IMPLEMENTATION STRATEGIES OF A MODERN SHOWROOM CONCEPT FOR RETAILERS WITH A WIDE RANGE OF PRODUCTS

This paper suggests a new business model based on modern technology for retail. In the age of digitalization, stationary retail is losing market shares to online retail. Therefore, there is an obvious need for change in businesses. The concept developed in this paper combines the strengths of onl...

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Main Authors: Fabian SCHMIDTKE, Patrick SIEGFRIED
Format: Article
Language:English
Published: Universitaria Press Craiova 2022-05-01
Series:Management & Marketing
Subjects:
Online Access:https://www.mnmk.ro/documents/2022_1/1-14-1-22.pdf
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author Fabian SCHMIDTKE
Patrick SIEGFRIED
author_facet Fabian SCHMIDTKE
Patrick SIEGFRIED
author_sort Fabian SCHMIDTKE
collection DOAJ
description This paper suggests a new business model based on modern technology for retail. In the age of digitalization, stationary retail is losing market shares to online retail. Therefore, there is an obvious need for change in businesses. The concept developed in this paper combines the strengths of online and stationary retail to benefit stationary retail. In the approach taken in this paper, the basis for change is modern technology. Finding innovative ways to use technologies like NFC, AI, and robotics is regarded as the key factor to sustainable success. As the implementation of modern technologies entails a particular investment, the customers’ opinion on structural changes like these has been included in the consideration. Therefore, a survey has been conducted to find out which level of innovation current customers are willing to accept thus emphasizing the need for certain changes and dissuading specific others. The result of this paper is the modern showroom concept which takes the customers’ opinion into account while implementing the right amount of technology that should pave the way to a sustainable future for stationary retail.
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spelling doaj.art-151f84e135ca4a27a4d1700764fdfa462022-12-22T03:31:03ZengUniversitaria Press CraiovaManagement & Marketing1841-24162022-05-01XX172210.52846/MNMK.20.1.01IMPLEMENTATION STRATEGIES OF A MODERN SHOWROOM CONCEPT FOR RETAILERS WITH A WIDE RANGE OF PRODUCTSFabian SCHMIDTKE0https://orcid.org/0000-0002-2787-4547Patrick SIEGFRIED1https://orcid.org/0000-0001-6783-4518Baden-Wuerttemberg Cooperative State University (DHBW), Mannheim, GermanyInternational School of Management GmbH, Frankfurt/Main, GermanyThis paper suggests a new business model based on modern technology for retail. In the age of digitalization, stationary retail is losing market shares to online retail. Therefore, there is an obvious need for change in businesses. The concept developed in this paper combines the strengths of online and stationary retail to benefit stationary retail. In the approach taken in this paper, the basis for change is modern technology. Finding innovative ways to use technologies like NFC, AI, and robotics is regarded as the key factor to sustainable success. As the implementation of modern technologies entails a particular investment, the customers’ opinion on structural changes like these has been included in the consideration. Therefore, a survey has been conducted to find out which level of innovation current customers are willing to accept thus emphasizing the need for certain changes and dissuading specific others. The result of this paper is the modern showroom concept which takes the customers’ opinion into account while implementing the right amount of technology that should pave the way to a sustainable future for stationary retail.https://www.mnmk.ro/documents/2022_1/1-14-1-22.pdf: aidigitalizationnfcretail
spellingShingle Fabian SCHMIDTKE
Patrick SIEGFRIED
IMPLEMENTATION STRATEGIES OF A MODERN SHOWROOM CONCEPT FOR RETAILERS WITH A WIDE RANGE OF PRODUCTS
Management & Marketing
: ai
digitalization
nfc
retail
title IMPLEMENTATION STRATEGIES OF A MODERN SHOWROOM CONCEPT FOR RETAILERS WITH A WIDE RANGE OF PRODUCTS
title_full IMPLEMENTATION STRATEGIES OF A MODERN SHOWROOM CONCEPT FOR RETAILERS WITH A WIDE RANGE OF PRODUCTS
title_fullStr IMPLEMENTATION STRATEGIES OF A MODERN SHOWROOM CONCEPT FOR RETAILERS WITH A WIDE RANGE OF PRODUCTS
title_full_unstemmed IMPLEMENTATION STRATEGIES OF A MODERN SHOWROOM CONCEPT FOR RETAILERS WITH A WIDE RANGE OF PRODUCTS
title_short IMPLEMENTATION STRATEGIES OF A MODERN SHOWROOM CONCEPT FOR RETAILERS WITH A WIDE RANGE OF PRODUCTS
title_sort implementation strategies of a modern showroom concept for retailers with a wide range of products
topic : ai
digitalization
nfc
retail
url https://www.mnmk.ro/documents/2022_1/1-14-1-22.pdf
work_keys_str_mv AT fabianschmidtke implementationstrategiesofamodernshowroomconceptforretailerswithawiderangeofproducts
AT patricksiegfried implementationstrategiesofamodernshowroomconceptforretailerswithawiderangeofproducts