Improving the system of warranty service of trucks in foreign markets
The article is devoted to the practical methods development of improving one of the ways to ensure the health of trucks in the system warranty. Methodology is aimed at optimizing the processes of formation of warranty spare parts kits during the implementation of KAMAZ trucks in foreign markets. The...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Silesian University of Technology
2015-03-01
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| Series: | Transport Problems |
| Subjects: | |
| Online Access: | http://transportproblems.polsl.pl/pl/Archiwum/2015/zeszyt1/2015t10z1_07.pdf |
| _version_ | 1811274378209394688 |
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| author | Irina MAKAROVA Rifat KHABIBULLIN Eduard BELYAEV Artur BELYAEV |
| author_facet | Irina MAKAROVA Rifat KHABIBULLIN Eduard BELYAEV Artur BELYAEV |
| author_sort | Irina MAKAROVA |
| collection | DOAJ |
| description | The article is devoted to the practical methods development of improving one of the ways to ensure the health of trucks in the system warranty. Methodology is aimed at optimizing the processes of formation of warranty spare parts kits during the implementation of KAMAZ trucks in foreign markets. The example is given to demonstrate the importance of different factors in the formation of the warranty set for different regions. The algorithm was developed to assess the qualitative composition formed warranty package that will optimize the planning and organization of activity centers to improve operational reliability of commercial trucks. A basis for acceptance of the scientifically-proved decisions is the statistical data analysis of requests monitoring that allows organizing duly replacement of parts with expired service life, and also promotes customer servicing quality improvement and reliability of trucks by prevention of its failures. |
| first_indexed | 2024-04-12T23:19:09Z |
| format | Article |
| id | doaj.art-151685b1dc7143cbaf641976e3b85afe |
| institution | Directory Open Access Journal |
| issn | 1896-0596 2300-861X |
| language | English |
| last_indexed | 2024-04-12T23:19:09Z |
| publishDate | 2015-03-01 |
| publisher | Silesian University of Technology |
| record_format | Article |
| series | Transport Problems |
| spelling | doaj.art-151685b1dc7143cbaf641976e3b85afe2022-12-22T03:12:35ZengSilesian University of TechnologyTransport Problems1896-05962300-861X2015-03-011016378Improving the system of warranty service of trucks in foreign marketsIrina MAKAROVA0Rifat KHABIBULLIN1Eduard BELYAEV2Artur BELYAEV3Kazan (Volga Region) Federal UniversityKazan (Volga Region) Federal UniversityKazan (Volga Region) Federal UniversityKazan (Volga Region) Federal UniversityThe article is devoted to the practical methods development of improving one of the ways to ensure the health of trucks in the system warranty. Methodology is aimed at optimizing the processes of formation of warranty spare parts kits during the implementation of KAMAZ trucks in foreign markets. The example is given to demonstrate the importance of different factors in the formation of the warranty set for different regions. The algorithm was developed to assess the qualitative composition formed warranty package that will optimize the planning and organization of activity centers to improve operational reliability of commercial trucks. A basis for acceptance of the scientifically-proved decisions is the statistical data analysis of requests monitoring that allows organizing duly replacement of parts with expired service life, and also promotes customer servicing quality improvement and reliability of trucks by prevention of its failures.http://transportproblems.polsl.pl/pl/Archiwum/2015/zeszyt1/2015t10z1_07.pdfreliability of trucksforecasting of failuresthe analysis of claims |
| spellingShingle | Irina MAKAROVA Rifat KHABIBULLIN Eduard BELYAEV Artur BELYAEV Improving the system of warranty service of trucks in foreign markets Transport Problems reliability of trucks forecasting of failures the analysis of claims |
| title | Improving the system of warranty service of trucks in foreign markets |
| title_full | Improving the system of warranty service of trucks in foreign markets |
| title_fullStr | Improving the system of warranty service of trucks in foreign markets |
| title_full_unstemmed | Improving the system of warranty service of trucks in foreign markets |
| title_short | Improving the system of warranty service of trucks in foreign markets |
| title_sort | improving the system of warranty service of trucks in foreign markets |
| topic | reliability of trucks forecasting of failures the analysis of claims |
| url | http://transportproblems.polsl.pl/pl/Archiwum/2015/zeszyt1/2015t10z1_07.pdf |
| work_keys_str_mv | AT irinamakarova improvingthesystemofwarrantyserviceoftrucksinforeignmarkets AT rifatkhabibullin improvingthesystemofwarrantyserviceoftrucksinforeignmarkets AT eduardbelyaev improvingthesystemofwarrantyserviceoftrucksinforeignmarkets AT arturbelyaev improvingthesystemofwarrantyserviceoftrucksinforeignmarkets |