Evaluation of the client\'s expectations and perceptions gap about the quality of primary health services in Gorgan health center
Introduction: With human society developments, health systems encounter with new needs that should be met. Considering the fact that customers compare the quality of services with their expectations, we conducted this study to find out the gap between client expectations and perceptions from the qua...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Jahrom University of Medical Sciences
2011-05-01
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| Series: | فصلنامه دانشگاه علوم پزشکی جهرم |
| Subjects: | |
| Online Access: | http://jmj.jums.ac.ir/article-1-174-en.html |