Public-private partnership in Morocco: Public service management tool, the case of the Rokhas platform and its impact on the environment

Nowadays, several countries are on a continuous quest to improve public service, and among these countries is Morocco. The latter has adopted a range of strategies to develop the public administration in general and the public service in particular, in addition, it has opted for new contractual proc...

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Main Authors: Hnizil Wiam, Aboughazi Abdelmajid
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:E3S Web of Conferences
Subjects:
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/49/e3sconf_icies2023_01025.pdf
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author Hnizil Wiam
Aboughazi Abdelmajid
author_facet Hnizil Wiam
Aboughazi Abdelmajid
author_sort Hnizil Wiam
collection DOAJ
description Nowadays, several countries are on a continuous quest to improve public service, and among these countries is Morocco. The latter has adopted a range of strategies to develop the public administration in general and the public service in particular, in addition, it has opted for new contractual procedures including public-private partnership contracts for the purpose of good management of the public service. The objective of our paper is to demonstrate the contribution of public-private partnership contracts on the management of public service through a Rokhas digital platform which is the result of a partnership contract between the company Ribatis (founder of the Rokhas application) and the Ministry of the Interior while taking into consideration the environmental dimension. This study is carried out through participant observation within the Ribatis company and semi-directive interviews with our target population, namely public administrations and individuals. According to the perception of users, this application has various advantages in terms of public service management and environmental protection, and like every tool, it also has a set of malfunctions to improve.
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spelling doaj.art-13ea55e103144e0887afd38655cd1b0b2023-08-24T08:21:05ZengEDP SciencesE3S Web of Conferences2267-12422023-01-014120102510.1051/e3sconf/202341201025e3sconf_icies2023_01025Public-private partnership in Morocco: Public service management tool, the case of the Rokhas platform and its impact on the environmentHnizil Wiam0https://orcid.org/0009-0001-9080-9756Aboughazi Abdelmajid1Department LRCID, Cadi Ayyad UniversityDepartment LRCID, Cadi Ayyad UniversityNowadays, several countries are on a continuous quest to improve public service, and among these countries is Morocco. The latter has adopted a range of strategies to develop the public administration in general and the public service in particular, in addition, it has opted for new contractual procedures including public-private partnership contracts for the purpose of good management of the public service. The objective of our paper is to demonstrate the contribution of public-private partnership contracts on the management of public service through a Rokhas digital platform which is the result of a partnership contract between the company Ribatis (founder of the Rokhas application) and the Ministry of the Interior while taking into consideration the environmental dimension. This study is carried out through participant observation within the Ribatis company and semi-directive interviews with our target population, namely public administrations and individuals. According to the perception of users, this application has various advantages in terms of public service management and environmental protection, and like every tool, it also has a set of malfunctions to improve.https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/49/e3sconf_icies2023_01025.pdfenvironmentmanagementpublic-private partnershippublic servicepublic sectorprivate sectorplatform
spellingShingle Hnizil Wiam
Aboughazi Abdelmajid
Public-private partnership in Morocco: Public service management tool, the case of the Rokhas platform and its impact on the environment
E3S Web of Conferences
environment
management
public-private partnership
public service
public sector
private sector
platform
title Public-private partnership in Morocco: Public service management tool, the case of the Rokhas platform and its impact on the environment
title_full Public-private partnership in Morocco: Public service management tool, the case of the Rokhas platform and its impact on the environment
title_fullStr Public-private partnership in Morocco: Public service management tool, the case of the Rokhas platform and its impact on the environment
title_full_unstemmed Public-private partnership in Morocco: Public service management tool, the case of the Rokhas platform and its impact on the environment
title_short Public-private partnership in Morocco: Public service management tool, the case of the Rokhas platform and its impact on the environment
title_sort public private partnership in morocco public service management tool the case of the rokhas platform and its impact on the environment
topic environment
management
public-private partnership
public service
public sector
private sector
platform
url https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/49/e3sconf_icies2023_01025.pdf
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