The Workplace Information Sensitivity Appraisal (WISA) scale

Human error in security plays a significant role in the majority of cyber-attacks on businesses. Security behaviours are impacted by numerous factors, including individual perceptions of information sensitivity. However, there is currently a lack of empirical measurement of information sensitivity a...

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Main Authors: John Blythe, Richard Brown, Lynne Coventry
Format: Article
Language:English
Published: Elsevier 2022-12-01
Series:Computers in Human Behavior Reports
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2451958822000744
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author John Blythe
Richard Brown
Lynne Coventry
author_facet John Blythe
Richard Brown
Lynne Coventry
author_sort John Blythe
collection DOAJ
description Human error in security plays a significant role in the majority of cyber-attacks on businesses. Security behaviours are impacted by numerous factors, including individual perceptions of information sensitivity. However, there is currently a lack of empirical measurement of information sensitivity and its role in determining security behaviours. This research presents a measure of information sensitivity appraisal that predicts security behaviour. We outline the design, development and validation of the Workplace Information Sensitivity Appraisal scale. The psychometric properties were assessed with data from an online sample of 326 employees in the UK. The scale comprises of five subscales: Privacy, Worth, Consequences, Low proximity interest by others and High proximity interest by others. The final 16-item WISA scale, alongside its five subscales, represents a comprehensive measure of information sensitivity appraisal in the workplace. The WISA scale has been found to have strong factorial validity, confirmed across eight information types, strong content validity, good criterion-related validity, adequate discriminant validity, and high internal reliability. This research utilised the WISA scale to explore sensitivity differences across eight information types: four concerning living individuals (Personal, Health, Financial & Lifestyle) and four organisationally-focused information types (IP, day to day, commercial & HR). Financial information was found to have the highest ratings for overall sensitivity followed by health and HR. Finally, scores for the WISA scale predicted a range of security behaviours including password usage, secure Wi-Fi usage, physical security and avoiding security risks. This demonstrates the potential role for information sensitivity appraisal as a determinant of security behaviours.
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spelling doaj.art-145456ae946f43ec9d9be76bd172902a2022-12-22T04:32:03ZengElsevierComputers in Human Behavior Reports2451-95882022-12-018100240The Workplace Information Sensitivity Appraisal (WISA) scaleJohn Blythe0Richard Brown1Lynne Coventry2Immersive Labs, Bristol, United KingdomPsychology Department at Northumbria University, Newcastle, United Kingdom; Corresponding author. Department of Psychology, Northumberland Building, Northumbria University, Newcastle, NE1 8SG, United Kingdom.Immersive Labs, Bristol, United Kingdom; Psychology Department at Northumbria University, Newcastle, United Kingdom; Abertay cyberQuarter, Abertay University, Dundee, United KingdomHuman error in security plays a significant role in the majority of cyber-attacks on businesses. Security behaviours are impacted by numerous factors, including individual perceptions of information sensitivity. However, there is currently a lack of empirical measurement of information sensitivity and its role in determining security behaviours. This research presents a measure of information sensitivity appraisal that predicts security behaviour. We outline the design, development and validation of the Workplace Information Sensitivity Appraisal scale. The psychometric properties were assessed with data from an online sample of 326 employees in the UK. The scale comprises of five subscales: Privacy, Worth, Consequences, Low proximity interest by others and High proximity interest by others. The final 16-item WISA scale, alongside its five subscales, represents a comprehensive measure of information sensitivity appraisal in the workplace. The WISA scale has been found to have strong factorial validity, confirmed across eight information types, strong content validity, good criterion-related validity, adequate discriminant validity, and high internal reliability. This research utilised the WISA scale to explore sensitivity differences across eight information types: four concerning living individuals (Personal, Health, Financial & Lifestyle) and four organisationally-focused information types (IP, day to day, commercial & HR). Financial information was found to have the highest ratings for overall sensitivity followed by health and HR. Finally, scores for the WISA scale predicted a range of security behaviours including password usage, secure Wi-Fi usage, physical security and avoiding security risks. This demonstrates the potential role for information sensitivity appraisal as a determinant of security behaviours.http://www.sciencedirect.com/science/article/pii/S2451958822000744Cyber securityInformation sensitivityBehavior changeEmployee behaviorsInformation securityOrganizational security culture
spellingShingle John Blythe
Richard Brown
Lynne Coventry
The Workplace Information Sensitivity Appraisal (WISA) scale
Computers in Human Behavior Reports
Cyber security
Information sensitivity
Behavior change
Employee behaviors
Information security
Organizational security culture
title The Workplace Information Sensitivity Appraisal (WISA) scale
title_full The Workplace Information Sensitivity Appraisal (WISA) scale
title_fullStr The Workplace Information Sensitivity Appraisal (WISA) scale
title_full_unstemmed The Workplace Information Sensitivity Appraisal (WISA) scale
title_short The Workplace Information Sensitivity Appraisal (WISA) scale
title_sort workplace information sensitivity appraisal wisa scale
topic Cyber security
Information sensitivity
Behavior change
Employee behaviors
Information security
Organizational security culture
url http://www.sciencedirect.com/science/article/pii/S2451958822000744
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