Patient Co-Creation Initiatives in the Ambulatory Care Setting during COVID-19: A Systematic Review
<i>Background and Objectives:</i> The COVID-19 pandemic has led to significant changes in ambulatory care to meet new healthcare demands. <i>Materials and Methods:</i> A review of 21 articles focusing on patient co-creation initiatives during the pandemic shows that integrati...
| Main Authors: | , , , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2024-01-01
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| Series: | Medicina |
| Subjects: | |
| Online Access: | https://www.mdpi.com/1648-9144/60/1/111 |
| _version_ | 1797342976751435776 |
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| author | Cristian Lieneck Gerardo Pacheco Mallory Cole Liberty Hipp Gabbie Leal Kevin Matamoros Brianna Rojas-Trejo Nysa Stepp Christian Torres |
| author_facet | Cristian Lieneck Gerardo Pacheco Mallory Cole Liberty Hipp Gabbie Leal Kevin Matamoros Brianna Rojas-Trejo Nysa Stepp Christian Torres |
| author_sort | Cristian Lieneck |
| collection | DOAJ |
| description | <i>Background and Objectives:</i> The COVID-19 pandemic has led to significant changes in ambulatory care to meet new healthcare demands. <i>Materials and Methods:</i> A review of 21 articles focusing on patient co-creation initiatives during the pandemic shows that integrating patient feedback was crucial in transforming care delivery. <i>Results:</i> Joint efforts between healthcare professionals and patients led to new patient-focused telemedicine platforms, more efficient appointment systems, and improved safety measures. These adaptations overcame care barriers and maintained continuity of care. Key themes identified include monitoring community health standards, combining technology with patient–provider communication, and enhancing patient participation in health research. <i>Conclusions</i>: These co-creation efforts not only boosted patient satisfaction and outcomes but also demonstrated the potential for long-term healthcare innovations beyond the pandemic. The review further illuminates that co-creation in healthcare, particularly in tracking community health trends, is a practical strategy that involves diverse stakeholders in shaping healthcare delivery. The widespread adoption of co-creation in outpatient care during the pandemic highlights its role in driving patient-centered behavioral changes through innovative methods like crowdsourcing and dialogue conferencing. The review also recognizes that co-creation has been instrumental in responding to demographic changes, enhancing resources, creativity, and problem-solving in municipal-volunteer collaborations. Additionally, the evolution of technology in patient–provider communication, from initial resistance in the 1990s to its current critical role, particularly during the COVID-19 pandemic, underscores its importance in enhancing healthcare service delivery and patient data communication. The review also emphasizes the need for ethically and accessibly designed technology, especially for vulnerable groups, and highlights the significance of patient involvement in healthcare research, advocating for user-centered design and shared decision-making to create truly patient-centric interventions. |
| first_indexed | 2024-03-08T10:40:59Z |
| format | Article |
| id | doaj.art-13e4cef41adf41e5b6681637f82885b6 |
| institution | Directory Open Access Journal |
| issn | 1010-660X 1648-9144 |
| language | English |
| last_indexed | 2024-03-08T10:40:59Z |
| publishDate | 2024-01-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Medicina |
| spelling | doaj.art-13e4cef41adf41e5b6681637f82885b62024-01-26T17:35:25ZengMDPI AGMedicina1010-660X1648-91442024-01-0160111110.3390/medicina60010111Patient Co-Creation Initiatives in the Ambulatory Care Setting during COVID-19: A Systematic ReviewCristian Lieneck0Gerardo Pacheco1Mallory Cole2Liberty Hipp3Gabbie Leal4Kevin Matamoros5Brianna Rojas-Trejo6Nysa Stepp7Christian Torres8School of Health Administration, Texas State University, San Marcos, TX 78666, USASchool of Health Administration, Texas State University, San Marcos, TX 78666, USASchool of Health Administration, Texas State University, San Marcos, TX 78666, USASchool of Health Administration, Texas State University, San Marcos, TX 78666, USASchool of Health Administration, Texas State University, San Marcos, TX 78666, USASchool of Health Administration, Texas State University, San Marcos, TX 78666, USASchool of Health Administration, Texas State University, San Marcos, TX 78666, USASchool of Health Administration, Texas State University, San Marcos, TX 78666, USASchool of Health Administration, Texas State University, San Marcos, TX 78666, USA<i>Background and Objectives:</i> The COVID-19 pandemic has led to significant changes in ambulatory care to meet new healthcare demands. <i>Materials and Methods:</i> A review of 21 articles focusing on patient co-creation initiatives during the pandemic shows that integrating patient feedback was crucial in transforming care delivery. <i>Results:</i> Joint efforts between healthcare professionals and patients led to new patient-focused telemedicine platforms, more efficient appointment systems, and improved safety measures. These adaptations overcame care barriers and maintained continuity of care. Key themes identified include monitoring community health standards, combining technology with patient–provider communication, and enhancing patient participation in health research. <i>Conclusions</i>: These co-creation efforts not only boosted patient satisfaction and outcomes but also demonstrated the potential for long-term healthcare innovations beyond the pandemic. The review further illuminates that co-creation in healthcare, particularly in tracking community health trends, is a practical strategy that involves diverse stakeholders in shaping healthcare delivery. The widespread adoption of co-creation in outpatient care during the pandemic highlights its role in driving patient-centered behavioral changes through innovative methods like crowdsourcing and dialogue conferencing. The review also recognizes that co-creation has been instrumental in responding to demographic changes, enhancing resources, creativity, and problem-solving in municipal-volunteer collaborations. Additionally, the evolution of technology in patient–provider communication, from initial resistance in the 1990s to its current critical role, particularly during the COVID-19 pandemic, underscores its importance in enhancing healthcare service delivery and patient data communication. The review also emphasizes the need for ethically and accessibly designed technology, especially for vulnerable groups, and highlights the significance of patient involvement in healthcare research, advocating for user-centered design and shared decision-making to create truly patient-centric interventions.https://www.mdpi.com/1648-9144/60/1/111co-creationambulatory careoutpatientCOVID-19global pandemic |
| spellingShingle | Cristian Lieneck Gerardo Pacheco Mallory Cole Liberty Hipp Gabbie Leal Kevin Matamoros Brianna Rojas-Trejo Nysa Stepp Christian Torres Patient Co-Creation Initiatives in the Ambulatory Care Setting during COVID-19: A Systematic Review Medicina co-creation ambulatory care outpatient COVID-19 global pandemic |
| title | Patient Co-Creation Initiatives in the Ambulatory Care Setting during COVID-19: A Systematic Review |
| title_full | Patient Co-Creation Initiatives in the Ambulatory Care Setting during COVID-19: A Systematic Review |
| title_fullStr | Patient Co-Creation Initiatives in the Ambulatory Care Setting during COVID-19: A Systematic Review |
| title_full_unstemmed | Patient Co-Creation Initiatives in the Ambulatory Care Setting during COVID-19: A Systematic Review |
| title_short | Patient Co-Creation Initiatives in the Ambulatory Care Setting during COVID-19: A Systematic Review |
| title_sort | patient co creation initiatives in the ambulatory care setting during covid 19 a systematic review |
| topic | co-creation ambulatory care outpatient COVID-19 global pandemic |
| url | https://www.mdpi.com/1648-9144/60/1/111 |
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