The association of the emergency department work environment on patient care and nurse job outcomes

Abstract Objective To determine the association between emergency nurses’ work environments and patient care quality and safety, and nurse burnout, intent to leave, and job dissatisfaction. Methods Cross‐sectional study of 221 hospitals in New York and Illinois informed by surveys from 746 emergency...

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Main Authors: K. Jane Muir, Douglas M. Sloane, Linda H. Aiken, Vaneh Hovsepian, Matthew D. McHugh
Format: Article
Language:English
Published: Wiley 2023-10-01
Series:Journal of the American College of Emergency Physicians Open
Subjects:
Online Access:https://doi.org/10.1002/emp2.13040
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author K. Jane Muir
Douglas M. Sloane
Linda H. Aiken
Vaneh Hovsepian
Matthew D. McHugh
author_facet K. Jane Muir
Douglas M. Sloane
Linda H. Aiken
Vaneh Hovsepian
Matthew D. McHugh
author_sort K. Jane Muir
collection DOAJ
description Abstract Objective To determine the association between emergency nurses’ work environments and patient care quality and safety, and nurse burnout, intent to leave, and job dissatisfaction. Methods Cross‐sectional study of 221 hospitals in New York and Illinois informed by surveys from 746 emergency nurses and 6932 inpatient nurses with linked data on hospital characteristics from American Hospital Association Annual Hospital Survey. The RN4CAST‐NY/IL study surveyed all registered nurses in New York and Illinois between April and June 2021 about patient safety, care quality, burnout, intent to leave, and job dissatisfaction and aggregated their responses to specific hospitals where they practiced. Work environment quality was measured using the abbreviated Practice Environment Scale of the Nursing Work Index. Generalized estimating equations were used to determine the relationship between emergency nurses’ work environments on patient care and nurse job outcomes. Results A total of 58% of emergency nurses reported high burnout, 39% reported job dissatisfaction, and 27% indicated intent to leave their job in the next year. Nurses in hospitals with good (vs mixed) or mixed (vs poor) emergency work environments were less likely to report unfavorable patient care quality and hospital safety grades, and were less likely to experience high burnout, job dissatisfaction, and intentions to leave the job, by factors ranging from odds ratio (OR) 0.21 (95% confidence interval [CI], 0.16–0.29) to OR 0.46 (95% CI, 0.34–0.61). Conclusions Given the complex and high stakes nature of emergency nursing care, leaders should place a high priority on organizational solutions targeting improved nurse staffing and work environments to advance better patient and clinician outcomes.
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spelling doaj.art-14b0ab9cdbba4659bfdd6cf3bb1f54312023-10-25T08:50:36ZengWileyJournal of the American College of Emergency Physicians Open2688-11522023-10-0145n/an/a10.1002/emp2.13040The association of the emergency department work environment on patient care and nurse job outcomesK. Jane Muir0Douglas M. Sloane1Linda H. Aiken2Vaneh Hovsepian3Matthew D. McHugh4National Clinician Scholars Program University of Pennsylvania Philadelphia Pennsylvania USACenter for Health Outcomes and Policy Research School of Nursing University of Pennsylvania Philadelphia Pennsylvania USACenter for Health Outcomes and Policy Research School of Nursing University of Pennsylvania Philadelphia Pennsylvania USACenter for Health Outcomes and Policy Research School of Nursing University of Pennsylvania Philadelphia Pennsylvania USACenter for Health Outcomes and Policy Research School of Nursing University of Pennsylvania Philadelphia Pennsylvania USAAbstract Objective To determine the association between emergency nurses’ work environments and patient care quality and safety, and nurse burnout, intent to leave, and job dissatisfaction. Methods Cross‐sectional study of 221 hospitals in New York and Illinois informed by surveys from 746 emergency nurses and 6932 inpatient nurses with linked data on hospital characteristics from American Hospital Association Annual Hospital Survey. The RN4CAST‐NY/IL study surveyed all registered nurses in New York and Illinois between April and June 2021 about patient safety, care quality, burnout, intent to leave, and job dissatisfaction and aggregated their responses to specific hospitals where they practiced. Work environment quality was measured using the abbreviated Practice Environment Scale of the Nursing Work Index. Generalized estimating equations were used to determine the relationship between emergency nurses’ work environments on patient care and nurse job outcomes. Results A total of 58% of emergency nurses reported high burnout, 39% reported job dissatisfaction, and 27% indicated intent to leave their job in the next year. Nurses in hospitals with good (vs mixed) or mixed (vs poor) emergency work environments were less likely to report unfavorable patient care quality and hospital safety grades, and were less likely to experience high burnout, job dissatisfaction, and intentions to leave the job, by factors ranging from odds ratio (OR) 0.21 (95% confidence interval [CI], 0.16–0.29) to OR 0.46 (95% CI, 0.34–0.61). Conclusions Given the complex and high stakes nature of emergency nursing care, leaders should place a high priority on organizational solutions targeting improved nurse staffing and work environments to advance better patient and clinician outcomes.https://doi.org/10.1002/emp2.13040burnoutemergency departmentnurseturnoverwork environment
spellingShingle K. Jane Muir
Douglas M. Sloane
Linda H. Aiken
Vaneh Hovsepian
Matthew D. McHugh
The association of the emergency department work environment on patient care and nurse job outcomes
Journal of the American College of Emergency Physicians Open
burnout
emergency department
nurse
turnover
work environment
title The association of the emergency department work environment on patient care and nurse job outcomes
title_full The association of the emergency department work environment on patient care and nurse job outcomes
title_fullStr The association of the emergency department work environment on patient care and nurse job outcomes
title_full_unstemmed The association of the emergency department work environment on patient care and nurse job outcomes
title_short The association of the emergency department work environment on patient care and nurse job outcomes
title_sort association of the emergency department work environment on patient care and nurse job outcomes
topic burnout
emergency department
nurse
turnover
work environment
url https://doi.org/10.1002/emp2.13040
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