Organisational Commitment in Malaysian Public Sector

This paper describes a research project that aims to determine the level of civil servants’ organisational commitment and the factors associated with it. The instruments used to measure organisational commitment, empowerment, job characteristics, and organisational communication were adapted from Al...

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Main Authors: Sharifah Noraida Syed Zainal Abidin, Mohd Shaladdin Muda, Fauziah Abu Hasan, Ahmad Munir Salleh@Embat
Format: Article
Language:English
Published: UUM Press 2010-05-01
Series:International Journal of Management Studies
Online Access:https://www.scienceopen.com/document?vid=709cd72e-3e73-4814-8988-ef2cc0e45e61
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author Sharifah Noraida Syed Zainal Abidin
Mohd Shaladdin Muda
Fauziah Abu Hasan
Ahmad Munir Salleh@Embat
author_facet Sharifah Noraida Syed Zainal Abidin
Mohd Shaladdin Muda
Fauziah Abu Hasan
Ahmad Munir Salleh@Embat
author_sort Sharifah Noraida Syed Zainal Abidin
collection DOAJ
description This paper describes a research project that aims to determine the level of civil servants’ organisational commitment and the factors associated with it. The instruments used to measure organisational commitment, empowerment, job characteristics, and organisational communication were adapted from Allen and Meyer (1990), Spreitzer (1995), Hackman and Oldham (1975), and Downs and Hazen (1977). The findings demonstrated that civil servants appeared to have a higher level of affective commitment with mean value of 3.88 compared to continuance 3.58 and normative commitment 2.92. The study also found that civil servants were psychologically empowered in the department with mean value of 3.71, had experienced a variable opportunity in job with mean 3.51 and were reported to be satisfied with the existing communication in the department with mean value of 3.68. Research findings also showed that there is a correlation between organisational commitment (affective, continuance, and normative commitment) with empowerment, job characteristics, and organisational communication variables. The stepwise regression exhibited that empowerment variable is the most dominant predictor of civil servants’ organisational commitment. Meanwhile, organisational communication variable appeared to be the most significant factor to influence civil servants’ affective commitment. Civil servants with continuance commitment were found to be best predicted by empowerment variable. Finally, civil servants with normative commitment tend to be mostly influenced by job characteristics variable.  
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spelling doaj.art-143c8f58783e4bd893f60f34c5c157ff2023-02-23T11:40:56ZengUUM PressInternational Journal of Management Studies2232-16082180-24672010-05-0110.32890/ijms.17.1.2010.9986Organisational Commitment in Malaysian Public SectorSharifah Noraida Syed Zainal AbidinMohd Shaladdin MudaFauziah Abu HasanAhmad Munir Salleh@EmbatThis paper describes a research project that aims to determine the level of civil servants’ organisational commitment and the factors associated with it. The instruments used to measure organisational commitment, empowerment, job characteristics, and organisational communication were adapted from Allen and Meyer (1990), Spreitzer (1995), Hackman and Oldham (1975), and Downs and Hazen (1977). The findings demonstrated that civil servants appeared to have a higher level of affective commitment with mean value of 3.88 compared to continuance 3.58 and normative commitment 2.92. The study also found that civil servants were psychologically empowered in the department with mean value of 3.71, had experienced a variable opportunity in job with mean 3.51 and were reported to be satisfied with the existing communication in the department with mean value of 3.68. Research findings also showed that there is a correlation between organisational commitment (affective, continuance, and normative commitment) with empowerment, job characteristics, and organisational communication variables. The stepwise regression exhibited that empowerment variable is the most dominant predictor of civil servants’ organisational commitment. Meanwhile, organisational communication variable appeared to be the most significant factor to influence civil servants’ affective commitment. Civil servants with continuance commitment were found to be best predicted by empowerment variable. Finally, civil servants with normative commitment tend to be mostly influenced by job characteristics variable.  https://www.scienceopen.com/document?vid=709cd72e-3e73-4814-8988-ef2cc0e45e61
spellingShingle Sharifah Noraida Syed Zainal Abidin
Mohd Shaladdin Muda
Fauziah Abu Hasan
Ahmad Munir Salleh@Embat
Organisational Commitment in Malaysian Public Sector
International Journal of Management Studies
title Organisational Commitment in Malaysian Public Sector
title_full Organisational Commitment in Malaysian Public Sector
title_fullStr Organisational Commitment in Malaysian Public Sector
title_full_unstemmed Organisational Commitment in Malaysian Public Sector
title_short Organisational Commitment in Malaysian Public Sector
title_sort organisational commitment in malaysian public sector
url https://www.scienceopen.com/document?vid=709cd72e-3e73-4814-8988-ef2cc0e45e61
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