Web-Based Textual Analysis of Free-Text Patient Experience Comments From a Survey in Primary Care

Web-Based Textual Analysis of Free-Text Patient Experience Comments From a Survey in Primary Care

BackgroundOpen-ended questions eliciting free-text comments have been widely adopted in surveys of patient experience. Analysis of free text comments can provide deeper or new insight, identify areas for action, and initiate further investigation. Also, they may be a promising way to progress from d...

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Bibliographic Details
Main Authors: Maramba, Inocencio Daniel, Davey, Antoinette, Elliott, Marc N, Roberts, Martin, Roland, Martin, Brown, Finlay, Burt, Jenni, Boiko, Olga, Campbell, John
Format: Article
Language:English
Published: JMIR Publications 2015-05-01
Series:JMIR Medical Informatics
Online Access:http://medinform.jmir.org/2015/2/e20/

Internet

http://medinform.jmir.org/2015/2/e20/

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