A survey on postanesthetic patient satisfaction in a university hospital

Background and Objectives: Patient satisfaction after anesthesia is an important outcome of hospital care. The aim is to evaluate the postoperative patient satisfaction during the patient stay at King Khalid University Hospital in Riyadh, Saudi Arabia. Patients and Methods: Three hundred and fifty-t...

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Main Authors: Adel Ali Alshehri, Yasser Mohammed Alomar, Ghali Abdulrahman Mohammed, Mazen Saud Al-Fozan, Mohammed Saleh Al-Harbi, Khalid Abduraziz Alrobai, Haroon Zahoor
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2015-01-01
Series:Saudi Journal of Anaesthesia
Subjects:
Online Access:http://www.saudija.org/article.asp?issn=1658-354X;year=2015;volume=9;issue=3;spage=303;epage=305;aulast=Alshehri
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author Adel Ali Alshehri
Yasser Mohammed Alomar
Ghali Abdulrahman Mohammed
Mazen Saud Al-Fozan
Mohammed Saleh Al-Harbi
Khalid Abduraziz Alrobai
Haroon Zahoor
author_facet Adel Ali Alshehri
Yasser Mohammed Alomar
Ghali Abdulrahman Mohammed
Mazen Saud Al-Fozan
Mohammed Saleh Al-Harbi
Khalid Abduraziz Alrobai
Haroon Zahoor
author_sort Adel Ali Alshehri
collection DOAJ
description Background and Objectives: Patient satisfaction after anesthesia is an important outcome of hospital care. The aim is to evaluate the postoperative patient satisfaction during the patient stay at King Khalid University Hospital in Riyadh, Saudi Arabia. Patients and Methods: Three hundred and fifty-three patients who underwent surgery under general/regional anesthesia were surveyed. They were interviewed face to face on the first postoperative day. We recorded pain and pain controls in addition to some common complication of anesthesia like nausea and vomiting (postoperative nausea and vomiting) as a parameter to assess the rate of patient′s satisfaction. Results: The overall level of satisfaction was high (95.2%); 17 (4.8%) patients were dissatisfied with their anesthetic care. There was a strong relation between patient dissatisfaction and: (i) Patients with poor postoperative pain control 13 (12.4%), (ii) patients with moderate nausea 8 (11.1%) and (iii) patients with static and dynamic severe pain 6 (21.4). Several factors were associated with dissatisfaction can be prevented, or better treated. Conclusion: We concluded that the patient satisfaction was high. Postoperative visit should be routinely performed in order to assess the quality and severity of postoperative pain, nausea and vomiting and the other side-effects postoperatively.
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spelling doaj.art-15263b024add48dc9c774e192b54de6b2022-12-22T03:17:18ZengWolters Kluwer Medknow PublicationsSaudi Journal of Anaesthesia1658-354X2015-01-019330330510.4103/1658-354X.158499A survey on postanesthetic patient satisfaction in a university hospitalAdel Ali AlshehriYasser Mohammed AlomarGhali Abdulrahman MohammedMazen Saud Al-FozanMohammed Saleh Al-HarbiKhalid Abduraziz AlrobaiHaroon ZahoorBackground and Objectives: Patient satisfaction after anesthesia is an important outcome of hospital care. The aim is to evaluate the postoperative patient satisfaction during the patient stay at King Khalid University Hospital in Riyadh, Saudi Arabia. Patients and Methods: Three hundred and fifty-three patients who underwent surgery under general/regional anesthesia were surveyed. They were interviewed face to face on the first postoperative day. We recorded pain and pain controls in addition to some common complication of anesthesia like nausea and vomiting (postoperative nausea and vomiting) as a parameter to assess the rate of patient′s satisfaction. Results: The overall level of satisfaction was high (95.2%); 17 (4.8%) patients were dissatisfied with their anesthetic care. There was a strong relation between patient dissatisfaction and: (i) Patients with poor postoperative pain control 13 (12.4%), (ii) patients with moderate nausea 8 (11.1%) and (iii) patients with static and dynamic severe pain 6 (21.4). Several factors were associated with dissatisfaction can be prevented, or better treated. Conclusion: We concluded that the patient satisfaction was high. Postoperative visit should be routinely performed in order to assess the quality and severity of postoperative pain, nausea and vomiting and the other side-effects postoperatively.http://www.saudija.org/article.asp?issn=1658-354X;year=2015;volume=9;issue=3;spage=303;epage=305;aulast=AlshehriAnesthesianausea and vomitingpainpatient satisfactionpostoperative complications
spellingShingle Adel Ali Alshehri
Yasser Mohammed Alomar
Ghali Abdulrahman Mohammed
Mazen Saud Al-Fozan
Mohammed Saleh Al-Harbi
Khalid Abduraziz Alrobai
Haroon Zahoor
A survey on postanesthetic patient satisfaction in a university hospital
Saudi Journal of Anaesthesia
Anesthesia
nausea and vomiting
pain
patient satisfaction
postoperative complications
title A survey on postanesthetic patient satisfaction in a university hospital
title_full A survey on postanesthetic patient satisfaction in a university hospital
title_fullStr A survey on postanesthetic patient satisfaction in a university hospital
title_full_unstemmed A survey on postanesthetic patient satisfaction in a university hospital
title_short A survey on postanesthetic patient satisfaction in a university hospital
title_sort survey on postanesthetic patient satisfaction in a university hospital
topic Anesthesia
nausea and vomiting
pain
patient satisfaction
postoperative complications
url http://www.saudija.org/article.asp?issn=1658-354X;year=2015;volume=9;issue=3;spage=303;epage=305;aulast=Alshehri
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