‘Don’t show that you’re scared’: resilience in providing healthcare in a UK low-to-medium secure hospital
Background Healthcare provision within specialist hospitals is associated with heightened levels of stress and burnout, risking negative implications for employees, organisations, and patients. Minimal research has focused on lower-skilled worker experiences. This study explores frontline care worke...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Taylor & Francis Group
2021-01-01
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| Series: | Health Psychology and Behavioral Medicine |
| Subjects: | |
| Online Access: | http://dx.doi.org/10.1080/21642850.2021.1874956 |
| _version_ | 1798025270310993920 |
|---|---|
| author | Margaret Husted Rheyanne Dalton |
| author_facet | Margaret Husted Rheyanne Dalton |
| author_sort | Margaret Husted |
| collection | DOAJ |
| description | Background Healthcare provision within specialist hospitals is associated with heightened levels of stress and burnout, risking negative implications for employees, organisations, and patients. Minimal research has focused on lower-skilled worker experiences. This study explores frontline care workers’ experience and perceptions of providing care within a low-to-medium secure hospital within the UK. Method Eight semi-structured interviews were conducted with healthcare assistants and mental health nurses (18–65 years) at a low-to-medium secure hospital. Thematic analysis (Braun & Clarke, 2006) was used to analyse the data. Results Three main themes are proposed: ‘Resilience to threat’ capturing the daily occurrence and normalisation of threat; ‘Need for support’ shows peer to peer talk as the primary coping mechanism but importantly, a possible disconnect between perceptions, and provision, of organisational support; finally, ‘Unique environment’ highlights the dual aspect of providing care and correction whilst coping with common challenges e.g. staff shortages. Conclusions Results provide insight into the pressures experienced by frontline healthcare workers alongside staff motivation to ‘make a difference’. Findings highlight some unique challenges of working in low-to-medium secure hospitals which contributes to negative outcomes for worker engagement, performance, and individuals’ mental and physical health. Implications for organisations and future practice are discussed. |
| first_indexed | 2024-04-11T18:17:06Z |
| format | Article |
| id | doaj.art-148ab331779a4149b53dcb5a552b69b8 |
| institution | Directory Open Access Journal |
| issn | 2164-2850 |
| language | English |
| last_indexed | 2024-04-11T18:17:06Z |
| publishDate | 2021-01-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | Health Psychology and Behavioral Medicine |
| spelling | doaj.art-148ab331779a4149b53dcb5a552b69b82022-12-22T04:09:52ZengTaylor & Francis GroupHealth Psychology and Behavioral Medicine2164-28502021-01-01918410310.1080/21642850.2021.18749561874956‘Don’t show that you’re scared’: resilience in providing healthcare in a UK low-to-medium secure hospitalMargaret Husted0Rheyanne Dalton1University of WinchesterUniversity of WinchesterBackground Healthcare provision within specialist hospitals is associated with heightened levels of stress and burnout, risking negative implications for employees, organisations, and patients. Minimal research has focused on lower-skilled worker experiences. This study explores frontline care workers’ experience and perceptions of providing care within a low-to-medium secure hospital within the UK. Method Eight semi-structured interviews were conducted with healthcare assistants and mental health nurses (18–65 years) at a low-to-medium secure hospital. Thematic analysis (Braun & Clarke, 2006) was used to analyse the data. Results Three main themes are proposed: ‘Resilience to threat’ capturing the daily occurrence and normalisation of threat; ‘Need for support’ shows peer to peer talk as the primary coping mechanism but importantly, a possible disconnect between perceptions, and provision, of organisational support; finally, ‘Unique environment’ highlights the dual aspect of providing care and correction whilst coping with common challenges e.g. staff shortages. Conclusions Results provide insight into the pressures experienced by frontline healthcare workers alongside staff motivation to ‘make a difference’. Findings highlight some unique challenges of working in low-to-medium secure hospitals which contributes to negative outcomes for worker engagement, performance, and individuals’ mental and physical health. Implications for organisations and future practice are discussed.http://dx.doi.org/10.1080/21642850.2021.1874956burnoutresiliencehealthcare nursingcorrectional staffthematic analysis |
| spellingShingle | Margaret Husted Rheyanne Dalton ‘Don’t show that you’re scared’: resilience in providing healthcare in a UK low-to-medium secure hospital Health Psychology and Behavioral Medicine burnout resilience healthcare nursing correctional staff thematic analysis |
| title | ‘Don’t show that you’re scared’: resilience in providing healthcare in a UK low-to-medium secure hospital |
| title_full | ‘Don’t show that you’re scared’: resilience in providing healthcare in a UK low-to-medium secure hospital |
| title_fullStr | ‘Don’t show that you’re scared’: resilience in providing healthcare in a UK low-to-medium secure hospital |
| title_full_unstemmed | ‘Don’t show that you’re scared’: resilience in providing healthcare in a UK low-to-medium secure hospital |
| title_short | ‘Don’t show that you’re scared’: resilience in providing healthcare in a UK low-to-medium secure hospital |
| title_sort | don t show that you re scared resilience in providing healthcare in a uk low to medium secure hospital |
| topic | burnout resilience healthcare nursing correctional staff thematic analysis |
| url | http://dx.doi.org/10.1080/21642850.2021.1874956 |
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