital inequality among ICT and Internet us...

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Main Authors: Jadranka Zlomislić, Mato Matijević, Katarina Šijaković
Format: Article
Language:Bosnian
Published: University of Tuzla, Faculty of Humanities and Social Sciences 2022-12-01
Series:Društvene i Humanističke Studije
Subjects:
Online Access:http://dhs.ff.untz.ba/index.php/home/article/view/844/668
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author Jadranka Zlomislić
Mato Matijević
Katarina Šijaković
author_facet Jadranka Zlomislić
Mato Matijević
Katarina Šijaković
author_sort Jadranka Zlomislić
collection DOAJ
description The COVID-19 pandemic has accelerated the digital transformation that has brought great changes and new opportunities in all aspects of the everyday life of people worldwide. The overall objective of this research was to gain a better understanding of the digital inequality among ICT and Internet users in Eastern Croatia by identifying categorical inequalities (Van Dijk 2005, 2017) in the form of key obstacles that affect their successful use in everyday life, among them being age, insufficient digital literacy and knowledge of the English language. The research was conducted using a questionnaire (Google Forms) covering different age groups and their user characteristics and experiences in acquiring digital knowledge and skills such as understanding multimodal icons that combine verbal and visual material, use of translation tools, use of the English language on the Internet and use of online content. Building upon previous research on the digital divide, this research contributes to broadening perspectives on the importance of caring for older users of digital technologies and understanding the barriers that lead to participation inequality in an increasingly digitized society. The results of the survey show that obstacles related to the lack of knowledge of ICT, difficulty finding their way around search engines, and insufficient knowledge of the English language are the obstacles of respondents over the age of 36.
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spelling doaj.art-1339c536d21b4ffba4c1c07b7c4cc8bb2023-01-26T14:57:39ZbosUniversity of Tuzla, Faculty of Humanities and Social SciencesDruštvene i Humanističke Studije2490-36042490-36472022-12-0174(21)62564810.51558/2490-3647.2022.7.4.625Bridging the Digital Divide: Participation Inequality in Eastern CroatiaJadranka Zlomislić0Mato Matijević1Katarina Šijaković2Josip Juraj Strossmayer University of Osijek Faculty of PhilosophyIndependent researcher, Dugo SeloIndependent researcher, Dugo SeloThe COVID-19 pandemic has accelerated the digital transformation that has brought great changes and new opportunities in all aspects of the everyday life of people worldwide. The overall objective of this research was to gain a better understanding of the digital inequality among ICT and Internet users in Eastern Croatia by identifying categorical inequalities (Van Dijk 2005, 2017) in the form of key obstacles that affect their successful use in everyday life, among them being age, insufficient digital literacy and knowledge of the English language. The research was conducted using a questionnaire (Google Forms) covering different age groups and their user characteristics and experiences in acquiring digital knowledge and skills such as understanding multimodal icons that combine verbal and visual material, use of translation tools, use of the English language on the Internet and use of online content. Building upon previous research on the digital divide, this research contributes to broadening perspectives on the importance of caring for older users of digital technologies and understanding the barriers that lead to participation inequality in an increasingly digitized society. The results of the survey show that obstacles related to the lack of knowledge of ICT, difficulty finding their way around search engines, and insufficient knowledge of the English language are the obstacles of respondents over the age of 36.http://dhs.ff.untz.ba/index.php/home/article/view/844/668digital divideinformation and communication technologies (ict)internetdigital inequalitydigital literacyknowledge of the english language
spellingShingle Jadranka Zlomislić
Mato Matijević
Katarina Šijaković
Bridging the Digital Divide: Participation Inequality in Eastern Croatia
Društvene i Humanističke Studije
digital divide
information and communication technologies (ict)
internet
digital inequality
digital literacy
knowledge of the english language
title Bridging the Digital Divide: Participation Inequality in Eastern Croatia
title_full Bridging the Digital Divide: Participation Inequality in Eastern Croatia
title_fullStr Bridging the Digital Divide: Participation Inequality in Eastern Croatia
title_full_unstemmed Bridging the Digital Divide: Participation Inequality in Eastern Croatia
title_short Bridging the Digital Divide: Participation Inequality in Eastern Croatia
title_sort bridging the digital divide participation inequality in eastern croatia
topic digital divide
information and communication technologies (ict)
internet
digital inequality
digital literacy
knowledge of the english language
url http://dhs.ff.untz.ba/index.php/home/article/view/844/668
work_keys_str_mv AT jadrankazlomislic bridgingthedigitaldivideparticipationinequalityineasterncroatia
AT matomatijevic bridgingthedigitaldivideparticipationinequalityineasterncroatia
AT katarinasijakovic bridgingthedigitaldivideparticipationinequalityineasterncroatia