Intelligent Prediction of Customer Churn with a Fused Attentional Deep Learning Model

Intelligent Prediction of Customer Churn with a Fused Attentional Deep Learning Model

In recent years, churn rates in industries such as finance have increased, and the cost of acquiring new users is more than five times the cost of retaining existing users. To improve the intelligent prediction accuracy of customer churn rate, artificial intelligence is gradually used. In this paper...

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Bibliographic Details
Main Authors: Yunjie Liu, Mu Shengdong, Gu Jijian, Nadia Nedjah
Format: Article
Language:English
Published: MDPI AG 2022-12-01
Series:Mathematics
Subjects:
user churn
attention mechanism
integration model
prediction
Online Access:https://www.mdpi.com/2227-7390/10/24/4733

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