A Benchmark Analysis of the Strategic Use of Social Media for Fortune’s Most Admired U.S. Companies on Facebook, Twitter and YouTube

By exploring the strategic use of social media for 250 of Fortune’s Most Admired U.S. Companies on Facebook, Twitter, and YouTube, this study creates a benchmark by which companies can use to gauge their involvement in the three dominant social media platforms. Results found that 91% of the compa...

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Main Authors: Marcia W. DiStaso, Tina McCorkindale
Format: Article
Language:English
Published: Insitute for Public Relations 2013-04-01
Series:Public Relations Journal
Online Access:https://prjournal.instituteforpr.org/wp-content/uploads/2013DiStasoMcCorkindale.pdf
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author Marcia W. DiStaso
Tina McCorkindale
author_facet Marcia W. DiStaso
Tina McCorkindale
author_sort Marcia W. DiStaso
collection DOAJ
description By exploring the strategic use of social media for 250 of Fortune’s Most Admired U.S. Companies on Facebook, Twitter, and YouTube, this study creates a benchmark by which companies can use to gauge their involvement in the three dominant social media platforms. Results found that 91% of the companies utilized at least one social media platform. YouTube was the most commonly adopted social media followed by Twitter then Facebook. Overall, 30% of companies in this study provided a social media code of conduct in at least one platform, 58% integrated their social media accounts, 14% used a human voice, and 52% used a dialogic loop. Each of the topics is explored for each of the three social media platforms and suggestions for companies are included.
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spelling doaj.art-14e114af0c4142d9a92188154c4bf2e02022-12-22T02:50:13ZengInsitute for Public RelationsPublic Relations Journal1942-46041942-46042013-04-0171A Benchmark Analysis of the Strategic Use of Social Media for Fortune’s Most Admired U.S. Companies on Facebook, Twitter and YouTubeMarcia W. DiStasoTina McCorkindaleBy exploring the strategic use of social media for 250 of Fortune’s Most Admired U.S. Companies on Facebook, Twitter, and YouTube, this study creates a benchmark by which companies can use to gauge their involvement in the three dominant social media platforms. Results found that 91% of the companies utilized at least one social media platform. YouTube was the most commonly adopted social media followed by Twitter then Facebook. Overall, 30% of companies in this study provided a social media code of conduct in at least one platform, 58% integrated their social media accounts, 14% used a human voice, and 52% used a dialogic loop. Each of the topics is explored for each of the three social media platforms and suggestions for companies are included.https://prjournal.instituteforpr.org/wp-content/uploads/2013DiStasoMcCorkindale.pdf
spellingShingle Marcia W. DiStaso
Tina McCorkindale
A Benchmark Analysis of the Strategic Use of Social Media for Fortune’s Most Admired U.S. Companies on Facebook, Twitter and YouTube
Public Relations Journal
title A Benchmark Analysis of the Strategic Use of Social Media for Fortune’s Most Admired U.S. Companies on Facebook, Twitter and YouTube
title_full A Benchmark Analysis of the Strategic Use of Social Media for Fortune’s Most Admired U.S. Companies on Facebook, Twitter and YouTube
title_fullStr A Benchmark Analysis of the Strategic Use of Social Media for Fortune’s Most Admired U.S. Companies on Facebook, Twitter and YouTube
title_full_unstemmed A Benchmark Analysis of the Strategic Use of Social Media for Fortune’s Most Admired U.S. Companies on Facebook, Twitter and YouTube
title_short A Benchmark Analysis of the Strategic Use of Social Media for Fortune’s Most Admired U.S. Companies on Facebook, Twitter and YouTube
title_sort benchmark analysis of the strategic use of social media for fortune s most admired u s companies on facebook twitter and youtube
url https://prjournal.instituteforpr.org/wp-content/uploads/2013DiStasoMcCorkindale.pdf
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